Macy’s Shipping & Receiving Associate

Macy’s Shipping & Receiving Associate Job Description & Interview

Job Description and Duties
Sometimes referred to as stock clerks or backroom associates, Macy’s shipping and receiving associate jobs offer entry-level workers ideal opportunities in the department store industry. Typical job duties include loading and unloading shipments, taking inventory, organizing displays, and stocking shelves. Additional job duties vary by Macy’s store location. Shipping and receiving associates must possess the ability to perform manual labor for long periods of time. The ability to lift heavy objects also proves beneficial during the Macy’s hiring process. Training generally takes place over the course of a couple weeks and includes both verbal and visual instruction.

Salary and Compensation
Most Macy’s shipping and receiving workers start out earning pay just above minimum wage. Salary increases generally occur through experience gained and time spent with the department store chain. Many shipping and receiving associates work long and irregular hours. A typical work week for a part-time shipping and receiving associate consists of three to four six-hour shifts. Macy’s also offers full-time shipping and receiving jobs, which require at least 40 hours of work per week. In addition to competitive pay, Macy’s offers qualified associates numerous job benefits. Eligible workers may receive discounts on Macy’s merchandise, medical coverage, and paid time off. Employment benefits and eligibility requirements vary by location.

Macy’s Shipping and Receiving Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Macy’s Shipping and Receiving Associate: My job duties at Macy’s… basically, I was doing shipping and receiving. When I was doing shipping and receiving, basically I was loading and unloading trucks and taking racks from the floor. Basically, boxes when boxes are laying around, pick them upon and take them back to the back. That’s basically what the job was.

Interviewer: What was the work environment like?
Macy’s Shipping and Receiving Associate: It was a real good work environment. I mean, it’s shipping and receiving, so in wintertime, it is cold. Other than that, it was a pretty good work environment. Just a good atmosphere; a lot less stress. A lot of jobs have stress going in, but there wasn’t any of that.

Interviewer: Please describe a typical day as an employee.
Macy’s Shipping and Receiving Associate: Typically day is basically: a truck comes in, unload it. If an item isn’t at one store, we would go to another one, which was basically a big storage for items that were pushed back or waiting to be put out. We would just go grab them, bring them back. Basically, that was it. Basically filling racks, and that was it. There wasn’t really any heavy lifting or nothing crazy. That’s basically how the day went.

Interviewer: How would you describe the application and interview process?
Macy’s Shipping and Receiving Associate: It was good. They did a background check, which was really nothing to worry about. But, the application and interview process went pretty well. Basically, they wanted you to dress formal for the interview. I figured that was already known. It was a pretty good work process.

Interviewer: What questions did the interviewer ask during the job interview?
Macy’s Shipping and Receiving Associate: Basically, how much could I lift, am I a hard worker, if they needed me to go to another store and work if they were backed up – basically stuff like that. They asked real simple questions. Basically, it was like: when will I be able to work, can I work overtime, and if they needed me to stay, and basically that was it.

Interviewer: Did you earn any benefits or other job perks?
Macy’s Shipping and Receiving Associate: Yes. Working in the store since you were an employee, you get about a 20% discount, I think. They did have dental and medical benefits, so they did offer it. I think after a certain amount of time, you were able to buy into their stock or something like that, buy into their company. So after a certain amount of time, you were able to do that if you wanted to.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Macy’s Shipping and Receiving Associate: Be yourself, smile, and just tell them you’re ready to work hard. That’ll go a long way if you are a hard worker.

Macy’s Dock Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Macy’s Dock Associate: With Macy’s, I was a dock associate. Basically, my job is to come in… I was on call, so whenever they needed me, I would come in to the back and to the docking station. I would pretty much help them unload whatever size trucks they had. Usually, it was only one truck a day. Unload all the boxes. Empty all the boxes. Put them on the racks. Organize them depending on their manufacturer, the designer, and things like that.

At the end of the day, after everything had been organized, we would roll it out as the store is closing. Unless you’re a manager or a dock leader, you don’t really do much more than that. The leaders would open the place and close it, but it’s not too much besides filling them up and the organization.

Interviewer: What was the work environment like?
Macy’s Dock Associate: If you’re working for the docks, it’s pretty… you need to work efficiently, but it’s pretty laidback, so it’s not a very stressful environment.

Interviewer: How would you describe the application and interview process?
Macy’s Dock Associate: For me, it was… I consider myself fortunate because I’ve applied for Macy’s in places I knew of before and it’s online. I applied and I had an interview set for a certain day. I came in that day, and they didn’t have any positions at the time, so I ended up going home. I got a call back later that day for another interview. They just gave me the on-call position. It was a pretty easy interview process, but because scheduling the interview itself revolves on whether or not they see the online application – because no one personally sets you up with an interview, the computer does that for you – it seems like it could be pretty iffy whether or not you actually get a job or get recognized as you apply.

Interviewer: What questions did the interviewer ask during the job interview?
Macy’s Dock Associate: I think they asked very general basic questions, because it was mostly, “What are you good at? Can you multitask?” Things like that. I don’t think they had any questions that required you to know or shine any more. They just wanted to see what kind of person you are and get the feel of who you are.

Apply Online: Macy's Application Online

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