Journeys Interview Questions & Tips


How to Get a Job at Journeys

The Journeys hiring process helps retail job seekers find meaningful employment. Once an applicant submits the required information, a hiring manager contacts the prospective team member about scheduling a job interview. Applicants generally hear back from hiring managers within a few days. Some applicants may receive hiring consideration immediately after submitting the appropriate information onsite. Other workers may wait several weeks before hearing back from hiring managers, depending on the volume of applicants. Employee referrals also generally expedite the wait time applicants undergo when hearing back from Journeys about potential jobs.

Common Managerial Interview Questions

Management job hopefuls generally participate in one or two rounds of interviews. Candidates for managerial roles often respond to: "How well do you work in a team setting?" and "Are you able to work holidays and weekends?" Questions regarding leadership, conflict resolution, and company policy also come up during Journeys job interviews. The sessions take roughly 20 to 30 minutes to complete and generally feature a store manager or general manager presiding over the proceedings.

Typical Entry-level Interview Questions

Applicants seeking entry-level employment usually undergo one interview before receiving employment offers. At the job interview, hiring managers ask applicants a series of questions regarding job skills, availability, and work experience, which remain similar to questions asked during managerial interviews. Additional Journeys interview questions gauge personality traits and include:

  • Why should we hire you?
  • If you could describe Journeys as an animal, what would it be and why?
  • If you witnessed an employee stealing merchandise, how would you handle the situation?

Act and Dress Professionally

As a fashion retailer, Journeys expects employees to dress appropriately. Wear business-casual clothes to each interview and demonstrate well-groomed appearances. Applicants seeking favorable consideration from hiring managers should wear fashionable clothing and accessories and express genuine passion for customer service and retail. Candidates with positive and friendly attitudes throughout the Journeys interview process gain considerable hiring favor. The process usually ends quickly, so take each interview seriously and make lasting first impressions.


Journeys Sales Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.

Journeys Sales Associate: At Journeys, I was a sales associate. But it was a lot of sales. It was a lot of organizing in the back room when you weren’t engaged with customers, like putting shoes away and putting new shipment away. But it was also checking out customers in and out, organizing the store, and making sure that this particular Journeys, no one was like trying to steal any of the merchandise, things like that.

Interviewer: What was the work environment like?

Journeys Sales Associate: The work environment at Journeys was fun. I really liked it. It was also fast paced too, which is one of the things that I liked about it a lot. You were always doing something, you were always encouraged to do something. And so the coworkers were very supportive. If you ever had any questions about anything, they tried to help you as best as they could. If you had a sales goal for the day, say it was 400, they would try to help you meet that sales goal by helping you engage with the customer, suggesting socks, things like that.

Interviewer: What was your favorite part about working there?

Journeys Sales Associate: My favorite part was using the employee discount. It’s 40% off. It’s more than you can get just being as a customer. And also you had commission based on your sales goal. And what else? Oh, the company also gives out like free shoes to employees all the time for the holidays, so they do that a lot.

Interviewer: Please describe the application and interview process.

Journeys Sales Associate: What I did was I went to the store in person, gave the hiring manager my resume. She liked what she saw. She invited me to apply online. I applied and I think it took about two weeks for them to give me a call for an interview. And it was a pretty standard interview as well. I was asked, “What are some of your strengths? What are some of your weaknesses?” And I got the offer, I got the job offer at the end of the interview. So that was good.

Interviewer: What questions did the interviewer ask during the job interview?

Journeys Sales Associate: They also asked the same thing too, like, “Describe a time that you had to deal with a negative customer. How would you deal with them? What did you do to alleviate the situation?” And then of course, I think this is common across all jobs, “Why should we hire you?”

Interviewer: What set you apart from other candidates?

Journeys Sales Associate: I think what set me apart from other candidates was the impression that I gave to the manager. I think I came off as someone that’s very hands on, entrepreneurial, and of course personable. I think that’s what set me apart and what led to me getting an offer, a job offer at the end of the interview.

Interviewer: What other advice would you give to a job seeker looking to gain employment?

Journeys Sales Associate: If you were looking for a job at Journey’s, my advice would be to really get to know the hiring manager, show up in person, give your resume to the hiring manager. That makes a strong impression that you’re willing to work and you’re ready to work. My other suggestion would be to definitely prepare for the interview because they might throw a curve ball or two in there. But just like any other interview, just be prepared to really just show up yourself and sell yourself to the company about why they should hire you.

Journeys Retail Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.

Journeys Retail Associate: So I was a retail associate. So what I would do is talk to people that come into the store, greet them and try to build a sale with them. And once I build the sale, I ring them out and that’s usually what I do throughout the day. And then at night I put away drags, which is shoes that we just left out after we tried to sell them and nobody wanted them. And we just do a basic cleanup.

