Michaels Interview Questions & Tips

How to Get a Job at Michaels

The largest retailer of arts and crafts supplies in the U.S., Michaels is always on the lookout for bright talent to join the team. Areas of employment at include customer service, management, distribution, Artistree, and corporate operations. The hiring process usually varies by department, though consistently looks for creative, highly knowledgeable new employees to join the team. After submitting hiring materials, applicants usually receive invitations for interviews about a week later.

Basic Interview Summary

Most entry-level workers, such as cashiers and replenishment associates, participate in a single face-to-face job interview during the Michaels hiring process. The interview generally consists of a question-and-answer session with a hiring manager.

Questions Asked in Interviews

Typical interview questions ask workers about previous retail experience, job skills, and availability. Some basic questions applicants often face include: "What is your experience with crafting?" and "Why should I hire you today?" Michaels managers also look for how applicants handled situations at former workplaces. Candidates may also respond to inquiries like:

• Describe a time when you had to multitask
• Name a time when you had to work against great difficulties in order to complete a task
• Tell me about a time when you had to break the rules to accomplish a goal.

Personality Tests

Following some interview sessions, applicants may need to submit to personality tests.

Formal Dress

At a Michaels job interview, an applicant should dress formally yet comfortably. Men should wear dress pants, button-up shirts, and dress shoes. Women should wear professional-looking blouses with dress pants or skirts and nice shoes.

Be Aware of Personal Behavior

Applicants should remain relaxed throughout the interview process with the department store chain. Michaels tends to hire applicants with positive, laidback attitudes. Applicants should show personality by being well-spoken, confident, and personable. Proper eye contact and posture display professionalism during the interview.

Michaels Custom Framer Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Michaels Employee: I was the custom framer, and I basically would measure customers’ prints or pictures and archive them.

Interviewer: Please describe a typical day as an employee.
Michaels Employee: Start the day by helping out customers if they didn’t need help with pictures, and I would help sell frames. Whenever they brought in like canvas or ordered a shadow box, I would help them measure it and pick out the wood frame and the glass that went over it and the tapes and everything.

Interviewer: How would you describe the application and interview process?
Michaels Employee: It was pretty basic. I just interviewed with the manager and she called me back right away.

Interviewer: What questions did the interviewer ask during the job interview?
Michaels Employee: If I had ever worked with art supplies, and being a creative person, I told them I did.

Interviewer: What set you apart from other candidates?
Michaels Employee: Probably because I have been a photographer all my life. I have done custom framing myself.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Michaels Employee: Brush up on your art supplies knowledge and all the frames – if they’re wood frames and tempered glass – and archival tape, and so on

Michaels Sales Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Michaels Sales Associate: Initially, I was hired as a cashier, however, after the seasonal period, around Christmastime, we had an abundance of cashiers so I was moved to the floor. I kind of became a salesperson, directing people to items they needed and helping them find stuff.

Interviewer: What was the work environment like?
Michaels Sales Associate: I really enjoyed working where I did. I don’t know how it is for other branches, however, the branch I worked at the managers were really supportive, helpful. I was playing soccer at the time and going to school, I was a high school student, so they definitely worked with me to make sure that the hours I was working were good for me. They were really flexible. If something came up, they were definitely there to help me. My co-workers were nice people as well, so I enjoyed it.

Interviewer: How would you describe the application and interview process?
Michaels Sales Associate: I was referred by a friend. I had a friend who worked at Michael’s so they told me to go online and see if there was any positions available. I went online, went to their website. The application took me about 30 minutes. After that I was called about a week later by the manager and had an interview. That lasted about 20, 30 minutes and I was hired on the spot.

Interviewer: What set you apart from other candidates?
Michaels Sales Associate: I would like to say I have really good work ethic, and I’d like to say I’m usually someone, being a cashier or whatever, I think you have to be someone who can deal with other people and things and kind of be a relatable person. I would like to say I’m good with people as well as I have good work ethic.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Michaels Sales Associate: I would like to say I have really good work ethic and I’d like to say I’m usually someone, being a cashier or whatever, I think you have to be someone who can deal with other people and things and kind of be a relatable person. I would like to say I’m good with people as well as I have good work ethic.

Related Links:
Michaels Application
Michaels Cashier