Hilton Hotels Server Job Description & Interview
Job Description and Duties
What Does a Hilton Hotels Server Do?
Often featuring in-house restaurants, Hilton Hotels locations must hire waiters and waitresses on a consistent basis. Primary responsibilities for Hilton Hotels waitress jobs mirror waitressing positions throughout the restaurant industry, including greeting customers, taking food and drink orders, informing guests about specials and menu items, and catering to patron requests.
Training and Working with the Public
Hilton Hotels regularly screens for energetic, friendly, motivated, and dedicated individuals during the hiring process. Applicants should possess the ability to work quickly and on foot for several hours at a time. Training includes learning menu items and kitchen protocol. Visual, verbal, and hands-on demonstration proves necessary, in most cases. Hilton Hotels server jobs exist only for workers 18 and over.
Salary and Compensation
How Much Do They Get Paid?
Hilton Hotels servers make an average of $11.00 in hourly wages. Each Hilton Hotels server usually works full-time, or roughly 40 hours per week. Flexible scheduling allows for variation in weekly schedule; however, some locations in the hotel chain may reserve scheduling priority for senior wait staff.
Additional Benefits at Hilton Hotels
Eligible server associates with Hilton receive employment benefits, featuring 401(k) retirement plans, paid time off, discounts on hotel rates and travel accommodations, and healthcare coverage. Additional work benefits and eligibility vary by hotel location and time spent with the hospitality company.
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Hilton Hotels Waitress Interview Video
Interviewer: Please describe your job title and primary duties.
Hilton Hotels Waitress: I am a morning waitress at the Hilton Garden Inn at the airport. So, I serve guests throughout the morning. I also have a little bit of closing duties, as far as mopping, vacuuming, things like that.
Interviewer: What was the work environment like?
Hilton Hotels Waitress: It’s business casual. It’s not extremely formal. But, since most of the people that come in and eat are business travelers, you’re required to be a little more formal and say “good morning” and things like that.
Interviewer: Please describe a typical day as an employee.
Hilton Hotels Waitress: We start really early. We start at five, then we have to set up the buffet and the menus and things like that. And then, you just serve from 6am to 11, and afterwards we have a lot of cleanup to do. So, sometimes we have to do that really quickly if they’re using the dining area for a banquet or something. But other than that, that’s it. It’s pretty straightforward.
Interviewer: How would you describe the application and interview process?
Hilton Hotels Waitress: Actually, mine was really informal. I didn’t even have an online application. It was just a posting on Craigslist that I replied to. Some of the questions were what your availability was, what your experience was, and if you had experience with waiting. So, I just replied what they asked for, and they said they would want me to come in, and I met the boss and he said I would be a good match. So, I started pretty much the day after.
Interviewer: What set you apart from other candidates?
Hilton Hotels Waitress: Definitely, the hours. There weren’t a lot of people willing to work at 5, especially on the weekends. So, I think that was pretty much it.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Hilton Hotels Waitress: I guess just be good at multitasking because you’d be surprised how many people actually do wake up for breakfast. So, it’s easy to get orders mixed up. Maybe not take it too hard on yourself if you get a few wrong.