Kelly Services Interview Questions & Tips

Hiring process information for an interview at Kelly Services

Company Overview

A founder of the temporary staffing industry, Kelly Services provides a variety of outsourcing and consulting services as well as staffing on temporary, temporary-to-hire, and direct-hire basis. The agency values authenticity, interpersonal relationships, teamwork, passion, and drive to excel. Recruiters working for the company actively search for employees and temps fitting the community-oriented culture upheld by the staffing firm. Persons interested in becoming an entry-level employee of the staffing company hold the options of consulting and recruiting.

How to Find Work Using Kelly Services

For persons interested in using the agency as a means for finding work, the first stage of the process involves completing specific request forms with the inclusion of a resume. The applicant then generally receives contact from a recruiter within a few days, fields general questions regarding availability and interest in various work industries, and schedules an on-site interview at the conclusion of the conversation. Rarely exceeding 30 minutes, the one-on-one interview usually concludes with a job offer presented to the applicant at the end of the session.

Take Temp Interviews Seriously

Although prior applicants cite temp interviews as being comparatively lower in difficulty, a candidate should treat the session with the same amount of seriousness and respect of any important company interview. Because certain fields of interest may have a saturation of qualified applicants, standing out as a professional, high-quality potential representative of Kelly Services may result in stronger hiring consideration for desirable contracts, which candidates accomplish by practicing classic interview questions ahead of time, dressing formally for the session, and actively engaging each interviewer.

How to Work as Kelly Services Consultant or Recruiter

Kelly Services holds high standards in hiring consultants and recruiters. Candidates should expect no less than four interviews before receiving invitations of employment with the company. Required hiring materials include resumes, references, and hiring forms, with attached cover letters strongly recommended. The first step upon submission of the hiring materials begins with a telephone prescreening. Candidates field questions testing resolve, determination, motivation, and resilience as well as receive comprehensive information on what the job entails.

Handling the Interview

The questions presented during the interview assess applicant experience and character. Candidates should prepare to share excellent examples of overcoming challenges and rebounding after a failure in a professional environment. If the applicant succeeds in the first phase, an in-person, 2:1 interview gets scheduled with a branch manager and a business development manager presiding.

Navigating the Hiring Process

Pending interview success, candidates should expect to submit to a background check at any point during the rest of the hiring process. Completing the background check may take a long period of time and delay the interview process by as much as a week. The next three interviews involve various combinations of high-level managers usually not exceeding three per session. Candidates may encounter a large amount of redundancy in the question pool, and therefore should concentrate on giving honest, consistent answers. If the prospective employee survives the gauntlet, an invitation for employment reaches the candidate within a week.

Kelly Services Temp Worker Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Kelly Services Employee: With Kelly, it was tow motor operator. I was unloading trucks, moving things around the plant – some was steel, some was plastic. It was probably the first job I worked with that had steel and plastic in the same building. I’d have to go from one plant to another, which was right next to each other. One side was steel, and one was plastic. I’d go back and forth and have to work with people from each side, make sure we were doing what we were supposed to be doing.

Interviewer: What was the work environment like?
Kelly Services Employee: A lot of other temp services, they don’t ask you what’s a good fit for you. They just shove you in the first thing you can get. They actually try and find you a good job, something that’ll fit for you. And I have nothing negative to say about them.

Interviewer: What was your favorite part about working there?
Kelly Services Employee: I could call Kelly any time I had a problem, and they handled it pretty well.

Interviewer: How would you describe the application and interview process?
Kelly Services Employee: I called them, a recruiting department who sent me to Kelly. Kelly called me back, and they asked me a bunch of questions over the phone. I sent in my resume online. I filled out an application online. I believe it was an application online, or just my resume. So quick and easy. I had somebody call me back, and they scheduled me an interview.

Interviewer: What questions did the interviewer ask during the job interview?
Kelly Services Employee: One of the things they definitely ask: “Do you have any felonies? Do you have any misdemeanors?” “Are you a drug user?” That’s something that they don’t tolerate, which I’m good for that. There’s nothing worse than working with someone who’s high. They don’t tolerate that stuff, which is great. So, they definitely ask you those questions. For the driving job that I had applied for, they asked me if I had pulled an abstract, which is a BMV report, what was on my license. I think I had two points at the time. They were like, “Well, what were they for?” Making sure I wasn’t doing anything illegal. They asked me about the felonies and misdemeanors. They asked me about how I felt about that type of job. Did I feel it was a good fit for me? Did I feel it was something that I could do? Was it strenuous on me? Could I perform the tasks that they wanted? Because there was some heavy lifting, climbing in and out of a truck all day long. They asked if I had a problem with working fast-paced, or was I more of a steady pace. Do I mind multi-tasking? You can think of a question, they’ll ask you. They’ll really pick your brain.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Kelly Services Employee: Know what you want going there. Don’t wait to be asked. Tell them what you’re looking for.

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