Hiring process information for an interview at LongHorn Steakhouse
Restaurant Industry Interviews
Nationwide restaurant chain LongHorn Steakhouse employs many recognizable interview formats when hiring new workers. Inexperienced or first-time job seekers may need to prepare in order to perform well in the one-on-one sessions. Successful interviewees starting a job with the national chain may enjoy an inviting and team-oriented work environment with room to learn and grow within the industry.
During interviews, candidates should prepare to speak with multiple LongHorn Steakhouse officials, such as district managers and personnel from parent company Darden Restaurants. Most entry-level vacancies call for one-on-one question and answer sessions, although locations in need of several new associates usually opt for group interviews, instead. Outside of interview sessions, the restaurants also integrate several training sessions into the hiring process to introduce new employees to the workforce.
What Happens Inside the Interview
Most LongHorn Steakhouse interviews revolve around working in the restaurant industry. Server candidates must answer questions rooted in customer service. Applicants may also share "personal touch", or what they do to give each visitor an excellent dining experience. Employees sometimes perform additional duties, which hiring managers usually discuss during each interview.
How to Stand Out from the Crowd
Candidates must maintain professionalism and tact with customers, so candidates should exude both ideals during the interview process. Applicants should demonstrate excellent social skills, personality traits, and work ethics. Since many applicants typically apply, employment hopefuls must stay in touch with company representatives regarding hiring status, which shows determination.
LongHorn Steakhouse Server Interview Video
Interviewer: Please describe your job title and primary duties.
LongHorn Steakhouse Employee: I am a server and certified trainer. I basically take care of the guests, serve food, basic server duties. I also am a certified trainer, so I train new employees that come into the restaurant. And I used to – before I got married and had a baby – I traveled and opened new restaurants, as well. So, that was fun. I trained the staff at restaurants.
Interviewer: What was the work environment like?
LongHorn Steakhouse Employee: I’ve been there for a long time, and I love the work environment. I get along well with everybody. It’s a very team-oriented environment, which is what I like about the job. Everybody helps everybody out. A great thing about it with being a server, when you go to work, you work and then you leave. So, the next day is a different day. Nothing ever carries on from the day before. If you had a bad day, the next day could be awesome. It doesn’t matter. With training at new restaurants, that was a lot of hard work, because you were training about 30 new employees how to run a business with two weeks. So, it was a little tougher, but it was a good challenge. It’s rewarding to see the final product.
Interviewer: How would you describe the application and interview process?
LongHorn Steakhouse Employee: Well, the application was a little bit easier when I did it. I just went and walked in. This was seven years ago – I walked in, applied, and met with a manager the same day and got hired. With the new restaurant openings, I did have to speak with the director of operations for new restaurants. I spoke with him, and it was a small interview, but he basically wanted to make sure I knew what I was talking about. And they sent me on my way. Now you have to apply online and then hopefully get picked to come in and interview with a manager.
Interviewer: What questions did the interviewer ask during the job interview?
LongHorn Steakhouse Employee: As a server, they wanted server experience, because it’s a very fast-paced environment. We have a very strict structure that we follow, so they want to know that you can hack it, basically. If you don’t have server experience, it’s very unlikely that you’ll get hired as a server at LongHorn. Now with opening new restaurants, they basically only do that within. You can’t get hired in to do that. You have to have experience with the company and serving – or you can be a cook and do it, too. That’s just basically day-to-day operations that you perform your job well and that you enjoy your job, pretty much, because they want people that enjoy their job to train new people.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
LongHorn Steakhouse Employee: I would say definitely having good availability, being able to work weekends and nights. Unfortunately, that’s the busiest time for a restaurant. Also, just working hard. Serving is a very physical job. You’re serving food all day. You’re taking orders. There’s a lot of side work to do. Just not being lazy and working hard – I think that’ll really help you to get a job.