O’Reilly Auto Parts Interview Questions & Tips

Hiring process information for an interview at O'Reilly Auto Parts

Structured Interview Process

One of the largest auto parts chains in the United States, O'Reilly Auto Parts hires knowledgeable, hardworking team members to fill roles in its stores, distribution centers, and corporate offices. The auto part retailer conducts structured interview processes for each department. The auto shop most often conducts hiring for store jobs, which include manager, driver, machine shop associate, parts specialist, counter sales associate, and cashier positions. Most store jobs require applicants to go through one or two rounds of onsite interviews.

Possible Questions

The interview generally begins with interviewers asking several questions to test automotive knowledge. Next, interviewers inquire about past work experience and relevant job skills. Basic interview questions applicants may need to answer include like:

  • "Why should we add you to the team?"
  • "What do you do enjoy doing in your free time?"
Depending on the desired position, applicants may need to demonstrate abilities to perform. Parts specialist candidates, for example, are often asked to detail the steps and parts needed to complete a break job. Other technical questions applicants may need to answer include:
  • "What does ABS stand for?"
  • "What is a half shaft?"

Quick Interviews

A speedy session, the job interview generally lasts between 15 and 30 minutes. Hiring manager typically follow standardized processes for screening applicants and rarely ask additional questions outside of the required queries. Following question and answers, O'Reilly Auto Parts may ask applicants to take brief written assessments. Applicants for parts specialist jobs often take detail-orientation tests that ask candidates to find differences in part numbers.

How to Leave a Good Impression

Applicants should show up to interviews in business casual attire. During the interview, candidates should display positive, goal-focused attitudes. Sitting with good posture and holding good eye contact with managers helps convey professionalism. Several days after interviews conclude, applicants may send thank you letters or emails to hiring managers. Applicants usually hear back from hiring management one to three weeks after final interviews. In some cases, applicants receive job offers from O'Reilly Auto Parts directly after interviews.

O’Reilly Auto Parts Specialist Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
O’Reilly Auto Parts Specialist: I was a parts specialist, which is basically just like the person that worked at the counter, tend to the walk-in customers’ needs, so they’d come in and say they needed this part or needed help finding a part on the floor. Then you can look it up, and if you didn’t have it you could order it. Things like that, you were in charge of taking money and keeping the front of the store, as well as stocking. You are in charge of filling up the shelves.

Interviewer: What was the work environment like?
O’Reilly Auto Parts Specialist: It was good. It was laid back, it wasn’t stressful. I mean there were times where it would get stressful, like if there was a big rush comes or something. Overall it was laid back and the people that you worked with was nice and generally the people that came in were laid back. If something went wrong they were understanding most of the time. It wasn’t stressful, it was a pretty laid back environment.

Interviewer: How would you describe the application and interview process?
O’Reilly Auto Parts Specialist: You apply online, they don’t do paper applications, then you apply to whatever store you want to. Then the store managers would go through and if they liked your application, and everything looked good they would call you and set up an in-person interview. Then they would sit there and you just sit in the office and talk with the store manager, or whoever is in charge of running the actual store, and they ask you basic questions, interview questions as well as if you had any experience with cars or things like that. They had a short test, one of the tests they have you take is a test for dyslexia because part numbers are alphanumeric so it’s critical that you, if someone tells you this part number and you mix up a letter and a number it could be completely different. They test you on that and then you can miss 3 out of 50 and it’s still acceptable. After that, at least for me, they took me out back and looked at my personal vehicle. They had me identify whatever parts on it that I could to just see your general knowledge of how well you know yourself around a car. It’s not really required that you know anything about cars but it definitely helps.

Interviewer: What questions did the interviewer ask during the job interview?
O’Reilly Auto Parts Specialist: They just kind of tried to get a general feel for how much you knew about cars I think. Like if you had any experience. If a customer, there is a lot of times where a customer will be like, “I don’t really know what this is but I need it,”, and that’s when knowing a little bit about it really helps. A lot of the stuff they do, besides basic application questions, like your job history, your work ethic and things like that. They really just try and get a feel for how well you know yourself around a car and if somebody has a question that’s not like I need this, how well you are able to fill in the blanks.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
O’Reilly Auto Parts Specialist: It’s a good part time job, I wouldn’t make a career out of it although there are a lot of people who do make careers out of it. And you can do that, there is a lot of room to climb you can become a regional manager or something and they make good money and have good hours. But I wouldn’t really personally want to do that, I wouldn’t want to make a career out of it. But it is a good entry level or part time job, it’s a good job for that.

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7 thoughts on “O’Reilly Auto Parts Interview Questions & Tips

  1. ZMAN

    Very helpful compared to other sites. Seeing that I have a job interview with them tomorrow, this will save me.

    Reply
  2. Jeff

    I just got hired by O’reilly. You are way off. Not one of these interview questions was asked.

    Reply
  3. Chuck

    DO THEY DRUG TEST? I had my one on one and call interview. Whats next?

    Reply
  4. Christen

    I had an interview and he said something about a computer test? What kind of questions would I be asked? I am being hired as a route driver.

    Reply
    1. Henry

      As a driver, you would still need to speak to customers and find out what they need. Route driver is not just about holding onto a greasy steering wheel. In times when your job is slowing down, you would be asked to help the DIY sales persons if there are customers waiting in line. You also get tasked with running a register at times. If a customer remembers they need something else when they come to the register, you don’t send them through the parts line again. You look up what they need and sell it to them. You also have to up sell them something related to the job they are doing.

      Reply
  5. Employee

    I’ve been working at O’Reilly for just over a year in Michigan…

    I’m just going to quickly answer these questions…

    Should I bring anything to the O’Reilly Auto Parts interview?
    No, nothing specific, unless you have some sort of ASE certification or state certification as a mechanic.

    What education level (high school or college) is required for the job?
    High School/GED.

    What other questions do they ask? How should you answer certain questions?
    This varies district to district, I know my district manager asked me to assemble and sway bar end link in the correct fashion, and he also showed me and DPFE sensor and asked me what it was.

    What should I wear, or how should I dress for an interview at O’Reilly Auto Parts?
    Dress nice, but suit and tie are not required.

    How much do they pay? Will they ask about salary expectations, if so what should I say?
    I started at 8.25 and have already gotten a raise to 8.50 (cost of living) Again this varies by district, by your knowledge, part time/ full time, by position. Myself am a Parts guy, working the counter.

    Does O’Reilly Auto Parts drug test?
    As far as I know only for driver positions.

    What about second interviews? When should you expect a call after the interview?
    If the store is only looking for a little help, you should call them, that’s what I had to do, and know the store manager says I’m a great asset to his store and won’t let me move store to one closer to my house. But if the store NEEDS help, they will probably call you back in fairly quickly.

    Reply
  6. bob

    How far back do the key holder / manager background checks go?

    Reply

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