Kangaroo Express Job Interview Questions & Tips

Hiring Process

The Pantry Inc. provides entry-level and management job opportunities through the Kangaroo Express division of convenience stores. Job seekers typically begin the hiring process by submitting employment request forms through the company website, via employee referral, or in-person at the locations of desired employment. Store managers generally review entry-level applicant information and administer the interview process for basic store positions. Potential managers usually encounter multiple interview sessions with regional and district managers after taking various skills assessments.

Interview Process

Entry-level applicants typically sit with hiring officials one time before obtaining employment with Kangaroo Express; however, depending on the number of candidates, the convenience store may conduct phone screenings and group interviews before granting applicants 1:1 meetings with store managers. All job hopefuls should prepare for the interview by studying the company values, reviewing employment history, and becoming familiar with popular interview questions.

What to Expect in the Interview

Applicants vying for entry-level positions should dress in business-casual attire for interviews. Due to the casual nature of the industry, candidates who wear more formal attire may not impress interviewers. Attend the meeting punctually and greet hiring staff warmly. Interviewees often encounter questions like:

  • Tell me about a time you had a disagreement with a coworker; how did you handle the situation?<>
  • What qualifies you to work here?
  • What does good customer service mean to you?
Keep responses customer-focused and communicate a desire to work as part of a team when relevant. Store managers generally make hiring decisions after a single meeting. New associates usually begin work after submitting to drug testing and criminal background checks.

How to Handle Phone Interviews

Managerial candidates typically participate in phone screenings before interviewing with regional or district managers. Phone interviews cover basic topics like employment background and availability for face-to-face meetings. Management job hopefuls ought to wear professional apparel and arrive 10 to 15 minutes early for Kangaroo Express job interviews. Applicants may respond to inquiries like:

  • What are your greatest strengths?
  • What is your management style?
  • How would you resolve a conflict between two employees?

Number of Interviews to Expect

The convenience store sometimes conducts multiple interviews overseen by different corporate higher-ups in succession. Candidates should remain calm and consistent throughout each meeting. Upper-level job interviews often conclude with salary negotiations.


  • ashley says:

    i have an interview tomorrow at the kangaroo express. Will they drug test me?

  • a says:

    I have an interview tomorrow..What should I expect? What is the process? She said she likes to spend an hour with interviews?

  • Sameerah says:

    i have a upcoming interview at kangaroo express and i wonted some pointers on what i should and shouldnt do to obtain this job

  • janie jackson says:

    What site do I go on to take the assesment test for the position on forest drive in columbia sc?

  • Brandi says:

    I worked at the kangaroo for about 5 months last year. Im about to go back to work with them. But, the new application process, I cant find the assessment test… But ill find it. Kangeroo is a great place to work.

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