Mercedes-Benz Dealership Interview Questions & Tips

Hiring process information for an interview at Mercedes Benz

Apply for the Job

Mercedes-Benz hires driven and qualified salespeople, service advisors, and technicians to uphold the standards of quality and customer care luxury car manufacturers remain popular for. Automobile industry job seekers submit resumes and other hiring materials at local dealerships via email or in person. Recruiting staff typically contact candidates quickly to schedule Mercedes-Benz interviews, especially when job vacancies arise.

Before the Interview

Applicants must possess valid driver's licenses and clean driving records to earn serious employment consideration. Become familiar with the ins and outs of the company, research current and past Mercedes-Benz car models, and review employment history prior to the interview process.

How Long is the Hiring Process?

Once the Mercedes-Benz hiring process begins, most applicants spend no more than two weeks completing each step. Applicants often meet with sales, service, and general managers before hiring decisions are made, and job hopefuls should take various measures to prepare for interview sessions.

Making Good Impressions

Business-formal proves appropriate attire for Mercedes-Benz job interviews. All applicants should plan to arrive several minutes early to make a good impression.

Interview Format

Mercedes-Benz dealerships often conduct multiple meetings back-to-back, and job candidates should remain patient and consistent throughout each interview.

Mercedes-Benz Interview Questions

Sales associates may field interview questions and prompts like, "How do you overcome rejection?" or "Choose an object in the room and sell it to me," to assess personality and sales abilities. Mercedes- Benz service advisor candidates typically respond to questions like, "How would you handle an irate customer?" to gauge communication skills.

Technician Jobs

Dealerships typically require potential technicians to have two to three years of auto-mechanic experience. Technician applicants generally field inquiries about the inner-workings of Mercedes-Benz cars, and candidates should respond by drawing upon past knowledge and experience.

Mercedes-Benz Receptionist Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Mercedes-Benz Receptionist: Well, I’m a cashier/receptionist. I literally just take people’s payments and give them their keys essentially. We do paperwork, you know with the invoices, kind of like file those and scan them.

Interviewer: What was the work environment like?
Mercedes-Benz Receptionist: Well, I actually work at 2 locations, in different places. One is in Cincinnati and working in the Cincinnati one is more fast-paced. I mean, both environments are still fine, everyone’s friendly and everything it’s just one is more fast-paced than the other one is not as fast paced. Just not as many customer’s come in to that one but still completely friendly environment. Everyone’s really easy going.

Interviewer: What was your favorite part about working there?
Mercedes-Benz Receptionist: The hours. I work like 2-8, well I work 2-8 but it could be 3-8 or 4-8 or 5-8. Like it doesn’t really matter what time I come in. It’s just how much work I have to do, so if I have more work, I’ll come earlier. If I have less work then I can come in later. Like I don’t have like a set, oh you have to be here at 4, you have to be here at 3. That’s really nice, especially being in school, you know anything could like pop up.

Interviewer: Please describe a typical day as an employee.
Mercedes-Benz Receptionist: I guess I’ll come in around whatever time. Usually 2, I’ll typically clock in. What I do at this location is I scan like all of the RO’s and the deals from, you know like sales deals. That’s basically what I do all day. I’ll just, we have like a set RO’s and things like that that need to be scanned and I’ll just scan what’s there. At a certain point in the night when I’m the only one there is when I’ll actually be cashiering. When I’ll check people out and things like that.

Interviewer: How would you describe the application and interview process?
Mercedes-Benz Receptionist: The application was pretty simple. They’ve actually changed it since I’ve been working there but when I first applied it was a simple, “What’s your schedule?” I don’t know, like any literally any other application. It’s very basic and once that was done and they deem that you have the right hours for what they’re looking for, you’ll just take your drug test. If it comes up negative, which is good, then you’ll be on your way. It was fairly simple especially since I’m just being a receptionist. Not like, oh I have certain tech experience or anything like that, so no.

Interviewer: What questions did the interviewer ask during the job interview?
Mercedes-Benz Receptionist: I mean honestly it was like, literally the most basic thing I think I’ve ever taken in my life. It was surprising because you would think working at Mercedes would be this long, incredibly detailed like application. It was like, “Oh, so what are you hours? What are you looking for? What pay do you want?” I think I might’ve gotten asked, “Why do I want to work at Mercedes?” But like, that’s a question that everyone asks, “Why do you wan to work at Kroger? why do you want to work at you know anywhere?” So very basic.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Mercedes-Benz Receptionist: Like I said, the dealership that I currently work at is more fast-paced and there is more customers. There a lot of more, how do I put it? Some people who are just not completely satisfied. You have to be ready to like you know, not just go off on someone who goes off on you, essentially. Which is I mean it’s people who are like you know, “Do I really have to pay $2,000?” And i’m like, “Yes, you got a full tire rotation in 4 tires. Yes you do. It’s expensive.” Just anything, you know, you just got to be easy going.

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One thought on “Mercedes-Benz Dealership Interview Questions & Tips

  1. Nagaraj

    I would like to know sample questions regarding VC++ MFC?
    It will be helpful if anyone can mail me regarding the same as soon as possible.
    Thank you.

    Reply

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