Kohl’s Interview Questions & Tips

How to Get a Job at Kohl's

Kohl's, one of the largest department store chains in the United States, regularly provides employment opportunities in various departments. Jobs exist in retail, distribution centers, and customer service. Following submission of the necessary information, hiring managers routinely contact eligible job hopefuls for an interview.

Format of Interviews

Usually administered by a store manager, interview sessions take on several formats, including one-on-one question and answer sessions or group events, with several applicants interviewing at once. Sometimes, an additional interview conducted by a department manager follows initial store encounters. Kohl's job interviews typically operate in open-forum fashion, where applicants may ask questions about working for the company.

Dress Appropriately

Attitude, personality, and presentation go a long way for Kohl's applicants. Since clothing stands as one of the most popular commodities sold by the retail chain, applicants should dress appropriately. A business or corporate-influenced wardrobe may prove the best option for prospects, including slacks, dress skirts, dresses, collared shirts, conservative blouses, neck ties, and even full business suits remain acceptable for any position.

Social Skills

As Kohl's relies on exceptional customer service, new hires must feel comfortable in a heavily social setting where employees interact with hundreds of different personalities every day. Social skills must easily come out during the interview process, along with suitable body language and professional behavior.

Job Offers

With more than 1,500 stores operating in the United States, each Kohl's location may use a different format regarding contact on employment. Most often, Kohl's managers call successful applicants to set up the first day of employment. An accompanying email may be used, as well. Interviewees may call or write the store and ask about hiring status. However, candidates should wait until after the interview and ask if they are allowed to contact Kohl's personnel.

Kohl’s Store Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Kohl’s Employee: I was a bagger for holiday time. I tried to get in as a cashier, but they were just looking for baggers at the time.

Interviewer: What was the work environment like?
Kohl’s Employee: It was really busy, especially for Christmas and Black Friday. People were acting pretty crazy. I had never went through that before. It was my first retail job. I had worked at McDonald’s before, but I had never dealt with people like that.

Interviewer: What was your favorite part about working there?
Kohl’s Employee: Probably the other employees. Getting along with other people, seeing how customers and certain people react to certain things.

Interviewer: How would you describe the application and interview process?
Kohl’s Employee: I didn’t really get an interview. My mom worked there, and they were just looking for baggers, so my mom signed me up. And the boss called me and said, “Your mom told me about you,” and just asked me a few questions about what I had done in the past. I started the next day.

Interviewer: what other advice would you give to a job seeker looking for employment?
Kohl’s Employee: Dress nicely, don’t talk back, and just be mature about it.


  • Brittany says:

    What are department store interviews like for the most part?

  • reese says:

    Whats gonna happen at the interview? Are they just gonna make sure im not gonna steal anything?

  • dominique says:

    what will the interview be like, how should i dress and how old do you have to be to work at khols

  • Valeria says:

    Do they give group interviews or individual?

  • ciera says:

    dress professionally

  • Bryce says:

    How old do you have to be to apply?

  • Flora says:

    How much do a regualar employee get paid per hour?

  • Thomas says:

    Try minimum wage! This is a retail job, if you speak English and can smile they’ll give you the job. and you probably have to be at least 17.

  • Alex says:

    You have to be 14 to apply (says on this website)

  • yi says:

    I was so interested of this job because i now 14 years old turning 15 soon but they didn’t accept my application, so this is just a lied on here that they accepted 14 years old and up but it’s just fake.

  • Sarah says:

    What should i take to my interview at Kohl’s?!?

  • samantha says:

    Well to answer ur questions u will most likely interview in a group setting first… then usually one on one wit a member of executive managment. Then u wait… then a few days later u fill out premployment paperwork… then if ur selected u will start in about a week.

  • Alejandro says:

    How much do they pay?

  • JT says:

    Q: how should i dress and how old do you have to be to work at khols

    A: Dress business casual; no jeans, flip flops, or t shirts. Minimum age to work at Kohls is 16. Some posters have said 14, which is not true.

    Q: How much do a regualar employee get paid per hour?

    A: If hired, you would most likely make minimum wage (which varies by state) for any entry level job at Kohls. Salesfloor, POS, etc.

    Q: Do they give group interviews or individual?

    A: Group interviews. Typically with 6-10 other applicants. Some stores also conduct one on one, so it can vary buy typically it will always be a group.

  • konjo says:

    an you please tell me what kind of questions are they gonna ask???

  • Joy T says:

    When one with no previous work experience is called for in an interview, what is expected on their resume? Volunteer experience?

  • Ashley Turner says:

    How long before I hear something back about an interview?

  • Cindy Marriott says:

    I have worked at Kohl’s before and have enjoyed it very much!

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