Lowe’s Interview Questions & Tips

How to Get a Job at Lowe's

Company Background

The Lowe's chain of hardware stores have become a staple of the home improvement industry through a combination of high-quality products, superior pricing, accessibility, and the outstanding customer service of more than 160,000 employees.

Interview Process

Large Pool of Applicants
Most stores in the network of 1,700-plus locations use an in-depth interview process to find credible and dependable workers. Jobs available feature seasonal, part-time, and full-time roles. With hundreds of applicants visiting stores and the company website to fill job vacancies, hiring officials have the luxury of selecting only the most qualified candidates.

First Round of Interviews

Lowe's initiates two phases of the company interview. The first stage may be familiar to anyone who has participated in a standard job interview. An official who conducts the session, usually a store manager, asks basic questions about retail work and behavior.

What Questions Do They Ask?

Applicants must answer interview questions regarding proper customer service, employee expectations, and responsibility. Variations of common interview questions include:

• How do define good customer service?
• Name a time you went above and beyond for the company
• Why do you want to work for Lowe's?

These questions will help personnel find individuals that demonstrate accountability, cooperativeness, and exceptional character.

Second Interview

Candidates move on to the next phase once approved from previous testing. The second meeting consists of many legal and administrative tasks.

Background check & drug tests
Applicants may need to submit to legal background checks, complete personality evaluations, conduct physical and drug tests, and go through orientation with the hardware store chain. The second phase of the interview will teach applicants about Lowe's corporate structure, possible benefits, company values, and expectations from employees. Candidates earn conditional employment once past the second phase.

How to Prepare

Job hopefuls should prepare for Lowe's interviews in several ways. Standard confidence-building measures include researching the hardware retailer, reviewing employment materials, and dressing appropriately for the interview. Research of Lowe's does not need to be in-depth. Candidates should at least know the history of the company and products in the department applied for. Reviewing resume information, including work history, education, and references, may help applicants feel more confident.

What to Wear?
A clean physical appearance should include business-appropriate attire and neatly-styled hair.

Lowe’s Sales Associate Video

Video Transcript

Interviewer: Please describe your job title and primary duties.

Lowe’s Employee: I was a sales associate in the lumber department. They have an indoor lumber yard where you can kind of get OSB, sheets of plywood, different decking, things like that. I was a sales associate in the lumber facility, so I was kind of in charge of cutting wood, loading things in the loading deck when people order or contractors order large amounts of lumber. I was primary. I did a lot of manual labor. I was a younger associate, so a lot of the manual labor was left to me, but it was a really great job. I enjoyed it, my duties there.

Interviewer: What was the work environment like?

Lowe’s Employee: The work environment was good. It’s very fast pace. You don’t sit down your whole shift, at least in the lumber department. There’s different things like electrical and seasonal, things like that but, overall, it’s pretty fast-paced. You’re always moving. Shifts go by pretty quick. That’s one thing I really appreciated about it. I don’t know. The work environment is good. I was a lot younger than the average associate there, so it was kind of cool. I don’t know. I learned a lot. There was a lot of knowledgeable people there, so I think that was a really great aspect of the job. Overall, it was a great environment to work in.

Interviewer: What was your favorite part about working there?

Lowe’s Employee: My favorite part would probably just be the social aspect of it. You get to talk to a lot of people. You get to meet a lot of people. Lowe’s is one of the establishments you’re allowed to have… You bring dogs in there. They’re dog-friendly so, a lot of the times, you get to see these animals. You see a lot of different people come through working on different projects, and they want to tell you about it. As an associate, you’re meant to help them build their whatever they’re working on, their swing set, their deck, anything like that. I think that social aspect, kind of collaborating with the customer and helping them get what they’re looking for.

Interviewer: Please describe the application and interview process.

Lowe’s Employee: The application process I was actually referred to by a friend, so I went in. I filled out an application, did an initial meeting with the HR person there. We kind of talked. I knew her previously, so she said to come in for an interview. I came in for an interview, just kind of the generic interview, met with her, met with a couple associates who I’d be working with in the lumberyard. We did a mouth swab drug test, and then I did a training with the other new hires where we kind of went through the store, figured out what our responsibilities are, what things are relevant to us, what things aren’t necessarily our department. The training was great for that as well, just learning your mentor, figuring out what you’re going to be working on.

