Kirkland’s Home Interview Questions & Tips

Low-stress Interview

Entry-level store jobs with Kirkland's, like team member and sales associate positions, usually require applicants to participate in one interview before hire. In most cases, interviewees undergo casual, low-stress initial meetings.

Questions to Study

Questioning in the interview tends to cover previous work experience, availability, customer service skills, and ability to carry out job duties. Some basic questions candidates face include: "Why do you want to work at Kirkland's?" and "Tell me about yourself." Applicants also face more involved lines of questioning, such as: "What do you do if you see a co-worker stealing?" and "How would you resolve a tough situation with a customer?" Interviewers may ask applicants to pick an item from the sales floor and attempt to sell the product to hiring personnel.

Hiring Process For Managers

Applicants vying for Kirkland's managerial careers go through several interviews. A formal yet relaxed evaluation method, the management interview process usually consists of one-on-one interviews with store managers, district managers, and human resources specialists. Most interviews last between 20 and 30 minutes. In some cases, managerial candidates may need to interview over the phone. Hiring personnel usually probe for supervisory skills, knowledge of store operations, and goal achievement.

How to Stand Out in the Interview

The company looks for applicants who work efficiently and complete tasks in a timely manner. Candidates with proven abilities to solve problems and work in teams often fare well in the process. Additionally, job hopefuls should possess friendly, attentive attitudes. Answers to interview questions should remain brief and to the point. Whenever possible, applicants should express interest in the job and appreciation for the Kirkland's brand.

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