Jimmy John’s Interview Questions & Tips

Hiring process information for an interview at Jimmy John's

General Considerations

Illinois-based sandwich shop Jimmy John's maintains a strong reputation in the fast food franchise as offering fresh submarine sandwiches made in expedient and hassle-free manners. Any job seekers looking for a different kind of employment opportunity in the restaurant industry should consider a position with the sandwich chain. Applicants must prepare for the Jimmy John's job interview for further hiring consideration.

What Managers Look for in Applicants

Interviewers look for several desirable qualities when hiring new workers. Applicants with a good attendance record and timeliness should highlight those aspects as much as possible. Additional qualities applicants should promote include the ability to stay on task, cooperativeness, and accountability for good performance as well as mistakes. Jimmy John's interviewers also ask how each applicant functions in social settings and interacting with various customers. Successful candidates may return to store locations for additional interview sessions. Here, potential hires may undergo questioning about the entire Jimmy John's menu before starting the job. Upon hiring, the chain teaches the sandwich-making process; however, applicants should at least learn the names and ingredients of each item for the interview.

Availability

Most Jimmy John's locations carry late hours and ask workers to assume varied shifts upon hire. Applicants must show willingness to work evening, nights, and weekends in order gain employment. Delivery positions may increase the need for open availability. Job hopefuls in search of driver work must hold valid permits and active insurance plans in order to receive full review.

Jimmy John’s Delivery Driver Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Jimmy John’s Delivery Driver: I was delivery and in-shop, and my primary duties would have been to make the sandwiches, clean, work register, answer phones, and to deliver everything in a timely manner.

Interviewer: What was the work environment like?
Jimmy John’s Delivery Driver: It was pretty fast paced, you had to make the sandwiches within 30 seconds, or something like that, and delivery had to be a short time, too. You could get in trouble if it wasn’t within a reasonable time, especially if you’re the only one on duty at the time. I know there was times I had to take like, 3 orders, and I’d be back and taking 3 more. It would take up to a half hour. The environment was pretty good overall.

Interviewer: What was your favorite part about working there?
Jimmy John’s Delivery Driver: Probably doing delivery, because I didn’t have to stay in one place the whole time. I was always moving around. I got to leave and come back. I got tips, which was also a plus on top of my minimum wage.

Interviewer: Please describe a typical day as an employee.
Jimmy John’s Delivery Driver: I’d get there, clock in. Usually there wasn’t anything to deliver right away. The store I was at was not busy all the time. I had to wear an apron, so I’d put that on right away. Talk to the manager, see what needed to be done, check the list of things that needed to be done within that time period. Wait for calls if there wasn’t anything to do. As soon as something came up, I’d help make the food, take off and deliver it, and come back. It was pretty much repeating that for a couple hours. It wasn’t too bad; pretty easy.

Interviewer: How would you describe the application and interview process?
Jimmy John’s Delivery Driver: It was just a paper application, and then they told you you would have to take a menu test, so you’d have to memorize every sandwich and what you put on it. That way when you go to make it, it’s pretty fast. Fill out a few papers. There wasn’t too much to do. It was five, ten minutes. It was short, easy.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Jimmy John’s Delivery Driver: From what I remember, they’re always hiring, especially for delivery. Go in, take five minutes to fill out an application, and chances are they’ll call you back.

Jimmy John’s Cashier Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Jimmy John’s Cashier: I was a cashier, and primary job duties were customer service, like taking orders, accepting payment, and just cash handing – that kind of stuff. Then, food preparation – just making the orders for them – and just giving it to them, and general cleaning duties as well.

Interviewer: What was your favorite part about working there?
Jimmy John’s Cashier: The free sub that you get every time you work, because I love their food.

Interviewer: Please describe a typical day as an employee.
Jimmy John’s Cashier: Typical day when I would come in, I worked a lot of day afternoon shifts. I would just come in and then get started. They would tell me, “Okay, you’re going to be on cashier,” or, “You’re going to be doing food prep today.” Then, I do that and there’s always side work on the side. You just come in and they just tell you, give you some direction, and you just do it.

Interviewer: How would you describe the application and interview process?
Jimmy John’s Cashier: I was referred by a friend, so I just came in and they already knew that I was coming in. I got an application, sat down right there and filled it out. I think, yes, the GM was there, so he came over, asked me a couple of questions of my availability and just basic stuff. Actually, it was mostly about my availability. Then, decide a date for me to start and that was it.

