Company Background
Regional Northeastern Ohio grocery store chain Marc's provides courteous guest service to create an exceptional shopping experience. The grocery retailer hires productive, customer-focused workers that provide exceptional customer care. To find the right people, Marc's conducts basic, informal job interviews with potential hires.
Marc's Interviews
The Marc's interview process typically consists of a single one-to-one dialogue with a hiring manager or shift leader. The interview may also include a background check, drug screening, and skills test, depending on the position applied for.
Questions for Study
Some common questions featured during Marc's job interviews include:
- What did you like about your previous job?
- What hours are you available?
- Why do you want to work with Marc's?
- How do you define customer service?
Be Honest and Clear
Applicants should provide direct, truthful answers for all questions. Answers should remain clear and concise so that candidates don't lose Marc's hiring managers.
How to Be Successful
Job hopefuls need to attend Marc's interviews early and dressed in presentable attire. To perform well in the interview, candidates should be prepared to talk about accomplishments. Marc's prefers to hire new employees with teamwork or customer service experience. Grocery store job hunters also want to display problem-solving skills and open work availability. To stand apart from other applicants, job seekers should exhibit great enthusiasm and strong desires to work for the regional supermarket chain. When interviews conclude, job seekers want to thank Marc's interviewers for opportunities.
Marc’s Supervisor Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Marc’s Supervisor: I started off as a cashier. After a month, I moved to customer service, and then also as supervisor. I did basically everything in the front. I ensured customer satisfaction. It’s a lot of problem solving, a lot of customers coming up and you have to help them with whatever they need. It’s also a lot of helping the employees on the front. With cashiers you had to do, there was a lot of small stuff like clean the popcorn, clean the counters, take out the trashes, stuff like that. Yeah, my primary job was always just make sure the front was moving smoothly. If the manager ever needed something they’d give me a call, I’d go back and do it. Yeah. Basically, everything. You had to make sure the store was looking nice as well, but the primary was just keeping the customers happy and work the front. Make sure it’s all going smoothly, no one has any questions.
Interviewer: What was the work environment like?
Marc’s Supervisor: It’s really fast paced, especially customer service, but I would say it’s a very nice workplace. A lot of my coworkers were very friendly. They were all pretty young but they were all super friendly. The managers were all super friendly. Just everyone gets along there and everyone has a role and a duty. You’re never bored or anything.
Interviewer: What was your favorite part about working there?
Marc’s Supervisor: My favorite part, oh gosh. I liked a lot of it. I really liked how everyone was doing something and you always had something to do, and it was constantly changing. I love interacting with the customers because most of the time I can always end up putting a smile on their face at the end of the day and it’s really rewarding. And then I also really liked a lot of my coworkers, they were all really, really nice.
Interviewer: Please describe the application and interview process.
Marc’s Supervisor: With the Avon Marc’s you had to go in person. You had to write it down and then they’ll do one of two things. They’ll either take your application right away and take you straight back for an interview, or if they’re busy that day, they take your application, if they’re interested they’ll call. It really depended on how busy the managers were that day. So with me, I had to get a callback. I waited probably … I think it was only a day or two before I got a call. I went in and he basically asked me really simple things like where do I go to school and why do I think I would be good doing customer service or something. And right after, he told me I got the job, told me to show up the next day with some work pants.
Interviewer: What questions did the interviewer ask during the job interview?
Marc’s Supervisor: Where did I go to school? What kind of education do I have? And then he started a casual conversation asking like, “Do you like your classes? How do you do in your classes?” And stuff like that. Because this was my first job, so I had no prior work experience. And then he asked me about any leadership that I’ve had or any mentoring I’ve had and I mentioned the tutoring and everything that I do. Then, trying to think, Then he asked how would I handle situations, like a customer comes up, and my answer every time was just about follow the store policies but make them happy, which he really appreciated. I’m trying to think what else. It was mostly like a casual conversation for the interview. I think that was just to get inside and see what I’m actually like rather than me telling about a previous work experience.
Interviewer: How were you notified that you received the job?
Marc’s Supervisor: He told me right there that I was hired.
Interviewer: What set you apart from other candidates?
Marc’s Supervisor: I would probably say I did a lot of mentoring in the past. I did a lot of tutoring and I knew how to mentor people. He always told me about how I’m always smiling and I’m always positive, and he said that’s really great for the customer service. So that’s what kind of set me apart from the others.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Marc’s Supervisor: I would say have a really, really good attitude. Let them know that you’re responsible and that whatever responsibilities you have, you get it done. And just keep on smiling because they really like people that smile.
