Hiring Expectations
Owned by prominent grocery store chain Kroger, King Soopers maintains the same level of customer service expected of the flagship company. Applicants may find work at any of the dozens of supermarket locations throughout the American West. The company holds job interviews onsite at store locations and hand selects applicants from pools of resumes and other hiring documents. Generally, only one interview stands in the way of hire. Managers may only encounter a single job interview as well, although some locations put managerial candidates through additional job interview for employment consideration.
What Happens in the Interview?
Interviews usually prove conversational. Employment hopefuls sit with managing supervisors and answer a handful of questions regarding past jobs, available hours, grocery store operations, personal interests, and customer service. Examples of a common King Soopers interview question include: "Are you able to handle the physical demands of the job?" and "Can you describe the best customer service you've ever provided/experienced?"
Ideal Candidates
Many of the positions require workers to stand on foot for long periods of time, and even spend a great deal of time moving heavy packages and boxes about assigned departments. The ability to perform regular manual labor while providing exceptional customer service ranks highly among desirable traits of King Soopers job seekers.
Overall Timeframe
From beginning to end, the entire King Soopers hiring process takes roughly three to four weeks to complete. Some workers may wrap up all hiring protocols within a week. Drug testing generally follows the in-person interview phase of the hiring process. The grocery store chain may reserve the right to wait until after applicants complete drug screening before making final determinations regarding employment. Background checks may also prove necessary for employment consideration.
King Soopers Order Picker Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
King Soopers Order Picker: Order picker. They would hand you orders, for lack of a better term, and these orders would need to be put on pallets and they would go to specified stores in the region. We would just have a hand truck and be pulling it up and down the aisle, pulling diapers or a case of beans or pickles or hot dogs or whatever it may be. When you finished that one, they’d give you another order to pull. Basically it was order picking, order pulling.
Interviewer: How would you describe the application and interview process?
King Soopers Order Picker: It was an easy procedure. You just fill out the application and then they hand it in and they would call you in for an appointment.
Interviewer: What questions did the interviewer ask during the job interview?
King Soopers Order Picker: They asked basically what kind of work you’ve done before, your general health because it was, kind of, a lifting and pulling environment where you’d be actually picking items up off of shelves, sometimes heavy, sometimes not. You would then go through a physical to make sure that you are capable of doing that. There was a math aptitude test just so you know you’re able to pull the right quantities from the shelves and do it efficiently and so that was pretty much the interview process.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
King Soopers Order Picker: Well, always be pleasant and look directly into the eyes of your interviewer, because … particularly when you’re giving answers. You want to stare right into their eyes and get that point across. I think that’s a real important interview technique whatever you’re doing.
