Marriott Housekeeper Job Description & Interview
Job Description and Duties
What Does a Marriott Housekeeper Do?
A Marriott housekeeper cleans and organizes rooms in a quick and effective manner. Key job duties include replacing room amenities and linens, removing trash, dusting and polish furniture, vacuuming carpets, and cleaning bathrooms. Housekeepers must follow company polices and report maintenance problems, safety hazards, and lost items.
How Much Physical Labor is Involved?
In jobs involving some physical labor, Marriott housekeepers need to possess the ability to stand or walk for extended periods of time. Additionally, housekeepers often need to move, carry, push, and lift up to 25 pounds. In some instances, Marriott housekeepers may need to address guest service needs.
Salary and Compensation
How Much Do They Get Paid?
Pay rates for housekeepers may increase over time. On average, a Marriott housekeeper earns $10.00 to $11.00 per hour. A full-time worker may earn an annual salary package. In addition to base pay, Marriott offers generous work benefits to eligible associates.
Can They Earn Additional Benefits?
Qualified Marriott housekeepers enjoy employment benefits of 401(k) retirement plans, paid time off, and healthcare options. All Marriott employees may take advantage of schedule flexibility, paid training, and discounts on hotel rooms.
Next:
Review the Marriott Application page.
Marriott Housekeeper Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Marriott Housekeeper: Housekeeping. Made the beds up, wipe stuff down, cleaned the bathroom, vacuum, stuff like that.
Interviewer: What was the work environment like?
Marriott Housekeeper: It was real nice, I worked with like maybe five, six people, but it was nice. It was pleasant. Everybody was happy. Everybody worked as a team. That makes it better.
Interviewer: what was your favorite part about working there?
Marriott Housekeeper: Meeting new people because at the Marriott, you know it’s all different kinds of people coming in there. It was football players, Cleveland Browns, so it’s just meeting different people you know.
Interviewer: Please describe the application and interview process.
Marriott Housekeeper: Well I went in there, actually I was referred from someone, so I went in there and filled out the application. My interview, I was interviewed with Heidi at that time. She was the manager and she just asked me a few questions as far as working with people. Basically what was the expectations, what motivated me? Pretty much a few things like that.
Interviewer: After the interviewing and all that, how long did it take them to reach out to you and give you the job and how did they reach out to you?
Marriott Housekeeper: Probably like two days later and I got a phone call.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Marriott Housekeeper: I don’t know. Be on time, prompt. I don’t know. Learning the housekeeping job. Learning, like what does housekeeping require?
Marriott Housekeeper Interview Video
Video Transcript
Interviewer:
Please describe your job title and primary duties.
Marriott Housekeeper:
Okay. I was a housekeeper. My duties were to clean rooms, at least about 20 rooms. It was a full time job. You make the beds, you vacuum the floors, you clean the bathrooms, the tubs and the sinks out. You replace the towels, coffee, things like that. So forth. They also have a laundry department. I’ve also worked in that part. You wash the sheets and the quilts and things like that and that’s basically it housekeeping.
Interviewer:
What was the work environment like?
Marriott Housekeeper:
Well it was clean. It’s clean, it’s a safe environment, friendly people, friendly atmosphere.
Interviewer:
What was your favorite part about working there?
Marriott Housekeeper:
Well, because I was to myself, I could just do my job. So I kind of liked that you’re at your own pace.
Interviewer:
Please describe the application and interview process.
Marriott Housekeeper:
When they interview they do your background check, so forth and they ask you your experience. Have you had experience in housekeeping, because I also worked at… Excuse me. Cleveland Clinic, in the hospitals also doing cleaning. Housekeeping and things like that.
Interviewer:
What questions did the interviewer ask during the job interview?
Marriott Housekeeper:
Do you get along well with others? Questions like, yeah, you have to be on time. Just basically having a good person, a go getter, do your work, get along with others. Just basically do you work kind of.
Interviewer:
How were you notified that you received the job?
Marriott Housekeeper:
They reached me by phone and I would say at least a week to two weeks, no longer than that.
Interviewer:
What other advice would you give to a job seeker looking to gain employment?
Marriott Housekeeper:
Go in with a positive attitude, dress ready for an interview and just calm and relaxing. Just explain your experience on the job and how much interest you want to work at this at that particular job.
Marriott Housekeeper Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Marriott Housekeeper: I was a housekeeper. I would go in the rooms, clean the rooms, strip the rooms, empty the trash, and get ready for the next guest. Also, we would help a lot of the guests out, too, like when we were out in the halls, they would catch us and ask where we could go for different places to eat and shop and entertainment.
Interviewer: What was the work environment like?
Marriott Housekeeper: It was pretty friendly. You met a lot of interesting people and found a lot of interesting things in the room. Also, just laid back. You work by yourself a lot. You didn’t work with a lot of people; you had your own section.
Interviewer: What was your favorite part about working there?
Marriott Housekeeper: Working by myself because I could work at my own pace. I could do my own style and not have to worry about people wanting to do something different or tell me how to do things when I already knew what I was doing.
Interviewer: Please describe a typical day as an employee.
Marriott Housekeeper: Busy. I’d go in, load my cart, and get the sheets I need for the room and other supplies, load up my cart, check my rooms, clean the rooms, and then be out of there as quickly as possible.
Interviewer: Did you experience any promotions or career growth?
Marriott Housekeeper: Actually the day after I started, the whole company got a quarter raise. So my first day at work, I got a raise. Then about a year and a half into it, I got another raise, and that was about it.
Interviewer: How would you describe the application and interview process?
Marriott Housekeeper: I actually went to the hotel and filled out an application, and then I had a face-to-face interview. We sat at a picnic table in the back, and she asked me a couple of questions. She asked if I could pass a drug test and background check, and I was good to go.
Interviewer: What should an applicant wear to the job interview?
Marriott Housekeeper: Not overdressed but not underdressed. But not jeans, like khakis or slacks and just a nice shirt. But nothing too revealing.
Interviewer: What questions did the interviewer ask during the job interview?
Marriott Housekeeper: When I got interviewed, they just asked if I knew how to clean, work fast, and can get along with people.