Marc’s Meat Department Associate Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties?
Marc’s Meat Department Associate: My specific title was meat department associate. What I would do is, I have to scale the meat on a scaler because the price was by pounds or whatever. I’d have to scan it or scale it, and then it would give me a little label and I put it on there, and then after I did that I’d take the meat out and put it on the shelf.
Interviewer: What was the work environment like?
Marc’s Meat Department Associate: It’s not the best, because most of the workers there are just for minimum wage and high school. The working conditions aren’t the cleanest, I had to clean blood and guts from the meat, and I didn’t have the proper equipment too so I get sick sometimes. But management’s okay, scheduling’s a bit weird because you’ll tell them when you want off, they’ll say okay and you won’t get it off, and they’ll get mad when you don’t want to work. Overall it’s pretty decent for a first job.
Interviewer: What was your favorite part about working there?
Marc’s Meat Department Associate: Yeah, I got to work alone every night. I’m an independent worker, so I would just sit in the meat cooler all night and just scale the meat and do my own thing.
Interviewer: Please describe the application and interview process.
Marc’s Meat Department Associate: Okay. When I applied they were opening a new store, so they’re having like just a bunch of interviews, whoever wanted one. I went to the place, the building where they were having interviews, they gave me an application to fill out, just my name, address, previous work experience, school, all of the normal stuff, and then I handed it in, and then shortly after they called me into their office and gave me an interview, asked me questions like why do you want to work here? What kind of worker would you describe yourself as? Then I was hired.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Marc’s Meat Department Associate: Don’t get mixed up in talking to people all the time, just do your job, get friendly with the managers because when you do that they’ll give you breaks and stuff, and a lot of perks, and raises too. Don’t treat it like a social environment, just do your job, do it how they tell you, and you’ll have a fine time.
Marc’s Stock Associate Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties?
Marc’s Stock Associate: I was a stock associate, I went in the back stock associate room, and I just basically gather all the things that I need to take on the sales floor like milk, produce. I worked in the laundry. I mean, not laundry, but I worked in the cleaning solution department, non-perishable aisle, and stuff like that. So basically I was a stocker and I did all of that, and I just restocked the different parts of the store. I also did cards too.
Interviewer: What was the work environment like?
Marc’s Stock Associate: It’s a relaxing, laid back job, but when you first work in there, they do expect you to pick up on things fast. You got to be able to move fast because they don’t like when you move slow. When you have so much work to do and there’s only a limited amount of employees there for that particular day, you’ve got to carry the weight. They’re not going to expect you to move fast. I mean, they’re not going to expect you to move slow and get everything done. It’s just like with any job, but they definitely want you to move fast from my experience, especially when you’re new there. You’ve got to pick up on things.
Interviewer: What was your favorite part about working there?
Marc’s Stock Associate: I think just making friends. That was the cool part about it. I kind of see myself growing there too. At first, it was kind of rocky between me and my boss because we didn’t always see eye to eye, but the part about is that he knowed that I tried and I put as much effort as I could in anything that he taught me. So he saw that and that’s how we kind of bonded.
Interviewer: Please describe the application and interview process.
Marc’s Stock Associate: The application was basically, The time around I did it, they didn’t have me do it online. They had me do it in person. So I just did it in person. I filled out an application in the store. I had to really work hard for it, so it wasn’t just the next week, come in and do the interview. I had to keep constantly calling the guy because I was trying to prove that I really wanted that job. So about two weeks later he said, “Can you come in and do the interview?” Then the week after that, he hired me. He didn’t physically say that you were hired, but it was just kind of implied that you’re going to be receiving your first paycheck that day and stuff like that. So I just implied that, “Okay, yeah, I’m hired.”
Interviewer: What set you apart from other candidates?
Marc’s Stock Associate: Just being outspoken about what did I want for myself out of the job. When you tell them that, that shows ambition, like this guy clearly has something going for himself and he’s not just looking just for a paycheck. He’s looking for something like a lifelong learning, skill set.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Marc’s Stock Associate: Just be patient because they don’t always respond how you would think they would. You have to keep calling and you have to… I mean, you don’t have to keep calling, but if you really want the job, you have to keep persisting and letting them know, “Hey, I really, really want this job.” You have to get outside of your comfort zone because you can’t expect them to call you. You have to put in the work and do it. So just keep basically pushing until you get it.
marie woods says:
What are the requirements for the job at Marc’s ?. I really need a job and I always wanted to work either at a grocery store or a clothing store so I thought why not try Marc’s. I can give it a Go !