Home improvement retailer Orchard Supply Hardware operates primarily on the West Coast. With over 5,000 employees and a consistent rate of expansion, the company looks to onboard new employees in various entry-level and career-oriented jobs each day.
Facts About Working at Orchard Supply Hardware
Hiring Age: 18 years old (How old do you have to be to work at Orchard Supply Hardware?)
Available Positions: Cashier, Customer Service Representative, Sales Associate, Receiving Clerk, Pick-Up Clerk, Department Leader, Assistant Store Manager, General Store Manager, Inventory Planning and Allocation Director, Systems Administrator, Marketing Manager, Associate Buyer, Buyer, Finance Manager, Industrial Engineer, Compensation Benefits and Payroll Director, Inbound Logistics Coordinator, Merchandise Planner, Programmer Analyst, Replenishment Analyst, Consultative Sales Associate, Loss Prevention Associate, Loss Prevention Manager, Import Coordinator
Orchard Supply Hardware Employee Interview Videos
Orchard Supply Hardware Job Opportunities
Headquartered in San Jose, CA, the company operates as a separate business unit of parent company Lowe’s. As the company expands and updates stores to reflect modern hardware and home improvement needs, new employees must join already burgeoning staffs. Orchard Supply Hardware regularly hires for various entry-level positions, which generally focus on customer service and other similar functions. Such positions include cashiers, sales associates in various departments, and stock associates. Employees generally need to display genuine interest in hardware and home improvement, strong interpersonal characteristics, and the ability to work well in teams.
The company also hires specialty workers and skilled tradespeople to work in an area called the Workbench. Employees with the ability to offer tool and knife sharpening, door and window rescreening, lock re-keying, and pipe threading as well as conduit, chain, cable, pipe, and rope cutting services often qualify for Workbench jobs, which may require the completion of additional trainings, certifications, or similar programs. Other frequently available roles include store management positions. Entry-level employees may earn promotion to the position of department leader and eventually assistant or store manager roles. Orchard Supply Hardware also considers outside applicants for supervisory roles and positions.
Positions and Salary Information for Orchard Supply Hardware
The hardware and home improvement chain requires new hires to stand at least 18 years of age. Typically, the only other hiring requirement calls for possession of a high school diploma or the equivalent, while managerial positions may demand further experience in similar industries. Managerial careers may also necessitate additional education, such as possessing at least an associate’s degree. The most readily available positions sit listed below:
- Cashiers interact with diverse customer bases on a daily basis in order to build the necessary relationships to encourage repeat visits from discriminating shoppers.
- While providing friendly, efficient, and accurate checkout services, cashiers take various forms of payment and utilize POS systems effectively.
- Candidates must prove capable of working varied shifts, demonstrate the ability to work under pressure in fast-paced settings, and genuinely enjoy interacting with people.
- In addition to providing checkout services, job duties may include responding to customer questions, answering store phones, maintaining clean work areas, and helping shoppers with purchases.
- Cashiers regularly work part-time hours and earn hourly wages between $8.00 and $9.00.
- With frequent opportunities for promotion to department leadership positions, sales associates regularly see pay rates increase up to $15.00 an hour from initial hourly wages of around $10.00.
- A sales associate works in various departments and enthusiastically assists customers in finding, procuring, and purchasing items throughout the store.
- Employees must regularly engage patrons and should possess naturally inquisitive, energetic, and impassioned devotion to helping others.
- Sales associates must also maintain appropriate levels of stock, assist in inventory measures, and understand and participate in loss-prevention exercises.
- A stock associate performs various duties for the home improvement and hardware chain.
- Workers must show the ability to consistently lift up to 50 pounds, work on foot for long periods of time, and utilize ladders efficiently in order to carry and climb simultaneously.
- Employees in stock associate roles must also achieve productivity goals with regularity, ensure proper signage remains in place around the store, confirm the correct placement of merchandise, process returns to the warehouse when necessary, unload deliveries, assist with store inventories, and properly interact with customers when on the sales floor.
- Stock associates work in either part-time or full-time capacities and typically earn between $9.00 and $10.00 an hour.
Tips For Applying
The company website allows potential hires to browse or search current openings with Orchard Supply Hardware. After finding an appropriate position, a candidate may create a profile by uploading a resume and filling out an online application. The application process consists of giving personal information, verifying the ability to work in the U.S., and providing email and password information. Applicants then add employment history, education background, professional references, and availability. Gathering information before filling out online applications may prove beneficial, as candidates may review the content for clarity and accuracy before submission.
Applicants remain encouraged to check with hiring managers in order to confirm application statuses. Checking the online job portal serves as the most effective way to follow up. Candidates must log in using account information supplied during the online application process and click on the View Submitted Applications tab. Applicants may also wish to contact the potential employer directly, either via email, phone, or in person.
Benefits of Working at Orchard Supply Hardware
The company offers workers a variety of additional job benefits beyond competitive pay, opportunities for advancement, and accommodating scheduling. Qualifying personnel gain access to retirement benefits, such as enrollment in company-sponsored 401(k) plans. Moreover, eligible employees receive health insurance coverage as well as dental care and prescription medicine plans. Employees also enjoy:
- Paid time off
- Holiday pay
- Vacation time
- Discounts on merchandise
- Paid training, and
- Casual work environments.
Additional Information about Orchard Supply Hardware
Orchard Supply Hardware customers may earn incentives by joining the appropriately named Club Orchard. Members earn points based on spending, which usually results in the equivalent of one point per every dollar spent. Customers then earn $5.00 rewards for every 250 points earned. Additionally, members enjoy special gifts on birthdays, special pricing on select merchandise, and advance notifications of sales. Membership also comes with access to exclusive sale days, coupons, and other special offers.