P.F. Chang’s Interview Questions & Tips

How to Get a Job at P.F. Chang's

With more than 200 locations in its network of restaurants, P.F. Chang's uses different job interviews to find dependable employees. The interview process may include multiple one-on-one interviews, group interviews, and skills assessments. Some interviewers may be more casual with hiring practices, while others may be more procedural and official. Regardless of the nature of interviews, proper preparation and practice will help increase hiring chances greatly.

Lengthy Hiring Process

Being a selective brand, P.F. Chang's often spends considerable time hiring new associates. Depending on the number of applicants, the entire hiring process may take around one or two weeks to complete. Applicants must be patient and maintain frequent contact with hiring personnel without seeming pushy or overbearing.

Preparing for the interview

To help prepare for the interview, candidates may benefit from researching the company; specifically, some of the menu items, company goals, and the overall image P.F. Chang's tries to convey to customers. Additionally, reviewing a personal resume or CV will help applicants present themselves better to hiring personnel.

Potential Interview Questions

Work experience and social skills encompass most of the P.F. Chang's interview process, especially for servers and customer service-based positions. Interviewers may ask variations of questions like:

  • "Why do you want to work here?"
  • "How do you deal with difficult customers?"
  • "How do you stay upbeat when you're working?"
Additionally, many administrative questions posed during the interview process ask if an applicant possesses reliable transportation or flexible availability.

How to Make a Good Impression

P.F. Chang's selects most candidates based on employment histories or personal qualities. Applicants should realize that interviews are more of a way to put a personality to the face of an applicant. Individuals must effectively sell themselves to convince interviewers that they are the best candidate for the job. Several ways to make a good impression include dressing properly for the interview and looking presentable, maintaining good body language and eye contact, and speaking with a clear and coherent tone.

P.F. Chang’s Food Runner Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
P.F. Chang’s Employee: I was a food runner, and my job was to get food and take it to the table as soon as it came out.

Interviewer: What was the work environment like?
P.F. Chang’s Employee: It was very fast-paced when we’re having a busy crowd and a lot of people were in, so it was very hurry-hurry. You had to be on your toes a lot, but then there were down times where you could just prep.

Interviewer: How would you describe the application and interview process?
P.F. Chang’s Employee: I filled out an application, and then I went in for an interview, took about maybe two weeks. They just asked me questions, and I answered. And that was pretty much it.

Interviewer: What questions did the interviewer ask during the job interview?
P.F. Chang’s Employee: If I had experience, why I wanted to work there, what were my weaknesses. That was pretty much the kind of questions.

Interviewer: What set you apart from other candidates?
P.F. Chang’s Employee: I was really enthusiastic. I really wanted to work there. I had knowledge about the company before. I’ve been there. I’ve been a customer, so I know what it was like.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
P.F. Chang’s Employee: It’s pretty good. I would say, if they’re applying, to just be patient. I know that sometimes they have a long wait or they call you maybe two weeks after. Just to be patient and to learn just how to be good. Try your best.


  • miriam says:

    Is it alright to wear slacks or should I wear a dress at PFChangs for my interview? I know not to wear jeans, but wasn’t sure what was expected. If anyone knows, please give post a note.

  • smith says:

    A new PF Changs is opening near me, and I can’t seem to find an online application. When I go to the restaurant in person, how should I inquire about job positions? Is it a paper application or do I need a resume? Thank you!

  • stephanie says:

    @ Miriam,
    I used to work for PF Changs, it always seemed that the ppl who got hired came in dressed as professionals. Nice slacks, a blouse, nice belt and shoes.

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