Hawaiian Airlines Interview Questions & Tips

How to Get a Job at Hawaiian Airlines

Job hopefuls use the company's online career portal to submit all application forms. A manager then contacts applicants via email to set up a Hawaiian Airlines interview, often no longer than two weeks after reviewing the candidate's resume. The entire hiring process generally takes about three months.

The Process for Interviews with Hawaiian Airlines

Similar Steps for Different Jobs

Overall, everyone goes through the same interview process. Applicants receive a call from a recruiter shortly after applying online. Following this phone screening, successful individuals meet at the company's headquarters in Honolulu for two Hawaiian Airlines interviews: panel and one-on-one. Candidates usually get a job offer after the face-to-face meeting with management.

Reach Test

Flight attendant contenders must pass a Reach Test before moving on in the hiring process. Being able to access every part of the plane is an important aspect of the job. This physical exam shows that the individual can reach the required 82 inches without wearing shoes.


The Brand is Key

Along with job-related questions, interviewers test your knowledge of the company. Research the airline's history and acquaint yourself with its values, also known as the Aloha Spirit. Brand-specific customer service terms, like Mea Ho'okipa, might come up in your Hawaiian Airlines job interview.

What Will They Ask?

Typical Hawaiian Airlines Interview Questions

Be prepared to answer "Why do you want to work for us?" and a series of other general inquiries, including:

Best Practices

Proper Interview Etiquette

Employers look to hire candidates who are professional and personable. Be sure to arrive about 10 minutes early to give yourself time to find the space and to mentally prepare. Speak clearly and maintain eye contact when answering any prompts. Have a few relevant questions ready to ask before the end of the job interview.

What Should I Wear for Hawaiian Airlines Interviews?

How to Dress to Impress

Making a positive first impression is an important part of the Hawaiian Airlines interview process. Professional attire is best for these formal meetings. A suit and tie are acceptable for men, while women commonly wear a dress, or pair of slacks and a modest blouse. Cover any visible tattoos and piercings, and make sure you are neatly groomed.


  • Irene Sallas says:

    How should I dress for an interview?

  • June Misi says:

    I would dress up formal and get ready for the interview

  • mj says:

    Went to interview for c/s agent language qualify (bilingual). 3 phases to interview, I made it to the last one, but didn’t get in. 1st phase-45 min. is a group “cattle call” luckily our group only had 6 people. we were sent into a room with 6 interviewers sitting behind a desk, we were sitting about 20 feet away in a row of chairs. As an ice breaker, they asked each of us our name, favorite restaurant and menu item in both languages. Then they split us up into 2 groups and had us pick a Disney character who we thought would be represent HA. We then had to explain why we chose that character and how he would be an asset to HA. That was pretty much the 1st phase. They thanked us for coming and that they would email us before the end of the day if we get called back. Got the email, scheduled for 2nd interview the next day (At airport, had to pay another $3.00 for parking). Interview went great, this time it was only 2 interviewers and me. short 15 min interview with 2 of the 6 interviewers from the previous day. They asked more detailed questions like how did I deal with an angry customer in my previous job in both languages, how would I assist a non English speaking customer in his language, It was very easy and interviewer were so nice. Got my email to schedule last interview, this time with 3 interviewers and me. At this point I’ve been driving to the airport 3 days in a row, and thinking I’ve got this. Why would they interview me again, if I didn’t get it, right? Wrong. This time the 15 min. interview was more detailed, the interviewers were from higher up in the company perhaps? The interview started out great, until they asked me why I wanted a part time minimum wage job when I qualify for a Manager position (I did this so that I had more flexibility w/ my son’s school schedule). I gave them my answer. Everything went smoothly. They thanked me with a big smile. I have no idea why I didn’t get that email later that evening. Seems they needed someone who was more “hungry” for that entry level position…Oh well. I tried. I still think highly of HA, they have a great group of friendly people…aka interviewers. Just don’t like the idea that I didn’t receive any email saying “ye” or “ne”….Kept me wondering the whole night:(

    As for wardrobe, make sure you wear something that you don’t feel embarrassed about sitting directly in front of them, they look at you head to toe. Room is air-conditioned and quite chilly so a blazer or cardigan sweater is a must. Look sharp and be confident. Ask questions, and remember their names!

  • Deletha Wright says:

    Hi, do you know a general email for the interview panel? I had an interview scheduled with Hawaiian but when the time came, they never called me. The one recruiter that reached out has not answered my email asking about it, but I don’t know if she’s away from the office or what. Is there someone else I can call/email?

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