McDonalds Crew Member

McDonalds Crew Member Job Description & Interview

Job Description and Duties

What Does a McDonalds Crew Member Do?

McDonalds crew members work in the kitchen preparing food and at the front counter helping customers through the ordering process. Team member job duties include operating a cash register, running the drive-thru, cooking Big Macs and other menu items, cleaning the restaurant, and completing other assigned tasks.

Salary and Compensation

How Much Do They Get Paid?
The average McDonalds crew member earns between $8.00 and $9.00 in hourly wages. Team members who excel in entry-level jobs may receive promotions into restaurant management. Qualified McDonalds crew members earn a number of job benefits. McDonalds employment benefits may include medical coverage, paid vacation time, restaurant discounts, and 401(k) plans.


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McDonalds Crew Member Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
McDonalds Crew Trainer: I was a crew trainer at McDonald’s for a good portion of my time there. I was responsible for working on training the other crew and helping bring on and onboard new members. I also took on more responsibilities, I had a key to the store, which no other crews trainer did. I opened, I closed, I ran the grill area, I was up front. I took on much more responsibility, which led to me receiving much higher pay, but I just did everything that I could to make myself as useful as possible.

Interviewer: What was the work environment like?
McDonalds Crew Trainer: It was fun for younger people, there were a lot of young high schoolers there, and it was fun that I had people to talk to my age. The older managers didn’t seem to think so, they thought we weren’t getting any work done, when in reality we were very productive in getting our work done, they just didn’t like that we were having fun while doing so. Besides that it was a very good atmosphere to work for.

Interviewer: What was your favorite part about working there?
McDonalds Crew Trainer: The people, both customers and people I worked with.

Interviewer: Please describe the application and interview process.
McDonalds Crew Trainer: Yes, so I actually was getting McDonald’s one day and I saw they were applying, they had a table set up with applications and I grabbed one, went home, I filled it out, I ended up turning it in the next day. They never called me, so within a week I called them back and said, “Hey, I turned an application in, do I get an interview, or how does this work?” And they said, “Yes,” they set an interview up with me. I went in for said interview and they offered me the job on the spot, had a two minute interview. I then had orientation the following Friday, and from there on out I was part of the team.

Interviewer: What questions did the interviewer ask during the job interview?
McDonalds Crew Trainer: The man interviewing me asked me where I went to high school, because I was in high school at the time. Then he asked me if I played any sports and we got off topic, talked about football for a little bit and he said we were good, and that was it.

Interviewer: What set you apart from other candidates?
McDonalds Crew Trainer: My ability to do whatever I’m asked to do, and ability to do beyond that. I just don’t stop working, and I always go above and beyond.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
McDonalds Crew Trainer: Make sure you have a lot of availability. They have flexible hours, but to get the job you need to have a lot of open availability because they have a lot of turnover, so they love to see people with open schedules.

McDonalds Crew Member Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
McDonalds Crew Member: I was just a McDonalds employee. I started out at the fry cook position and then I worked my way through the different processes so I went from the fry cook to cooking the burgers on the grill. Then I went to the assembly lien and then I went to the drive-through window and then moved to the register inside the store.

Interviewer: What was the work environment like?
McDonalds Crew Member: The work environment? It was really fast paced. I know that because lots of people like McDonalds so you got to be able to stay on your toes and cook lots of burgers or fry lots of fries. Other than that, it was really positive. The managers, they were older so they were on top of their job. They were responsible. They were always making sure you were staying on top of what you were doing and if you were slacking off, they would encourage you and make sure you were doing what you were supposed to be doing.

Interviewer: How would you describe the application and interview process?
McDonalds Crew Member: I walked in to McDonalds. I introduced myself and said that I was looking for an position. They had me sit down. I filled out an application and then they had a manager come. It was actually like a national, they were hiring for that day so they specifically picked that day to hire people, so it wasn’t just on a random whim where I came in and was trying to get hired. I knew about that they were going to be hiring already. I went in, I dressed business casual so I wore a nice button-up top. I wore some dress pants with dress shoes, and then the manager sat down with me and just asked me general questions about — I was 16 at the time — so how I was doing in high school, what kind of recreation sports I was doing, what did I like to do outside, and then talked to me about the process at McDonalds and what they were looking for. Then essentially I got hired.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
McDonalds Crew Member: I would say just show up on time, be professional, be respectful, listen to what the managers have to say, be willing to open up to new things such as frying, cooking, if you’ve never done anything like that before. It’s a really good place to get some basic experience on what it’s like to work for a corporation and what they expect out of you.

One user comment:

  1. Imani

    The video really helped me get an idea of what to expect in an interview and just a regular day at McDonalds. Thank You.


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