Security Officer

MedStar Health



  • Job Summary
    • The Security Officer maintains a safe/secure environment at Montgomery General Hospital and properties for all patients, employees and visitors.
  • Minimum Qualifications
    • Education/Training
      • High School Diploma or equivalent
    • Experience
      • 1 year of experience in security or law enforcement
      • Prior security experience in a healthcare environment is preferred
    • License/Certification/Registration
      • PR-24 and use of Handcuffs Basic Course Certification and in-service training in managing aggressive/violent patient behavior.
      • Basic Security Officer IAHSS certification preferred.
      • SPO Certification required within six months of hire.
      • Active Driver's License.
    • Knowledge, Skills & Abilities
      • Ability to communicate with all levels of internal and external customers
      • Ability to write accurately and comprehensively
      • Basic Computer
      • Working knowledge of basic criminal law, investigative procedures and Maryland health General Articles pertaining to civil custody of psychiatric patients.
      • HIPAA polices on Confidentiality
  • Primary Duties and Responsibilities
    • Security Maintenance: Oversees and implements measures to ensure the safety and security of the MMMC campus.
      • Patrols all interior and exterior areas of MMMC owned and leased properties while operating an MMMC vehicle.
      • Assesses and evaluates the activities on the shift and makes appropriate decisions as required by the circumstances.
      • Provides response/resolution to emergency situations such as violence, fire, theft and emergency preparedness codes.
      • Effectively resolves confrontational situations, including subduing, detaining, and arresting unruly and/or dangerous persons on hospital premises
      • Effectively diffuses situations.
      • Maintains civil custody of emergency psychiatric patients deemed imminently dangerous to self or others including searching such patients for dangerous items.
      • Locks/unlocks doors/alarms to provide access control for staff and visitors throughout the campus.
      • Provides timely response to all service calls for Security.
      • Enforces applicable laws' and Security/Safety related hospital policies
      • Maintains daily written reports of shift activities, patient contacts, and unusual incidents.
      • Maintains a safe/secured landing zone for helicopter transport of patients.
      • Consults with and seeks administrative approval from the director and other lead officers as required by the circumstances.
      • When necessary, performs duties of Lead Security Officer.
    • Support: Acts as a resource to hospital staff and visitors with regard to crime prevention.
      • Provides escorts on request for staff and visitors to parking areas or other locations on campus.
      • Provides vehicle jump starts and assists with contracting towing services for disabled vehicles.
      • Provides custody/transfer/storage of MMMC bank deposits, Pt. valuables/payments and found property.
    • Development: Participates with supervisors in identifying learning needs.
      • When learning needs are identified, participates in training and development activities.
      • Attends hospital sponsored training programs as required by the department.
      • Completes all mandatory requirements within allotted timeframe for completion (License, PPD, Competencies, etc.)
    • Organizational knowledge: Works effectively within and between departments.
      • Participates in departmental projects.
      • Participates in interdepartmental activities when asked.
      • Demonstrates a constructive approach during all interactions
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.

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