Justice Interview Questions & Tips

Overview of the Justice Interview Process

Tween clothing retailer Justice hires fun, trendy associates to fill store positions. To ensure candidates fit the company, managers conduct interviews, which gauge personality and job skills. A fun retail chain, the company keeps the interview process relaxed while maintaining hiring personnel who are generally pleasant and welcoming. Interviews rarely last over 20 minutes.

What to Expect at the Interview

During each interview, Justice looks for associates who fit the company core values of drive, focus, balance, creativity, and ethics. For most Justice jobs, interviews are held 1:1 with hiring managers. Interviews usually begin with casual conversation and include a series of questions that evaluate the ability of candidates to perform job duties. In some cases, applicants need to put together outfits and mock-sell them to interviewers. Questions regarding availability and transportation can also come up during interviews.

Examples of Justice Interview Questions

  • How would your friends describe you?
  • What is your favorite animal and why?
  • How well do you work as part of a team?
  • Have you ever disagreed with a manager's decisions?
  • How do you handle multiple customers at once?

Preparing for the Interview

Candidates should perform research on Justice and the fashion retail industry prior to interviewing. Important things to know include Justice product lines, company history, target market, job duties, and major competitors. Job hopefuls also want to show up with thoughtful and relevant questions to ask interviewers.

What to Wear

To further prepare, candidates need to put together stylish yet appropriate wardrobes, which showcase good taste in fashion. If possible, candidates should incorporate some Justice clothing into outfits worn throughout the interview process.

Standing Out at the Interview

In addition to preparation, applicants need to perform well during Justice interviews. To stand out from the competition, job seekers should exhibit professionalism and enthusiasm at all times. Job hopefuls want to demonstrate calm and courteous natures. When responding to questions, candidates need to speak audibly and maintain proper eye contact with hiring personnel.

What Interviewers Look For

Justice interviewers typically look to hire applicants with the ability to work in teams, take direction, and provide excellent customer service. Employment seekers should illustrate relevant skills by providing specific examples of success. Referencing past experiences at work is preferable, but candidates lacking relevant work experience may give examples from school projects, volunteering, or club or team activities.

Justice Sales Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Justice Sales Associate: I was a seasonal associate, so I only worked for a holiday break. Basically I was just on the floor making sure that clothes were organized and where they were supposed to be at basically.

Interviewer: Please describe the application and interview process.
Justice Sales Associate: So I applied. The same month I got called in for an interview. So I go in for an interview, got hired on the spot. And it was a quick turn around just because they were in dire need of people for holiday season. So within a few days I got a call back with my work schedule for my first shifts.

Interviewer: What questions did the interviewer ask during the job interview?
Justice Sales Associate: They asked if I had any retail experience, which I did. Asking customer service experience in which I did have that too. And then just how flexible I am with learning stuff quickly.

Interviewer: What set you apart from other candidates?
Justice Sales Associate: I guess my experience. I have experience with retail for over six months at that point. So my experience there and I also had great references. So I guess my references had great things to say about me. So being like my work ethic was put into place and … Yeah.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Justice Sales Associate: I guess just make sure that you know what you’re walking yourself into. You may have experience in something that’s similar to what you’re applying for, but just make sure you’re still prepared because each work environment is different.

Justice Brand Representative Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Justice Brand Representative: My job title at Justice was brand representative. My main duties were just a lot of customer service, helping out on the floor. My main duty was since we’re working with younger girls a lot, was to represent the brand, not only in wearing it, accessorizing with it but helping the girls understand the brand as well.

Interviewer: What was the work environment like?
Justice Brand Representative: The work environment was really crazy. You’re working with a lot of younger girls. Recently at the time, Justice came out with Brothers which is their boy line, we’re working with the younger boys as well. You’re working with a teenage, younger child like thing so environment is crazy. There’s always kids running around, asking questions, playing with things. It’s a lot of fun.

Interviewer: Please describe a typical day as an employee.
Justice Brand Representative: A typical day would be walking around, organizing the store. The main part of your day really was interacting with the children. They’re young. They have a lot of questions. They’re picking out everything. Your day would really look like just asking them questions, seeing what they want, working with their parents to make sure their parents and the child’s pleased. A lot of it was just customer interaction for most of the day.

