A national chain of commercial banks, KeyBank operates as one of the largest lending and leasing firms in the United States. A massive network of roughly 1,000 branch locations and more than 1,300 ATMs provides ample opportunities for both part-time and full-time employment.
Facts About Working at KeyBank
Minimum Age to Work at KeyBank: 18 years old (How old do you have to be to work at KeyBank?)
KeyBank Hours of Operation: Mon-Fri: 9:00am-6:00pm; Sat: 9:00am-2:00pm; Closed Sunday
Available Positions at KeyBank: Bank Teller, Customer Service Representative, Sales Associate, Personal Banker, Mortgage Loan Officer, Assistant Manager, Branch Manager, Commercial Banker, Marketing Analyst, Financial Analyst, Human Resources Coordinator
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KeyBank Job Opportunities
Found in over a dozen states throughout the U.S., KeyBank hangs laurels on diversity and inclusion. Diversity represents one of the most important aspects of business for the prominent financial services company. In 2011, board members elected the first female to serve as CEO for a Top 20 ranked bank. The decision directly reflects the atmospheres and work environments each branch location upholds. Employees enjoy supportive job settings conducive to both personal and professional growth, including paid training programs, ongoing development services, and opportunities for advancement from within.
The major Midwest bank places added importance on customer service and dedication, as well. Job seekers submitting applications for work in the banking industry often encounter entry-level positions featuring communications-intensive responsibilities. Associates regularly work as part of teams and interact with the general public on a daily basis. Sales and marketing also play pivotal roles in most entry-level and mid-level jobs available. Applicants must enjoy serving others and take personal pride in KeyBank products and services in order to thrive as employees, as dedication and enthusiasm often set desirable candidates apart from others.
KeyBank Positions and Salary Information
Banks often place the minimum hiring age for employment consideration at 18. Workers with experience generally receive further review for mid- and senior-level positions, while inexperienced applicants typically assume entry-level sales and customer service roles. Jobs available offer part-time and full-time scheduling opportunities, with paid training and competitive salary options. KeyBank regularly accepts applications for the following positions:
Teller – Depending on individual branch needs, teller positions remain available as part-time or full-time roles. Applicants need some customer service experience, high school diplomas or equivalents, basic computer knowledge, and the ability to stand on foot for long periods of time. Job duties center on cash-handling and maintaining customer accounts. Specific responsibilities may include making deposits/withdrawals, providing accounts balances, and informing patrons of products and services. Building relationships with customers remains a top priority for the position. Workers must demonstrate friendly, attentive, and courteous attitudes in order to gain employment as bank tellers. The average teller starts out at $10.00 an hour and receives pay increases up to $15.00 or $16.00 hourly with experience.
Personal Banker – Applicants must hold at least a high school education and one year of experience in customer service or sales for employment consideration. A working understanding of banking laws also benefits prospective associates. Candidates undergo criminal background and credit checks prior to hiring, as well. The job title involves working closely with patrons to set up new accounts and/or loans, explain policies, services, and products, and assist tellers as needed. Pay scales largely fall between $35,000 and $50,000 annual salary. Personal bankers regularly work evenings and weekends to ensure client accounts receive adequate attention. Schedules largely consist of 35 or more hours per week.
Tips For Applying
Use of the internet remains the quickest way to browse for available jobs and submit hiring forms. Applicants may learn about available jobs onsite at local branch locations; however, the banking corporation encourages prospective associates to apply online. In order to improve odds of hiring, workers should possess some form of customer service experience prior to completing applications. Preparing and submitting resumes may also expedite the hiring process and lead to further review from recruitment managers.
The time needed to process applications, submit candidates to drug screening, background checks, and credit checks, and call back desirable workers often varies greatly. Entry-level applicants often report hearing back from KeyBank within a week or two; however, hiring needs may drastically alter wait times, with some former employees receiving phone calls regarding applications months later. Calling or visiting desired branch locations to directly ask about employment opportunities typically serves candidates well and serves as a great way to demonstrate motivation by filling out the application on the spot. Following up while respecting the time and schedules of managers shows persistence and dedication, which may lead to sooner review.
Benefits of Working for KeyBank
KeyBank offers diverse employment benefits covering personal health and wellness, retirement savings, and professional development. Upon hire, associates enjoy paid time off based on years of service, flexible scheduling, and employee assistance programs. The nationwide banking company offers education assistance and leadership development programs, as well. Financial planning job benefits include stock purchase plans, investment guidance, and 401(k) retirement plans. Employment benefits packages round out with comprehensive medical, dental, vision, prescription drug, and life insurance plans.
More Information on KeyBank
Dedicated to philanthropy, KeyBank earns national recognition as a champion of environmental, social, and charitable causes. The network of banks boasts a dozen LEED-certified branch locations and receives generous awards for diversity among both retail and corporate divisions of operations. Other forays into social stewardship include investment in renewable energy and the Learn and Earn program, which educates community members on how to manage personal and commercial finances.