The MGM Grand Las Vegas stands as the largest resort complex in the United States. The range of operations draws in millions of visitors every year and requires the resort to hire entry-level help in customer service, hospitality, foodservice, and managerial capacities.
Facts About Working at MGM Grand
Minimum Age to Work at MGM Grand: 21 years old (How old do you have to be to work at MGM Grand Las Vegas?)
MGM Grand Hours of Operation: Open 24 hours a day, 7 days a week
Available Positions at MGM Grand: Front Services Attendant, Concierge, Dancer, Table Game Dealer, Door Host, Front Desk Agent, Massage Therapist, Pool Attendant, Beverage Manager, Housekeeper, Baker, Bartender, Busperson, Cocktail Server, Convention Porter, Cook, Customer Relations Representative, Dispatcher-Convention/Banquets, Food Server, Front Desk Clerk, General Manager, Group Reservations Specialist, Guest Room Attendant, Lead Special Events Representative, Luxury Sales Specialist, Maintenance Technician, Model/Bartender, Order Taker-Room Service, Pantry Worker, PIT Clerk, Slots Guest Services Representative, Sommelier, Wardrobe Attendant, Counter Attendant/Barista, Food Runner/Busser, Employee Relations Specialist, Butler
MGM Grand Las Vegas Job Opportunities
Employment options at MGM Grand Las Vegas present job hunters of any skill level viable opportunities for work. Students and first-time workers alike may readily find jobs given personable and diligent attitudes. Corporate work at affiliated resorts and casinos exists in the Las Vegas area and may suit ambitious, career-oriented individuals. Employees in all departments must give special attention to exceptional guest care. While previous employment in relevant fields may earn job candidates preference, many positions remain available to inexperienced workers.
Workers come from a wide range of backgrounds and bring diverse perspectives and abilities to the company. Associates should practice family values in order to create lasting relationships with customers and coworkers. Management maintains open-door policies in order to cultivate favorable work environments. To advance associate careers, the resort instills necessary attention to detail and professionalism. New-hire and tenured employees alike enjoy ongoing training and development as well as receive access to exceptional employment benefits packages.
MGM Grand Las Vegas Employment and Salary Information
Most MGM Grand Las Vegas jobs require interaction with customers. Workers must exhibit sociable personalities and willingness to assist guests whenever requested. Applicants 21 and older need high school diplomas or equivalents in order to receive consideration for the following positions:
Guest Relations Representative
- The guest relations department processes all reservations and requests from guests, including spa, golf, restaurant, and travel reservations.
- Representatives maintain knowledge of MGM Grand Las Vegas offerings as well as the offerings of nearby attractions.
- Relations employees register, escort, and orient guests with services and facilities.
- Other duties include coordinating arrival accommodations and activities as well as providing tours and itineraries.
- Guest relations representatives earn $12.00 to $16.00 per hour before tips.
Front Desk Clerk
- Front desk employees assist customers with hotel accommodations.
- Clerks sell and assign rooms in addition to registering guests and processing payments.
- Welcome staffs issue keys to rooms and coordinate with housekeeping personnel.
- Front desk workers ensure accounts remain balanced between the beginning and end of each shift.
- Additionally, front desk employees resolve guest complaints and notify managers and security of unusual events and missing items.
- Clerks also respond to guest inquiries and earn hourly wages averaging between $18.00 and $19.00.
- Visitors arriving at the main entrance receive warm greetings from courteous staff.
- Valets offer to park cars for customers and provide alternatives to individuals wishing to self-park.
- Personnel assist with luggage and wheelchairs as well as give directory information to all incoming casino-goers.
- Valets inspect vehicles for overall conditions and note any dents, missing parts, or alleged thefts to supervisors and/or hotel security for further investigation.
- In addition, general knowledge of local events, attractions, and restaurants allows valets to give helpful information to guests.
- Parking personnel make $5.00 to $11.00 an hour, although quick and friendly service may garner significant tips.
Tips For Applying
MGM Grand Las Vegas thoroughly researches candidates. In addition to performing background checks, the resort contacts personal and professional references listed on resumes and hiring forms. Applicants should also note customer service experiences and volunteer activity on job application forms and show the ability to work varied schedules. Signifying open availability may increase chances of consideration for preferred jobs.
The period of time between submission of applications and hiring managers reaching out to candidates to schedule interviews normally lasts around three weeks. However, due to extensive research of applicants, contact may take longer. To check on applications, individuals may call, email, or visit targeted locations. Candidates should dress professionally during initial and subsequent interviews.
Benefits of Working for MGM Grand Las Vegas
Work benefit packages largely include:
- Paid vacation
- Healthcare coverage, and
- 401(k) retirement plans.
In addition to decent pay, employees also enjoy job benefits such as free meals during shifts, paid breaks, and tuition reimbursement. Other employment benefits include on-site amenities like health centers and daycares.
More Information on MGM Grand Las Vegas
MGM Resorts Foundation raised $4.7 million in 2014 for nonprofit organizations in Nevada, Michigan, and Mississippi. The foundation facilitates employee-designated donations to nonprofits selected by a company grants council, which covers the administrative costs of raising and disbursing funds and allows every dollar donated by associates to go directly to charity. Nearly 46 percent of the approximate 62,000 workers contributed through payroll donations and foundation-hosted fundraising events.