Hollister Co. Interview Questions & Tips

How to Get a Job at Hollister

A retail chain with a California feel, Hollister Co. uses the interview process to evaluate for candidate personality. The major fashion company looks for social, welcoming, and laid back applicants. Management generally keeps the interview process streamlined, as most applicants participate in a single interview. Hiring personnel often approach and select applicants to interview in-store at time of receiving employment forms.

Hiring Process

Group Interviews
Most Hollister jobs require associates to participate in group interviews. Typically, group interviews last half an hour and feature between five and ten candidates.

What Question Do They Ask?

Because the fashion chain promotes diverse workplaces, a standard inquiry all applicants must answer includes What is diversity, and why is it important in the workplace?

Interviewers usually ask a number of fun, personality-based questions like

Group interviews also feature a number of questions gauging knowledge of Hollister Co. and current fashion trends. Examples include

  • Why do you think people prefer Hollister over other brands?
  • What are some of your favorite Hollister Co. products?

Toward the end of interviews, applicants may need to recite store tag lines, like "Hey! How's it going?"

What Should You Wear?

Fashion Matters
Appearance plays an important part in the success of candidates during the Hollister Co. interview process. The laid back fashion retail brand looks for associates who reflect natural, unaffected looks. Hair should look neat yet effortless. Girls want to keep makeup minimal. Few or no accessories, including jewelry, remains preferred. Clothing should display modern and stylish trends. If possible, applicants should wear outfits made up entirely of Hollister Co. clothing.

Examples include:

  • Jeans
  • Shorts
  • Modest t-shirts
  • Button-ups
The best references for achieving the full "Hollister Look" include current store employees and company catalog models.

How to Behave

Smiling, Shining, and Always Outgoing
In addition to fitting Hollister styles, candidates need to possess personalities matching company cultures. Applicants want to exhibit pleasant, relaxed attitudes throughout interviews. Before group interviews start, applicants should socialize with other candidates to display friendly personalities. During interviews, applicants want to smile often and exhibit bubbly personalities. When reciting taglines, candidates want to sound as genuine and helpful as possible. To stand out from other candidates, applicants need to offer original answers to questions. Following interviews, applicants should wait patiently to hear back about hiring decisions, which usually come in about a week.

Hollister Model Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Hollister Employee: For Hollister, I was a model. My job duties consisted of me standing in front of the doors, helping customers, introducing myself, asking customers what they needed, seeing if they found everything correctly, and basically setting up the tables for our merchandise.

Interviewer: What was the work environment like?
Hollister Employee: It was very energetic. The manager… she was a nice manager. She was very lenient toward how much she put on us because she figured it’s Hollister – you’re supposed to have fun here.

Interviewer: What was your favorite part about working there?
Hollister Employee: My favorite part about working there would be season changes, where we change the color codes of the store, and we got to get 80% off of our clothing.

Interviewer: Please describe a typical day as an employee.
Hollister Employee: Typical work day for me: I would walk into the building, clock in, look at my position for the day, where I would be, what I would be doing, and just work.

Interviewer: How would you describe the application and interview process?
Hollister Employee: The application process was online. It was about 30 minutes long. The interview… it wasn’t as long as the application, to be honest. Interview… she asked a few questions about my communication certification, and how well I work with customers, and my strengths and weaknesses.

Interviewer: What questions did the interviewer ask during the job interview?
Hollister Employee: How well I worked with others. Some of the questions dealt with the amount of time it took me to work with the project, if I had to work with supervision, or if I could work better alone, if I was a leader, and something that I have done with a group that was successful.

Interviewer: Did you earn any benefits or other job perks?
Hollister Employee: Yes, we received 15% off original prices, and for season changes, we get 85% off of clothing.

Interviewer: What set you apart from other candidates?
Hollister Employee: Individualism. I believe in diversity, personally, and that job – the main focus was diversity.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Hollister Employee: Confidence. Stay confident because that’s basically what they look for when they interview you. Give straight eye contact and smile the whole entire time.

Hollister Floor Model Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Hollister Floor Model: I was considered a model at Hollister. It’s just basically a person who stands by the clothes, basically customer service, all-around crew. If people needed different sizes, we’d go through the clothes, find their sizes for them. If they didn’t see something that they saw online, we’d go to the back and look, so it’s like part of a crew, but they call it a model there.

