Plato’s Closet Interview Questions & Tips

Group Interviews

Plato's Closet employees cite a quick and uncomplicated interview process. After submitting all of the necessary hiring forms, some applicants receive both interviews and employment offers the next day. Other employees recall the process taking no more than two weeks from start to finish. Depending on the number of applicants, job hopefuls often participate in group interviews. Hiring representatives sometimes interview up to five or ten candidates at a time. Candidates also frequently interview with managers one-on-one at store locations. Most hiring sessions take on call-and-response formats with applicants answering questions about job skills, career goals, customer service, availability, and wages.

What to Wear

Job hopefuls should prepare for the interview process by selecting trendy outfits to wear. Dressing in overly formal attire may not increase chances of hire, as Plato's Closet takes on a more casual atmosphere.

Preparing for the Interview

Applicants may want to gain familiarity with company values before each interview. Drawing from previous experience in the retail clothing industry or customer service in general proves necessary in answering certain types of Plato's Closet interview questions.

Potential Interview Questions

Some common questions posed during Plato's Closet job interviews include:

  • "What does customer service mean to you?"
  • "What is your retail background?"
  • "What is one thing you would like to accomplish in the next two years?"
  • "Can you work nights and weekends?"
Interviews often conclude with salary discussions. Endeavor to answer each interview question with a positive attitude and maintain comfortable eye contact throughout each meeting. Thank Plato's Closet hiring staff for the opportunity and follow-up within a week to inquire hiring status.

Plato’s Closet Sales Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Plato’s Closet Sales Associate: I was a sales associate. I pretty much did everything. I was the cashier. I was the person who helped the rack. I was the person who helps the customers. I was the person that made sure the area was clean. I pretty much did everything.

Interviewer: What was the work environment like?
Plato’s Closet Sales Associate: The work environment was so much fun. It was very relaxed. Everyone was willing to help. My managers were open and are willing to work with me for anything. The employees were awesome too. I really love that job. It was a good job.

Interviewer: How would you describe the application and interview process?
Plato’s Closet Sales Associate: The application and interview process was very simple. I just turned in an initial application and they called me and asked me for an interview. The interview was really relaxed with the owner. Yeah, it was great.

Interviewer: What questions did the interviewer ask during the job interview?
Plato’s Closet Sales Associate: They asked me whether or not I was willing to put my all into the job. I said yes I was ready. They liked that.

Interviewer: What should an applicant wear to the interview?
Plato’s Closet Sales Associate: I would definitely say something that’s stylish. Make sure you’re dressed well because it’s kind of representation of what you’re going to look like on your day to day job. Yeah, just be stylish.

Interviewer: How were you notified that you received the job?
Plato’s Closet Sales Associate: I actually got hired while I was doing my interview. Right afterwards, they said, “Okay, well I would like you to work,” so the same day.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Plato’s Closet Sales Associate: Enjoy it. Make sure you definitely bond with your other employees. Have fun. It’s a great job.


  • jameliah says:

    what questions are they going to ask? what kind of questions will i be asked?

  • random says:

    I recently interviewed at Plato’s Closet and before I went in, I was really nervous and didn’t know what to expect. I came here to try and help me, but no one had posted anything about the interview, so I decided that after my interview I would come back here any post my experience. At the Plato’s Closet I went to, I had to memorize the buy policy word for word. when I got there I found out that the buy policy that I had to memorize was something created by the owner of that specific store so I don’t think anyone else will need to do that. However it wouldn’t hurt to ask about the buy policy of the store. The questions they asked were based from a 2 page “study guide” if you will, paper that they e-mailed me.
    Questions like:
    ~What is the stores primary market ( ages 12-24)
    ~How do they price items they buy (items that they will buy our put into the computer and the computer generates the price. Plato’s sells for about 70% off retail price and they will pay about 1/3 of what they sell it for)
    ~Pay out estimates (basically, items need to be brought into the store and evaluated, they can’t give estimates over the phone)
    ~The sizes they sell (girls tops XS-XL, bottoms 00-15/16 and guys tops XS-2X, bottoms 28-40) ~Things they buy (not just clothes, but accessories like shoes, sneakers, boots, large embellished handbags, jewelry, hats, gloves, scarves and belts)
    ~Estimated time for a buy (usually 10-15 min but may very depending on how many customers are in front of the seller and how much stuff the seller is looking to sell)
    ~Items left overnight (sellers must come back that business day to pick up there cash, otherwise they will get store credit in that amount and the items Plato’s can’t accept are discarded)
    ~Store Hours (may vary depending on store, check your stores website for the hours)
    ~Location (where your specific store is located, like the shopping center, road, and/or other businesses around it)
    ~Forms of payment they take (the one I went to took everything but checks and American Express)
    ~Return Policy (full refund within 7 days as long as you have the tags attached and the receipt, no refunds on accessories)
    ~Greetings (you must greet everyone that comes into the store with a eye contact and a smile and must say something like “Hi, welcome to Plato’s Closet” or “Hi, how are you today?”)
    ~Ringing up sales (every customer must be told the return policy and should be asked if they have sold with us before. if not, explain the process, if so, inform them of 2 items the store currently needs)
    ~Answering the phone (phone must be answered within 2 rings and must greet the customer and ask how you can help them)

    I hope this helps someone and isn’t to specific. As long as you know the basics you should be fine. Good luck to anyone going for the interview, I hope you get the job.

  • Elena says:

    Thank you so much for posting on I’m going to apply there and this is such a help.

  • Jess says:

    Yes! Thanks for this post! It is very helpful.

  • Christian Martinez says:

    Can u work here if your 16? In Platos Closet?

  • Julia Wyatt says:

    So you get a study guide and then answer the questions?

    I’m 16 and go to school, what would my hours be approximately?

  • ram says:

    Does Plato’s Closet drug test during the hiring process?

  • Ki'amber says:

    Platos Closet is the best place on earth! I’ve been going there for at least two years and I feel it’s a great place to find employment. Also I’d love Platos to be my first place of employment.

  • Allysa says:

    I recently had an interview today, with a group, and the process involved absolutely no questions directly to me, in fact it was like a bunch of partner activities, and there was a lot of role playing and tasks to do.

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