Interviewer: What questions did the interviewer ask during the job interview?
Jimmy John’s Cashier: “How many years have you been in college? What’s your availability?” Basically, it was very, very short. They didn’t even ask me, “What are your biggest strengths or weaknesses?” or anything like that. They just literally asked me more… they just wanted to get an understanding of my availability. All their questions were really, really brief.

Interviewer: What set you apart from other candidates?
Jimmy John’s Cashier: I think it was more my demeanor. I seemed reliable, I seemed somewhat professional. I was laidback, but they do want reliable employees. So, I think it was my composure and everything like that.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Jimmy John’s Cashier: I guess just expect to… speed is their real big thing. If you want to be successful at the job, you have to be able to be quick and also count money accurately. Just be quick and efficient.

Jimmy John’s Crew Member Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Jimmy John’s Team Member: Well, I was a crew member, and I worked on the cash register, and I worked in the sandwich bar, and I did everything, really. I was doing it all. I was doing cafe, and just did the whole thing, the whole nine yards.

Interviewer: How would you describe the application and interview process?
Jimmy John’s Team Member: Well, I went in and set up an application. I talked to somebody named Craig, and we had a face-to-face interview. And, that was about it.

Interviewer: What questions did the interviewer ask during the job interview?
Jimmy John’s Team Member: They asked me what shift can I work, when I’m available for work, and if I could stay and keep coming to work, keep showing up, and all that.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Jimmy John’s Team Member: Just expect that they want hard workers. They want you to be on time. They don’t want you to miss days, no call-no shows, stuff like that. They want you to be reliable, and that’s about it.

More Jimmy John’s Interview Videos:

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7 thoughts on “Jimmy John’s Interview Questions & Tips

  1. lorenzo camus

    willing to do anything

    Reply
  2. Phil Oppong

    Ready to do anything i can

    Reply
  3. Danny

    just got a job at jimmy john’s. at the first interview they only asked me two questions, do i want to work in the store or be a delivery person, and why do i want to work at jimmy john’s. you really don’t have to bring anything to the interview, but it would be a good idea to bring your driver’s license with you. i wore a button down shirt, khakis and brown tennis shoes and it worked out great. they do not specify what education level is needed for the job. i have yet to start the job so i do not know the policy on free food for employees. same goes with salary, as far as salary exectations, i said $7.50. i have asked several people who have previously worked there and as far as those people know, they do not drug test. i just got hired without having to be drug tested. it was not very hard to get the job at all. But there was one aspect of the interview process that was quite difficult. at the first interview the person interviewing me said to come back a few days later to take a menu test. this test was quite difficult. you are basically given a blank piece of paper with numbers 1 through 17 and you have to fill in the names of sandwiches and all the ingredients on every sandwich. this was by far the hardest part of getting the job. i spend a few days making flash cards and memorizing the sandwiches. but i know that i missed a few ingredients on a few of the sandwiches, so it’s not like they expect absolute perfection. i received a phone call for the interview about a week after i turned in the application. hope this helps!

    Reply
  4. mr dude

    yeah i just went in for an application and they told me about the test. the “slims” and “subs” are very easily memorized, but the “clubs” on the other hand are quite lengthy in ingredients. Most of them have the same basic ingredients with just one or two variations which makes it easy to confuse them.

    Reply
  5. BB

    I was just asked to say a few things about myself as the girl interviewing me wrote down a chart on the back of my application, then asked what days and times could I work, then she gave me the Sandwhich Test sheet and told me to memorize and come back tomorrow. I felt like my time was pretty wasted and wished I had more than a day and night to memorize everything. But I’m going to try anyway, who knows it might be a good job. If I don’t get it then heck, I have another job offer.

    Reply
  6. tyler

    I got hired at jimmy johns and they haven’t said anything about a drug test. Im dying to smoke but I’m afraid to because I’m afraid they will pull a surprise test on me. Does anyone know for sure if they drug test or not?

    Reply
  7. Jerry mince

    Some locations don’t drug test. I worked at Jimmy John’s for almost 8 months and never once had a test or heard anyone else having to take one. You’ll be fine.

    Reply

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