Interviewer: What was the work environment like?
Hollister Floor Model: It was dark. It was fun though, there are a lot of people that work at the same time there. It was a very strong … They spray their house, their perfume, and their cologne everywhere, so it was really strong. If you work there you got to be able to take the smell. It was a little dark for some people, some people have problems with that, I was fine with it. There’s always a lot of people there, so that was something that was fun.

Interviewer: Please describe a typical day as an employee.
Hollister Floor Model: Typical workday is you come in, you clock in, your manager will look at you to make sure you’re not showing too much and then about Hollister, they don’t want you to wear a lot of makeup, they want you to be really natural. Just have a natural amount of makeup, there’s no nail polish, things like that, minimum jewelry, and of course, you want to be in Hollister clothes or something that’s not name brand. You won’t walk in there wearing Abercrombie or anything like that. You just get looked through by your manager, and then they’ll tell you what station you’re on. You’re a 1, 2, 3, 4, 5, or 6, then you go to that station and you just start cleaning up, tidying up, and helping customers.

Interviewer: How would you describe the application and interview process?
Hollister Floor Model: The application process was, for me, they took me in and I tried on their clothes, and they see how I fit in them and how I looked in them, and took pictures, and then they sent them to their bosses or something like that. That was basically the interview, and of course they asked me questions and things like that. That was a big part of it, they wanted to make sure that I looked good in the clothes, and then of course just the initial interview. Then they sent the pictures and then they called me back after they got a okay or something from their managers, so that’s why I was able to come back and start working.

Interviewer: What questions did the interviewer ask during the job interview?
Hollister Floor Model: Just like have you ever worked in retail? They wanted to get a sense of your own style, like, let’s hope you have some type of style. Do you interact well with people? Do you have any customer service experience? Things like that.

Interviewer: What set you apart from other candidates?
Hollister Floor Model: I don’t know. I just think a lot of people like my attitude, I’m very friendly, so things like that. I’m very upbeat, they like that there because it’s just always busy so they don’t want people who are drained or not very talkative because that’s not how you sell clothes. Just things like that.

Interviewer: How were you notified that you received the job?
Hollister Floor Model: I would say, 3 or 4 days, she got back to me, and she called me to tell me that I had got the job and when to come in for the next day of paperwork.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Hollister Floor Model: What I would tell people with any job, first of all, be yourself, show your personality. If these are people who you want to work with for the year on out, let them know who you really are. If you’re very talkative, talk, people will talk to you forever, just be really upbeat and happy to be there to show them that you are interested in this position and you actually do want this job. Just things like that, just be yourself, be energetic because no one wants someone who’s dull or looks like they’re sleepy to come in to an interview. Things like that.

Hollister Cashier Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.

Hollister Cashier: My job title was a model/cashier. My job description was more of a cashier. I would be on the floor, making sure the clothes were all organized, folded correctly, customer service – interacting with customers, making sure that they’re happy. Also, making sure nobody is stealing.

Interviewer: What was the work environment like?

Hollister Cashier: The work environment at Hollister is very fun. Everybody’s friends, everybody’s really nice; the managers are really relatable. It does get hectic at times when the mall is busy, but the work environment is actually very nice, and it’s just more of a calm store.

Interviewer: Please describe a typical day as an employee.

Hollister Cashier: Typical day at Hollister… you would go in, you would clock in, go in the back, you would read this poster board of “What’s today’s motto?” or “What are we focused on today?” You wear a fixed uniform – Hollister jeans and a shirt – and you make sure it’s fixed. You speak to the managers, and they either assign you to the room or the cash register. After that, you make sure you maintain standards, make sure the customers are happy, and it goes from there really. At the end, you just clock out. They check your bag, and you’re good to go.

Interviewer: How would you describe the application and interview process?

Hollister Cashier: The application is either online, or you can do it in store. It is a group interview. They tell you at the end of the application. I want to say my interview – there were about two or three people for the job I was applying for, and maybe six people for the other positions. It wasn’t that long, maybe 45 minutes – just kind of varies by the amount of people applying for the job. We went up to the food court. It was chilled. You kind of just want to relax, not be enthusiastic or anything.

Interviewer: What questions did the interviewer ask during the job interview?

Hollister Cashier: Hollister is very big on diversity – a lot of questions about diversity: “What is diversity?”, “How would you use it in the workplace?”, “How would you handle different situations?” They do ask a situation you have to use diversity in the past, and how would you work it in the workplace. “What do you think about company standards?” “How would you handle the uniform standards and the floor standards?” It really expanded off diversity. Very big on diversity.