Interviewer: What was the work environment like?

Journeys Retail Associate: It was a pretty fun place to be in. You felt very comfortable when you walked through the doors, workers were wonderful. That’s pretty much it.

Interviewer: What was your favorite part about working there?

Journeys Retail Associate: Meeting new people, being able to, as you’re building a sale you kind of develop a connection with them. Kind of understand and you learn a lot from them too, from their experience with buying shoes or their experience with whatever. Sometimes you just build a conversation with them and kind of build a little relationship with them. Sometimes it ends up being like they only go to you when you know when they’re coming to buy shoes.

Interviewer: Please describe the application and interview process.

Journeys Retail Associate: The application is online. When you go to the Journeys website, also once you put your application in, they call you or you call them to schedule an interview and they ask you questions such as have you worked in retail? Or what makes you want to work in a retail environment?

Interviewer: How were you notified that you received the job?

Journeys Retail Associate: For me, I was pretty much hired on the spot and that following week after I got hired, I started doing training, which was online as well. And from there that’s when I started working.

Interviewer: What set you apart from other candidates?

Journeys Retail Associate: The ability to want to work and meet new people. Me as a person, I am not easy, it’s hard for me to meet people. So working in an environment where you’re somewhat forced to kind of brought that side out of me. And I liked that. Knowing that it’s okay to talk to somebody, whether it’s to build a sale or if it’s about shoes or it’s, I learned that talking to people isn’t so bad.

Interviewer: What other advice would you give to a job seeker looking to gain employment?

Journeys Retail Associate: It’s a great first entry job. It’s wonderful on flexible schedule. They also help you if you want to build a career from there and it’s a good place to start if you’re looking to work, especially for teenagers.

Journeys Sales Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.

Journeys Sales Associate: Well, I was a sales associate, so I just stood on the floor and sold shoes to people that walked in, you know. And I did just some restocking, stuff like that. It was nothing serious.

Interviewer: What was the work environment like?

Journeys Sales Associate: It was great. It’s like a team. It’s not really like … They really know how to motivate minimum wage workers, if that makes sense. They make it into a team environment. You’re not really like an employee, you know? And there’s a lot of incentives, too, that go with it, like discounts and stuff like that. So, it was cool.

Interviewer: What was your favorite part about working there?

Journeys Sales Associate: Probably the discount. It was 40% off all shoes. So, that was pretty cool.

Interviewer: Please describe the application and interview process.

Journeys Sales Associate: You do an interview when you first go in, or you do an online like interview thing, Then, you go in and talk to them, and that’s pretty much it.

Interviewer: What questions did the interviewer ask during the job interview?

Journeys Sales Associate: They just really ask your hobbies, like your interests, stuff like that, your sales background, if you have one. That’s pretty much it. Like old jobs, stuff like that.

Interviewer: How were you notified that you received the job?

Journeys Sales Associate: They told me right after the interview.

Interviewer: What set you apart from other candidates?

Journeys Sales Associate: I’m not sure, honestly. I think that they needed more people, but I don’t know. I had a lot of other sales kind of jobs before, so …

Interviewer: What other advice would you give to a job seeker looking to gain employment?

Journeys Sales Associate: To just apply and you’ll probably get it, you know?

Comments

  • Breana says:

    What is the starting pay ?
    What questions do they ask?
    What kind of clothes should someone wear or how should they dress ?

    • Anon says:

      Dress code is very casual depending on the manager. They ask you job based questions as well as personality based, and starting pay is minimum wage.

  • Katlynn Kidd says:

    What kind of clothes should they wear?
    What is our starting pay?
    What questions do thay ask?

  • Ta'Mara says:

    What if your 15 and your birthday is around the corner to turn 16. Do you hold the application until he/she turns 16 or you just throw it away?

  • Jada Mitchell says:

    What education level is required? Do I have to dress a certain way?

  • Mariah Benning says:

    How do you get an interview at journeys kidz?

  • Ivette Sanchez says:

    How can i get a job at Journeys Kidz as a part time sales employee?

  • Denia Wilburn says:

    how are we to dress at the interview ?
    what’s the lowest and highest pay ?
    what if you have sports ?

  • vicktoria Gabrielle says:

    how old do you have to be to have a job?
    should i know all the shoe brands?
    how many days later will i start?
    will they ask for salary information?

  • Khristien says:

    what questions do they ask?
    how is the interview overall?

    • Cara says:

      They asked me to explain how I would deal with a situation such as “Describe a time you had to go above your own responsibilities to get a job done.” and “Explain a time you were asked to go above your call of duty.”
      Overall, it’s a very quick interview. Just be yourself and be sure to ask questions and seem interested in the job!

Worked Here Before? Tell Us About It!

Your email address will not be published. Required fields are marked *

Please only comment if you have worked for this company before.