IHOP Host Job Description & Interview
Job Description and Duties
An IHOP host performs a variety of job duties. A host or hostess at IHOP serves as the first point of contact for customers. Hosts greet and seat guests. At the conclusion of a meal, hosts check guests out on the cash register. When on the cash register, a hostess must properly ring up the customer orders, process payments, and issues change and receipts. Additional host and hostess duties include clearing and setting tables and taking drink orders.
Salary and Compensation
Hosts and hostesses at IHOP typically start out earning minimum wage. The average pay for an IHOP hostess ranges from $8.00 and $9.00 an hour. Experienced IHOP hosts may earn over $11.00 an hour. Some IHOP hosts may also earn employee benefits packages. Qualified associates earn paid time off, healthcare coverage, life insurance, and 401(k) retirement plans. All IHOP associates enjoy paid training, career advancement opportunities, and flexible scheduling.
IHOP Hostess Interview Video
Interviewer: Please describe your job title and primary duties.
IHOP Hostess: My job title at IHOP was hostess, and my primary duties were greeting people when they came in, seating them, and checking them out – cashing them out when they leave.
Interviewer: What was the work environment like?
IHOP Hostess: During the week, the work environment at IHOP was very steady. I generally wasn’t bored and had plenty to do. But then, on the weekends, Saturday and Sunday, we were really busy, really hectic, and I always went out to wait for at least an hour. It was a lot less organized.
Interviewer: What was your favorite part about working there?
IHOP Hostess: My favorite part about working for IHOP was the people. I was really close to a lot of the girls when I left. Another nice thing is that the managers get to know you really well, and once you’re there for a while, they’ll work with you about your hours and when you can work. It was nice.
Interviewer: Please describe a typical day as an employee.
IHOP Hostess: I would get there, and I would pretty much set up everything for the day, like behind the cash register, behind the hostess stand. Then, I would take my break, which is about half an hour. Then, I would just start seating people and cashing them out.
Interviewer: How would you describe the application and interview process?
IHOP Hostess: I applied and then I didn’t hear from them for about two weeks. I went in and then talked to the manager. She set up the interview with me and the hiring manager. That was about a week later, and I went in and we just talked about my application, and he asked when I could start. About a week later, I started after he got my background check back.
Interviewer: What should an applicant wear to the job interview?
IHOP Hostess: I wore nice pants and a white shirt. IHOP isn’t super dressy, so something casual – nice shirt and nice pants.
Interviewer: What questions did the interviewer ask during the job interview?
IHOP Hostess: He asked me a lot about my application – where I lived, if I had a car to get to work, what kind of hours I could work. And at the time, I was working somewhere else, so he figured out how we could work around that job, too. He asked me if I had a criminal record, what kind of money I was getting at the other job, and how much I could expect there at IHOP. He told me a lot about my duties, what I would be doing, and how many hours I could get.
Interviewer: What set you apart from other candidates?
IHOP Hostess: I think going in and speaking to the manager, that face-to-face contact, was probably the best thing anyone could do because we get so many calls and so many applications at IHOP. Some days, we’ll get twenty to thirty applications in, and they just go in a big box. And people will call and call and call, but I think coming in, speaking to the manager, and setting up an interview and putting a face to the name is the best thing.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
IHOP Hostess: I think that if you’re looking for a job with IHOP, you should try to be a little professional, wear something decent. And eye contact and speaking in proper English always helps.
Apply Online: IHOP Application Online