Interviewer: What other advice would you give to a job seeker looking to gain employment?

Hollister Cashier: If you’re applying for a job with Hollister, don’t be discouraged if you don’t get one position. There is always another position you can apply for. You can apply immediately after you found out if you got it or not. Even if you get a position you want to switch, you can always do that, as well. Just be prepared in the beginning to not get as many hours because it is a store that’s based on how many people, so they have to divide the hours up. But once you’ve been there for a few months, your hours will increase, and a lot of people don’t know that, and they usually try and quit before that. It’s kind of like if you stay for two months, you’re going to get a lot more hours because they see that you’re dedicated.

Hollister Stock Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Hollister Stock Associate: I was a stock boy. I would restock the floor, rearrange boxes in the back. When new stock would come, put that out, move the old stock to the sales section.

Interviewer: What was the work environment like?
Hollister Stock Associate: It was very chill, to say the least. That’s just kind of the vibe that Hollister puts out… is very chill.

Interviewer: How would you describe the application and interview process?
Hollister Stock Associate: Turned in my resume online, got a call, went in, did the interview process and that’s it; just one interview.

Interviewer: What questions did the interviewer ask during the job interview?
Hollister Stock Associate: Well, they wanted to see if I had previous experience. They also wanted to know when I was available and what time I could come in. They wanted to know what kind of things I had done or what I was going to look forward to doing there, I guess you could say.


  • Chai says:

    so if you have lower than a 3.0 on GPA will they hire you?

  • maria says:

    what are the requirements to work ?

  • arkinasneed says:

    i will love to work at hollister calfornia part time

  • Ashlie Dunn says:

    My friend worked at Hollister Co. for awhile and she said that they usually do interviews in groups. Also, they like it when you support their brand – so if you have any clothes with the Hollister logo, wear them to your interview!

  • Laughh . says:

    i’ve worked there before and when they gave me my interview they were very nice and understanding .

  • Riku says:

    Hey guys i have worked in both positions that this company has to offer and let me tell you first off that it is awesome! The key to getting a job here is to look good and sound smart, make sure you know some background about the company and so on, KNOW the definition of diversity!!! and since the way they interview people in groups, STAND OUT! The more naturally good looking you are the better, also i should note if your over 26 its is almost guaranteed that you wont get hired, 99% of the employees are either in high school or going for their AA’s still. And i would also like to point out that Hollister, Abercrombie & Fitch, and Gilley Hicks are all the same company and all interview exactly the same way, so same rules applu to all! Good Luck!

  • fabian says:

    my dream is to work with hollister and make people sastify

  • alexis santos says:

    what type of job are there to do in Hollister cause I always wanted to work there cause its my favorite store and cause I want to show that I can be a good person and a helpful one too so people are comfortable when they get in the store and out

  • Mima says:

    I am 16 going on 17 next week an i really want to work at hollister but i dont know if they would hire me.

  • Xena says:

    ive have been to hollister and even shopped there and they have given the impression that you need to be modelb skinny to work there…. i have never seen a full figured employee there.

    So basicly is there like a size requirement because that is wat ive seen.

  • Martha says:

    companies are required to hire very diverse people, so the size race or age will vary. however, it is best if you fit into the age group they sell to.

  • Nanor says:

    I want to work at hollister because i want to have more experiences in future!!

  • greisy says:

    i will love to work at hollister calfornia part time

  • gabriela says:

    will they hire me if i dye my hair red ? would they think im not as muture or that i look too fake?

  • Angie says:

    Can you be 16 to work there?

  • Mala says:

    What type of questions do they ask you?

  • sade says:

    What Does It Take To Get This Job

  • Camilla says:

    Deff know the definition of diversity..Be outgoing and friendly. Know about the brand and why you love it. Be as natural as you can be at the interview, no heavy make up, fake nails, etc…Just be you!!!

  • Nicole says:

    I’m turning 16 in October, can i apply in October?

  • Rose says:

    The manager at the hollister in my hometown wears a size 18 pant, so size isn’t a huge deal. They do look for people that look good naturally, so when you go into the interview it’s best to wear as little make up as possible. As long as you’re not totally ugly, represent their brand, and have a good personality, you should have a good chance of getting hired

  • lauren says:

    i am turning 16 in november, could i go for a interview now or am i better waiting untill i am 16?

