Billed as an affordable healthcare provider, Kaiser Permanente also serves as a leading employer in the insurance industry. Over 180,000 jobs for entry-level and career-oriented individuals exist through the insurance firm in areas like data filing, patient care, administration, and maintenance.
Facts About Working at Kaiser Permanente
Hiring Age: 18 years old (How old do you have to be to work at Kaiser Permanente?)
Available Positions: Sales Representative, Administrative Assistant, Underwriter, Information Technology Specialist, Claims Adjuster, Financial Analyst
Kaiser Permanente Job Opportunities
Kaiser Permanente serves eight main areas of the United States. Applicants may find jobs in regional capacities throughout Northern and Southern California, Georgia, Colorado, Hawaii, Washington D.C., Virginia, Maryland, Oregon, and Washington. Jobs available largely include opportunities in administrative and customer service careers. The prominent insurance company also employs doctors and nurses at roughly 40 medical centers located across the country.
Healthcare industry jobs historically feature patient/customer-centric responsibilities. Employment in customer service work generally involves call center or office settings and flexible schedules, including nights, weekends, and holidays. Maintenance crews also maintain flexible schedules. Administrative professionals may work full-time or part-time and carry out various roles ranging from office management and human resources to IT, accounting, and recruitment. Workers must stand at least 18 years old to qualify for employment. Some positions may require extensive related experience and college degrees or better, although most positions simply stipulate no less than a high school diploma or GED.
Kaiser Permanente Employment Information
Diversity and inclusion represent two major factors in overall hiring decisions. The insurance company operates offices and med center sites as team-oriented work environments. Collaboration and dedication play regular roles in daily responsibilities. Many of the part-time or entry-level jobs available require constant interaction with customers and/or coworkers. Some of the most accessible Kaiser Permanente insurance jobs include:
- The entry-level position of coder primarily involves data entry. Use of computers proves integral to daily responsibilities.
- Typical hours vary, as coders may work mornings, afternoons, nights, or weekends.
- While no physical requirements exist for the job, applicants must possess excellent work ethics, basic understanding of medical terminology, one year of experience in data entry or coding jobs related to the healthcare field, and customer service skills.
- Coders must also register as certified coder specialists with the American Health Information Management Association upon hire.
- Average hourly pay hovers around $14.00 or $15.00.
On-Call Customer Service Representative
- One year of experience working as a professional data collector serves as the basic requirement for on-call customer service representative jobs.
- Workers must also maintain the ability to type at least 45 words per minute and test off at basic levels of mathematics.
- The insurance company prefers to hire candidates with no less than associate’s degrees in related fields, such as communications or human resources.
- Typical responsibilities include updating spreadsheets, charting client and patient histories, contacting physicians and nurse practitioners to amend inconsistencies in documentation, and providing customers with information on services and physicians.
- Base pay scales begin at $15.00 per hour or $30,000 a year and rise to more than $45,000 annual salary with experience and tenure.
Tips For Applying
Prepare to encounter intensive hiring protocol when vying for insurance careers with the nationwide company. Most positions available require applicants to hold highly specific skillsets and experience in related fields. Workers should create professional resumes and cover letters to further explain personal qualifications and submit the forms to hiring personnel at the appropriate times. Kaiser Permanente also regularly requires applicants to submit to drug screenings and background checks prior to hire. Some administrative jobs may test clerical abilities, such as knowledge of basic computer functions, words typed per minute, and organization skills. Placing key terms related to positions desired in professional resumes may lead to faster processing and additional preference during employment deliberations.
Candidates may either email or call to check on outstanding applications. In most cases, workers submit forms to appropriate personnel and receive immediate confirmation by email. HR representatives then call select applicants to interview. Email also serves as a typical method of contact between hiring personnel and potential associates. The average applicant waits at least a week to hear back regarding an open position. Job seekers regularly cite very short response times for email follow ups, which may prove the best avenue for checking on application status.
Benefits of Working at Kaiser Permanente
Workers gain access to:
- Vision and prescription drug plans
- Sick days
- Vacation days, and holidays off
- Tuition reimbursement
- Employee assistance programs
- 401(k) retirement plans, and
- Dependent care plans.
Job benefits and eligibility requirements may vary by position. Basic qualifications factor in job status, e.g. full-time or part-time, and specific hours assigned per week.
More Details on Kaiser Permanente
The insurance company balances work and life among employees through an initiative started in 2007 called Healthy Workforce. Under the program, employees receive rewards and incentives for healthy behaviors and fitness-minded lifestyles. Healthy Workforce supports a network of more than 180,000 professionals. The program led to a Top 100 Best Employers for Healthy Lifestyles ranking in 2014, as awarded by the internationally renowned National Business Group on Health. Kaiser Permanente joins a small field of only 62 other U.S. companies to receive the recognition.