Interviewer: How would you describe the application and interview process?
Justice Brand Representative: The application was an online application with a personality test. They just wanted to get to know you, how you would work with their brand, how you would react to certain situations from the store. Then from there, it was a one on one interview with the store manager. She just got to know you a little better, see how you would fit with that specific store. From there, they would just give you a call and see where they wanted you from there.

Interviewer: What should an applicant wear to the interview?
Justice Brand Representative: Like I said, this brand is a little different. It’s for children. There’s a lot of lively colors and patterns and things like that. They’re not looking for business casual. They really want you to go in looking young and fresh, maybe like a cute dress, really colorful. If you’re a guy, obviously you don’t go in with a dress but they want you to just look young and just really comfortable with what you’re wearing.

Interviewer: What set you apart from other candidates?
Justice Brand Representative: I would say just being very enthusiastic and knowledgeable. Always going in, knowing what the brand is about. This is a brand that has to do a lot with children and things like that. You have to know how to react to children. You have to have a very lively personality, be enthusiastic and outgoing and really reaching out to the brand so that they would take you in.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Justice Brand Representative: I would say go in, be really lively, be yourself. It’s really a place to be comfortable. Like I said again, it’s for younger children so they’re not looking for something super serious. They want to know who you are, how you would represent the brand.

Justice Sales Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Justice Employee: Basically, I was just a sales associate. So, I ring people out at the register, I was responsible for different transactions. I was also responsible for maintaining the store and its appearance. Just helping customers, so that’s pretty much it.

Interviewer: Please describe a typical day as an employee.
Justice Employee: You go in. Depending on what day it is… if it’s the week, it’s slower, because a lot of the kids have school there. But, the weekends were when it was really super busy and crazy, and the store would be insane, and full of kids running around and telling parents, “No, I want this.” So, it was a lot of just maintaining the store. We had to fold and put things back constantly.

Interviewer: How would you describe the application and interview process?
Justice Employee: Basically, I just walked into the store, and coincidentally happen to be there. I filled out an application, and then the manager contacted me within a week or two. Then, I just had an interview one-on-one with her; it wasn’t a group interview, like some other businesses. It was just a one-on-one interview, and she called me about three or four days later, and I got the job. You have to go through training once you’re hired there, things like that, so you kind of know more about the store and how to relate to the little kids that come in, little girls.

Interviewer: What questions did the interviewer ask during the job interview?
Justice Employee: It was kind of unique, because they asked questions, like: “What was your favorite color as a girl growing up?”, “What kind of toys did you play with, Barbies? Did you play with Bratz dolls? Did you have an EZ Bake Oven?” Questions like that to relate, to see if you could relate to the clientele that came into the place.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Justice Employee: I would say be friendly, like go in and have a great personality and you’ll do well, because you’re going to have that type of clientele sometimes it can be a little frustrating, because they’re kids, they’re in the store, they want to touch everything they see in the store. Just have a positive attitude, be friendly, and you’ll just love your job. You’ll have a great time.


  • Stephanie Tr says:

    I just recently gone through an interview with one of Justice’s team members & one thing they do is ask a lot of questions out of a flip book . The questions range from “Name a time you had to choose between your job & an event you really wanted to attend . Which one did you choose , & why did you choose it . ” to other questions such as “If someone gave you a lot of things to do , what would you do first and how would you do it . ” All I can really tell you is just be truly honest & you should prepare yourself with more than a handful scenarios in case you would have to answer any . Good luck at your interview , hope this helps !

  • Sarah says:

    Working at Justice, if you’re under 18, you can only work a maximum of 4 hours a day. During the holidays, they may ask those under 18 to work more than 4 hours, but it’s rare. If you work 5 hours or more, you have to take a break off the clock for 30 minutes to eat. My interview was pretty easy, as my now-manager didn’t use the flip book. She mainly asked me about my availability and told me about the job and if I would be able to do it. I guess it depends on who you get to interview you.

  • Kailyn says:

    Is sixteen years old really the age requirement?

    • Christi Carroll says:

      yes! i just got hired at 16!

  • allie says:

    what are some more questions they make ask? how should I dress for the interview? I have no work experience only volunteer experience with working in a preschool does that help at all?

  • Bria says:

    How should I dress for an interview to work at a Justice store? It says “dress professionally,” but what does it mean exactly?

  • Rachel says:

    what is the dress code policy there when you get the job?

  • Mia says:

    Should I apply online or go to the store myself? How long will it take to know I got an interview?

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