  • Olie says:

    U need to e 17 to work there and 18 for A&F. And the u get hired as a model. So if u don’t have natural good looks or a good figure they don’t have to hire you just based on that. Although I work there I do find it kinda messed up.

  • kayla says:

    if you want a job at hollister simply wear there brand to the interview and look completly natural. despite what others have said i’ve seen plently of “bigger” woman working in the stores so give it a shot. they’ll ask you about diversity and what makes you diffirenet from the others wanting to work there. just be yourself. there looking a lot at your personality. you can not be shy only an indervisual. do expect to earn only £6<$6 an hour and only a few shifts. working in hollister my not be as amazzing as made out, but then again working for such a popular brand most deffently has it's up's 😉

  • pamela ford says:

    I want to know what are the requirements to work here.

  • Jaide says:

    I had a interview at hollister on sep.27(tues.) I felt that I did my best but it has been five days and I still haven’t gotten a call back… 🙁

  • Brit says:

    I had an interview with Hollister recently (on Friday), and there were 4 other people being interviewed with me. It’s NOT true that you have to look good, but it would be best to wear the brand. Be outgoing, friendly, and most of all, BE YOURSELF! Don’t be nervous, relax. Know what diversity is, and why you want to work there! 🙂

  • Serena says:

    I am a 15 year old caucasian blond haired chick who loves Hollister Co. Its my dream job to work there!!! Hollister is basically the ONLY brand I buy and wear. People tell me (and I agree) I should be a model for them. But I have only one issue…Im scared that they will make me anorexic. And if that happened they wouldnt be hiring me theyd be hiring some fake chick…and thats a problem. I will deff apply but if i have to be anorexic, i can kiss my dream good-bye… 🙁 That would be very sad!!!!

  • statequalifierrr says:

    i went to hollsiter a week ago and the store manager aproached me herself and asked me to consider working there. im not too sure bc its 45 minutes away…i definitely have diversity going on for me, and i wasnt even wearing their clothes! and you dont have to be skinny..just fit. i do year around track and heavy lifting and im a size 8 in jeans and a small – medium in shirts. you can be curvy but not too curvy is my guess

  • Chelsea says:

    Do you HAVE to wear the brand or can you wear a plain t-shirt and jeans?

  • Taz says:

    Do they drug test for entry-level jobs at Hollister Co.?

  • Nicole says:

    Hi I’m 15 and I’m turning 16 in April 2012 .. I’m just wondering if I’m allowed to apply for a job for Hollister.Co . Itss my dream to work there but I’m afraid that they will not hire me .. is there any height required to work at Hollister Co.??

  • Andrea says:

    Hi, there’s no height requirement to work at Hollister. In most places you have to be 17 to work there and 18 to work at A&F. I would ask someone in the store closest to where you live because the laws may be different for your area. It’s a good idea to wear the brand because it shows that you are loyal to the store. Of course Hollister and Gilly Hicks are branched from A&F, so if you wore Abercrombie it would still show brand loyalty. Working at Hollister will not turn you anorexic. Models are actually the people who stand in the front of the store and greet, fold clothes, cashier etc. The actual models in the pictures are selected from modeling agencies. There aren’t very many requirments, although being a stote manager requires a bachelors degree. They also have people who work in the back of the store who handle shipments so if you’re self concious about applying to be a ‘model’ you could always do that. The interviews are typically done in a group. They will always ask you about diversity. Know the definition and know what kind of impact it has on a workplace. Also know what Hollister represents. It’s not smart to dye your hair an unnatural color. If you can tell you have brown hair and you dye it bleach blond or red, you will probably not get hired. Look up a lot of their ads, go to their website and see how the models look and that’s the look you want to go for. Hope this helps you guys! Good luck!

  • Da'Shaun says:

    some of these comments were very helpful. i have my interview for Hollister tomorrow at 4pm and im very excited. ive been to a interview at Abercrombie & Fitch so i kinda already know what to expect. also they dont discriminate against race , age , gender , etc. so dont sike yourself out, everyone should apply to at least get a chance to experience a group interview setting.

  • Ruby says:

    Hey. Nicole, no there’s no height requirement but you have to be 16 to work there. Apply after your bithday 🙂
    And for anyone who works at Hollister; how long do they take to call back after an interview? My interviewer said they’d call withing 2 weeks but how long do they actually take normally?
    Thanks :’)

  • viktoria says:

    Hey, Does anyone know how long do they take to call back after an interview?
    thank u

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