Hiring process information for an interview at Menchie's
Nationwide frozen yogurt chain Menchie's provides thousands of opportunities across the country through more than 275 locations. Using a fairly standard interview process to onboard workers, the company contacts job seekers shortly after reviewing submitted information. Following the initial contact made by hiring managers, applicants visit locations of choice to participate in job interviews.
Length of Process
Some job hopefuls complete the entire hiring process within a couple of days. Outliers may take up to two weeks to successfully navigate all parts of the hiring process.
Hiring Staff Expectations
Preparation for the interview process should include researching company history, products, and target audiences. Ideal workers possess exceptional customer service skills and brand awareness. The ice cream shop company generally hires younger workers to fill entry-level jobs. College and high school students represent the average employee. Applicants able to demonstrate a genuine desire to work in the ice cream industry and basic knowledge of Menchie's product lines typically gain hiring consideration regardless of background.
Ideal Candidate Traits
Arrive early to each job interview ready to sit with hiring managers for at least 20 minutes. Of desirable personality traits sought after by representatives, positivity, dependability, and efficient work ethics rank as the most wanted.
Menchie's interview questions reflect the need for friendly, efficient, and adaptable associates with inquiries like:
- When was the last time you made someone smile?
- Why do you think you're a good fit to work at Menchie's?
- Do you regularly exceed expectations?
- Do you typically get along well with others?
Maintain Open Availability
During Menchie's job interviews, applicants with the ability to work nights and weekends may receive special consideration from hiring managers, as well.
Highlight previous customer service experiences to also make lasting impressions at Menchie's interviews. Exude a friendly and confident demeanor throughout the hiring process and express gratitude for the opportunity. Follow up with an email or phone call a few days later to increase chances of employment with Menchie's.
Menchie’s Team Member Interview Video
Interviewer: Please describe your job title and primary duties.
Menchie’s Team Member: Menchie’s. Menchie’s was very busy. Menchie’s cleaning mostly, picking up yogurt after little kids getting out of school every day. Yeah, cleaning, restocking yogurt because it was self-serve so didn’t do much. The cash register, things like that.
Interviewer: What was the work environment like?
Menchie’s Team Member: The work environment was friendly. Menchie’s is like … They’re all about friendliness so you just have to have the smile on your face, and please the customers, and things like that. It was really cool.
Interviewer: What was your favorite part about working there?
Menchie’s Team Member: My favorite part would be tasting our new flavors, when we’d get a new flavor every month to see what can I tell the customer like, “This is the stuff you need to get.”
Interviewer: How would you describe the application and interview process?
Menchie’s Team Member: The application process was online and then they e-mailed me saying that I had an interview. Then the interview was also … A group interview, as the other one was as well. We sat there and I can’t remember. He quizzed us actually, we did math. We did math problems and stuff like that, so that’s who the interviewing process was. We just did a lot of math problems. It was weird.
Interviewer: What questions did the interviewer ask during the job interview?
Menchie’s Team Member: What he was basically saying … Okay, I remember this one, “If you wanted to be a flavor of yogurt, what kind of flavor would you be?” I know that’s super corny but yeah.
Interviewer: What set you apart from other candidates?
Menchie’s Team Member: When everyone found out that they were hiring, all my friends tried to work there so we all worked there. I don’t know. When I first got there, I got employee of the month when I first got there and I think that … I don’t know. Me, I just always have a smile on my face and my friends don’t, so I think that they didn’t really like it there because it was always friendly and they’re just like ehh. I think that’s kind of how I was different.
Interviewer: How were you notified that you received the job?
Menchie’s Team Member: It was a day between, getting the interview and then the day after getting the interview, a call back to work and schedule and stuff.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Menchie’s Team Member: Menchie’s is a good place to work. Menchie’s is just a really nice environment … Well, the one I worked at. It was a really nice environment and it was around a nice area too.