Finding Employment
With a focus on smaller television markets, Mediacom hires from within the local communities of the 22 states in which the company operates. The cable service provider conducts standard but in-depth job interviews to find the most qualified workers. Interested applicants should complete the online employment forms necessary for gaining hiring consideration and securing interviews.
When is the Interview?
Qualified candidates usually schedule job interviews about a week after applying for Mediacom jobs, though some applicants may wait a month or longer to hear back from company hiring representatives.
Arrive Prepared
To ensure success during the Mediacom interview process, perform some prior research on the telecommunications company to learn about services, customer bases, and corporate history.
Mediacom Interview Process
Interviews normally take place onsite and often begin with computer-based assessments testing skills. Upon completion of assessments, applicants typically interview with a panel of two or three hiring managers. Befitting a company dependent on subscribers, Midiacom interviews focus heavily on customer service abilities of prospective employees.
Question Examples
Hiring managers evaluate candidate responses to customary interview questions like, "What is your definition of excellent customer service?" and "Could you share a time when you had to please an unsatisfied customer?" Interviewees may also have to simulate selling a product to demonstrate their ability to promote Mediacom services to the public. Interviewers like to assess the character and personality of applicants as well, with questions such as, "How quickly do you adapt to a new work environment?" and "If your coworker was slacking on the job, what would you do?"
Traditional Time Frame
Entry-level job seekers typically complete the Mediacom interview process after meeting with hiring managers one time in-person, while candidates seeking management positions generally go through a months-long hiring process featuring several interview sessions.
Wear Professional Office Clothes
Applicants should wear professional office attire and arrive at Mediacom interviews before the appointed time to show punctuality and respect for the time of hiring managers.
Wrapping Up
As a company focused on customer satisfaction, Mediacom hires employees committed to providing consistently excellent service. Convey gratitude and find out about subsequent phases in the hiring process at the conclusion of interviews. Background checks may prove necessary for hire completion.
