Kohl’s Cashier

Kohl’s Cashier Job Description & Interview

Job Description and Duties
A Kohl’s cashier is usually the first and last person customers interact with during the shopping experience. Primarily, cashiers with Kohl’s perform cash transactions for customer purchases. Other cashier duties may include handling returns, returning merchandise to racks or shelves, and trying to sell Kohl’s credit line to customers. In order to work more effectively, many Kohl’s cashiers must perform duties for other positions throughout the store, such as stocking and sales. In order to decide the right candidate, Kohl’s looks for applicants with a friendly personality, professional courtesy, and the ability to treat customers and coworkers with respect.

Salary and Compensation
With over 1,000 department stores across the country, Kohl’s knows how to take care of employees. Job benefits available to Kohl’s cashiers and pay rates greatly depend on factors, like experience and employment status. Kohl’s cashiers typically earn starting hourly pay just above minimum wage. The average Kohl’s cashier makes about $10.00 per hour. Part-time store associates may enjoy flexible scheduling, time off, and substantial employee discounts. Full-time workers employed for a certain amount of time may access a comprehensive insurance plan, which includes health, vision, and dental coverage. Other work benefits available from Kohl’s include paid vacation time and a 401(k) retirement plan.

Kohl’s Cashier Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Kohl’s Cashier: My job title with Kohl’s is I’m a POS associate, basically like a cashier.

Interviewer: What was the work environment like?
Kohl’s Cashier: The work environment is very upbeat and friendly and very motivating.

Interviewer: What was your favorite part about working there?
Kohl’s Cashier: My favorite part about working at Kohl’s is the people that work there. They’re very friendly, and it’s like we’re all a team.

Interviewer: Please describe a typical day as an employee.
Kohl’s Cashier: I start off on the register, solicit credit, help fold clothes, and make the store neat and clean.

Interviewer: How would you describe the application and interview process?
Kohl’s Cashier: I applied online, and it was a group interview.

Interviewer: What questions did the interviewer ask during the job interview?
Kohl’s Cashier: They asked me what my weaknesses were, how would you provide good customer service, and what were some of my strengths.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Kohl’s Cashier: I would tell them to be a people person, be self-motivating, and be able to like people – be a people person.

Kohl’s Cashier Interview Video 2

Video Transcript

Interviewer: Please describe your job title and primary duties.
Kohl’s Cashier: I was a cashier, and pretty much I did customer service, had to ring people out, answer phones, do returns, stand behind a register.

Interviewer: What was the work environment like?
Kohl’s Cashier: It was pretty slow. All the people I worked with were nice, and the managers were awesome. It was a new store, and it was really small compared to the other ones, so there wasn’t too much business there. But when we were busy, it was kind of fast paced. It was alright.

Interviewer: What was your favorite part about working there?
Kohl’s Cashier: The discount. We get 15% off on top of sale and clearance and coupons, so that was nice.

Interviewer: Please describe a typical day as an employee.
Kohl’s Cashier: Come in, clock in, go to your register, count your drawer, make sure it’s even, just start ringing people out. Then when you’re finished, you didn’t have to count your register to make sure it was even. You just logged off and left. It was pretty simple.

Interviewer: How would you describe the application and interview process?
Kohl’s Cashier: I’d seen that they were hiring online. The store hadn’t actually been finished yet, so they were doing interviews at a Sheraton hotel in Cuyahoga Falls. So, I went there, and it was a big room like this one is – a big group interview – and they just went around the room and asked questions. They called me about two weeks later and told me over the phone that I had the job.

Interviewer: What questions did the interviewer ask during the job interview?
Kohl’s Cashier: The basic stuff, like: “Where have you worked before?”, “What’s your availability like?” Then, they would ask scenario questions, like: “If this happened with a customer, what would you do?” They would ask if you’d ever been awarded or recognized at school or in another job and stuff like that.

Interviewer: What set you apart from the other candidates?
Kohl’s Cashier: I think a big part of it was one of the managers. I worked for her husband at a different store, so she kind of knew who I was. She knew that I was a good worker. I had received a couple of awards with loss prevention and stuff with another store and another job. I think that really hit them at home, or whatever, because at Kohl’s, people like to steal a lot. I think they liked that.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Kohl’s Cashier: Be good at sales. You really have to sell those Kohl’s charges. You have to know what you’re talking about, how to get people to sign up for them. Or else, they don’t like it if you don’t get Kohl’s charges.

Apply Online: Kohl's Application Online

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