Marshalls Interview Questions & Tips

How to Get a Job at Marshalls

A leading retailer of fashionable apparel at discount prices, Marshalls needs to hire passionate, customer-focused individuals to fill store jobs. The interview process serves as an important step in hiring.

Quick Interviews
Normally brief, interviews usually last between 15 and 20 minutes. Typically, applicants sit down in face-to-face interviews with hiring managers and talk about topics such as work history, education, and availability.

For an entry-level job, an applicant usually goes through a single interview with a hiring manager. Conveniently for the applicant, the company keeps the process informal yet professional.

Basic Interview Questions

What kinds of questions do they ask?

At the onset of interviews, applicants need to answer basic questions, like:

Behavioral Questions

To understand how candidates will act on the job, Marshalls also asks a number of behavioral questions, such as:

How to Dress

To excel in the Marshalls interview process, applicants need to come fully prepared and ready to impress hiring staff. Being prepared includes dressing smartly and bringing a resume to the interview. For additional preparation, candidates should research the company and learn about the company values and operations.

Preparation Tactics

Display Fashion Sense
Because Marshalls remains a fashion-focused department store retailer, job hopefuls may also show some fashion sense by including some personal style. Applicants should wear professional attire to the interview.

Display Personable Behavior

During the Marshalls interview, candidates should demonstrate customer service skills and interest in fashion. When answering questions, Marshalls applicants should showcase abilities by referring to relevant past work experiences. Additionally, workers should exhibit personable natures and interpersonal skills by speaking intelligibly and showing confident posture.

Insider Tips

Videos: We talk to former employees about how to get a job at Marshalls.

Marshalls Cashier Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Marshalls Employee: My Job title was the cashier and also storage, where I had to hang up clothes. I don’t know if there’s a better word for that, but I just hung up clothes, and I did mainly checkout. So, I was the checkout girl. After some stuff is piled up, I’ll occasionally take it back. Other than that, all I really did was checkout.

Interviewer: What was your favorite part about working there?
Marshalls Employee: The hours. I had really good hours. Also, I was able to manipulate my own schedule really well to work around my schooling.

Interviewer: Please describe a typical day as an employee.
Marshalls Employee: Come in, clock in. First, I’ll start in the fitting rooms. I’ll take the items, give them a sticker, and they’ll put them on their items. Come back, I’ll have to check them again because at this time, people were stealing a lot. So, just make sure we bring back the correct items, then I’ll send them to the front. Then, I’ll move up to the front after lunch and work the rest of the day.

Interviewer: How would you describe the application and interview process?
Marshalls Employee: The application was okay. The interview process was pretty long. First time, I came in, filled out the application, shook hands with the manager. “I’ll call you.” Five days later, they called back, and then I went ahead for another interview, talked to the assistant manager, came back and talked to the head manager. Then, from there on, he called me five more days later. Then, I came in for initial work.

Interviewer: What questions did the interviewer ask during the job interview?
Marshalls Employee: “Am I a team player?”, my timeliness, my available hours to work, and mainly how I will work with other people in different situations. That was pretty much it.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Marshalls Employee: Marshalls is a pretty good store. I will say connections. I know that’s bad to say, but find somebody who works there because the process, the application, and them getting back to you is not very good. So, if you know somebody there that can really push you forward in that step, saying well, here’s a friend or family member.

More Marshalls Interview Videos:


  • kayla says:

    what do i say about my weaknesses?

  • mlv says:

    what question will they be asking?

  • Olivia says:

    How do I dress for the interview???

  • lucy says:

    What should someone wear?

    What education level (high school or college) is required to work in marshalls?

  • Tia says:

    You should always dress professionally when going on an interview. For the guys a suit and tie and polished shoes. For the women a business suit if it is a blazer with blouse skirt or pants and again polished shoes. Carry a portfolio with extra copies of your resume and references. Please keep your appearance neat and tidy which means combed hair, clean nails, breath. Your weakness is something that you have found a way to overcome and turn it into a strength.


    someone should wear comfortable’s and convenient’s clothes whatever their sex.
    To work in marshalls you must have at least high diploma or equivalent.

  • Erica. says:

    I actually called in today too check the status of my application that I submitted a week ago, & I spoke with the manager. She was very talkative which was good for me. We had a lot in common. She just basically asked me Why I chose Marshalls & about my previous job. Mainly just the basics. I got the job. !! 🙂

  • Robin says:

    Is there some kind of mental test u have to take in order to work for Marshalls?
    I’m asking because some years back, I took this test & failed.. As a result, I was not considered for employment…

  • nie says:

    do we still need to bring resume at interview?

  • Brianna Talley says:

    Hello. I turned in an application about 5 days ago, but I haven’t heard back from the manager. I really would love working at Marshalls to help out my family. Please give me a call. Thank you.

  • Lily says:

    I had an interview today and got the job! You don’t need to dress in a suit lol I wore black jeans and a sweater with boots and the hiring manager (once she hired me) said what you’re wearing is perfect for everyday, that is how we dress here. Also you don’t need a high school diploma to work there as I am still in high school. The interview questions are pretty basic… Describe a time when customer service was bad… What does customer service mean to you…What does team work mean to you…Describe what you would do in a situation if you had a disagreement with someone…etc. I’m sure you get the point lol

  • Alicia says:

    When they ask why do you want to work at Marshall’s, what answer should you give?

  • Elle says:

    Are visible tattoos and piercings an issue for getting the job?

  • tara says:

    i have an interview today, im nervous and scared. im dressed with a blazer and i do not have a resume anybody thats ever been hired at marshalls can yall please give me some words of advice please

  • britney says:

    does marshalls drug test?

  • Ashley says:

    Do they care if you dye your hair or parts of your hair an unnatural color, like blue or teal?

  • Amina says:

    You don’t have to wear a suit and tie. I wore jeans and boots with a nice shirt. But try not to wear blue jeans not really professional. Just be yourself that’s the best you can do. Make sure your hair is nice, you smell good and make sure your breath is on point not stinking lol. I went in for an interview on Wednesday then had an interview with the head boss on Thursday and today she called me back today an I got the job ! ! This job didn’t drug test me yet , I have orientation next week. I didn’t have a resume and I still got hired ! . Like I said just be yourself and don’t be nervous the worst they can say is you didn’t get the job and there are always more places to find a job ! I wish whoever reads this and has an interview the best of luck ! !

Worked Here Before? Tell Us About It!

Your email address will not be published. Required fields are marked *

Please only comment if you have worked for this company before.