Interviewer: What questions did the interviewer ask during the job interview?

Lowe’s Employee: A lot of it was based on team-oriented things. Being in the lumberyard, there’s not a lot you can do by yourself. I mean you’re working with big sheets of wood, just different aspects of that, so a lot of it is team oriented. They asked what leadership roles have I taken? Am I a leader? Am I a follower? Where do I see myself fitting in the team kind of as a pro, a pro service associate? That’s what the lumberyard was called. Just things like that. It was a lot team-oriented and leadership-oriented.

Interviewer: How were you notified that you received the job?

Lowe’s Employee: I think it was three days after my initial interview they offered me the position. I accepted the position, obviously. I had to fill out a few different things just kind of like with direct deposit and things like that and then a few… I think was a week after they offered me the position I went and started training. The training is you wear red vests there. Initially, you’re not given a red vest. You earn the red vest just through once you’ve figured out what you’re going to be doing, your capabilities and things like that. It’s just kind of like a tiered process of working your way up to where you’re initially going to be.

Interviewer: What set you apart from other candidates?

Lowe’s Employee: I think just my willingness to grind. Just like I said, it’s a manual labor job. A lot of people don’t like to kind of work those hard hours, but I enjoyed it. I mean I’m young, so I might as well do it while I can. I enjoyed just kind of having that manual labor and kind of going in hours work pretty quick. I think I worked hard the entirety of each of my shifts, and I think it reflected on my work and, obviously, got me the job. I think that was kind of my differentiating factor, just my willingness to grind.

Interviewer: What other advice would you give to a job seeker looking to gain employment?

Lowe’s Employee: I would just say just be willing to work hard because they do treat their employees great. They have good benefits, good management. The training is great. You just have to have a willingness to work because, like I said, it’s not an easy job. There’s a lot of manual labor. Being somewhere like Lowe’s, you talk to a lot of different people, so just building your social aspect of the job, being able to talk to people, but also having that willingness to work and be a team person, being able to work with your other coworkers, and then also just being able to collaborate with the customer to make sure they find exactly what they came there to get.

Lowe’s Receiver Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Lowe’s Employee: I was a receiver and truck unloader at Lowe’s. Trucks would come in, deliver the merchandise. Me and about three other guys would unload all the trucks, put them on pallets, and take all the merchandise out to the sales floor, and sit it at the end of a rack. And then a night team would come in.

Interviewer: What was the work environment like?
Lowe’s Employee: Everybody was really nice. They have a team atmosphere there. That’s the big thing. Everybody works as a team, so if there was something you couldn’t do, you could always ask for help, and nobody would say anything or argue about it. It’s a pretty cohesive environment.

Interviewer: Please describe a typical day as an employee.
Lowe’s Employee: Come in and clock in, have to pull out a conveyor belt before the trucks start to come in. Open up the trucks. Unload everything according to a certain code. There’s a certain spot for everything. Put them up on the pallets, then take a pallet jack, load them out to the sales floor, and usually we got done a little early, so we’d help everybody else out with their little duties they had to do at the end of the day, their little tours.

Interviewer: How would you describe the application and interview process?
Lowe’s Employee: I went in to two interviews. The first one was just basic questions. They asked me why I wanted to be there. The second one I came in, I had to take a drug test. Then once I passed that, they called me back and I came in for my orientation.

Interviewer: What questions did the interviewer ask during the job interview?
Lowe’s Employee: They wanted to know why I wanted to work at Lowe’s, how long I was willing to work there, work ethic. Basically, what I was looking for in Lowe’s. If I wanted a career, just a job, so they try to suit and tailor you to that.

Interviewer: What set you apart from other candidates?
Lowe’s Employee: When I went in, I… well, I was afraid, because I needed a job really bad at the time. I went in and told them I would work really hard and told them that they could depend on me. She must have saw something in me. It worked out pretty good.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Lowe’s Employee: Come in to work with a positive attitude. Get along with everybody. Everybody’s really cool. You really do have to work as a team there. That’d probably be my best advice I could give somebody. Remember the team atmosphere. People look out for each other there.

More Lowe’s Interview Videos:

Related Links:
Lowe's Application
Lowe's Manager
Lowe's Sales Associate
Lowe's Cashier
Lowe's En Espanol