Renting large and small units, Public Storage provides storage space for personal property in outdoor and indoor facilities. Individuals following a pursuit of excellence find careers available in entry-level and advanced positions. The company promotes an easily accessible online application process.
Facts About Working at Public Storage
Minimum Age to Work at Public Storage: 18 years old (How old do you have to be to work at Public Storage?)
Public Storage Hours of Operation: Hours vary by location
Available Positions at Public Storage: Part-Time Retail Sales Associate, Full-Time Retail Sales Associate, Customer Service Representative, Instructional Designer, Call Center Customer Service Supervisor, Call Center - Inside Sales Agent, Bench Call Center Sales Supervisor, Construction Project Manager, Facilities Support Coordinator, District Manager, Non-Resident Manager, On-Site Resident Property Manager
Public Storage Job Opportunities
Founders Wayne Hughes and Ken Volk, built the first Public Storage facility in 1972. The business quickly expanded over the years, with more than 2,200 locations operating all across the United States. The need for qualified storage professionals stands greater than ever. Positions range from opportunities in property management and call centers to technology and corporate jobs. Since openings remain varied, applicants find careers suited to goals and abilities. Staff members should utilize expertise to aid in the prosperity of the business. A company built on innovative ideas, workers also uphold values and share ideas to better the group.
Public Storage employees make the difference in corporate success. The storage supplier embraces diversity and hires people with unique prospective and backgrounds. Employees contribute by thinking differently and sharing inventive concepts. Staff members connect with the commonality of approachable, down-to-earth personalities. The company spirit shines through with team comradery, especially with new hires and training processes. Starting employees join in the excitement of learning the storage industry and customer service.
Public Storage Employment and Wages Information
Public Storage operates 363 days a year, which requires employees to work flexible schedules. Positions fill with hardworking candidates eager to please customers. Generally, previous experience impresses recruiters and allows individuals to obtain interviews easily. The interviewees exhibit exceptional communication skills. Most openings request general computer knowledge and some even require advanced software skills. Candidates interested in obtaining employment with the company find openings in the following job titles:
Customer Service Representative
- By understanding customer needs, representatives provide excellent customer service and recommend proper storage.
- Employees assist walk-in customers by explaining terms and conditions of leases, clarifying related fees and insurance, and signing agreements.
- Workers should also consult and sell merchandise needed to store property correctly, such as boxes and tape.
- Property appearances must welcome potential customers and may require cleaning units, sweeping, mopping, wiping windows, and other duties.
- With salary options starting at $9.00 and increasing to $9.50 six months later, associates maintain one year of previous people-oriented experience.
- Desirable job seekers display energetic and outgoing personalities.
- Assistants support high-level management with basic operations.
- Hourly pay starts at $12.00 and increase with prerequisites skills.
- Individuals with previous administrative experience remain strongly encouraged to submit applications.
- Positions demand experience with computers, as individuals may update Outlook calendars, coordinate travel arrangements, track budgets, prepare PowerPoint presentations, and create Microsoft Excel reports.
- Workers portray professionalism and demonstrate high levels of confidentiality.
- Successful candidates also manage time effectively, work with a sense of urgency, and anticipate the needs of executives.
- Occasionally, basic administrative duties, such as copying, filing, and answering the phone, prove necessary.
Call Center Sales Agent
- As the first point of contact for customers, sales agents handle inquires in positive and professional manners.
- Outstanding communication skills typically aid candidates in gaining employment with Public Storage.
- Working in call center environments, which includes evenings, weekends, and holidays, employees explain and sell products and services offered.
- Workers should exceed call quotas set by production managers.
- New associates receive paid training for six weeks with one-on-one instruction from trained professionals.
- During preparation agents make $13.00 an hour; however, pay rates increase to $15.00 an hour upon successful completion of the program.
- Salary packages also increase with call center bonus plans effective the first day of employment.
Tips For Applying
An easy navigation system makes applying for positions simple. The career portal requests applicants enter keywords and locations of interest. Candidates need to register through the system in order to apply for positions. Upon creating application profiles, prospective employees maintain the option of applying for openings at later dates. Other useful features include job carts and the ability to share positions on social media platforms. An icon legend also helps users identify if the position stands as urgent, in the job cart, a work in progress, or complete applications submitted. Job hopefuls may submit applications for entry-level positions in-person, as well. Potential workers demonstrate professionalism and willingness to please the public.
Individuals who submit applications generally receive notifications within one week to come for in-person interviews. Multiple phone and face-to-face interviews may present necessary to gain employment. Applicants should engage actively during interviews and with potential coworkers. By following up on statuses of applications, job seekers show genuine interest in positions and the company. Candidates remain respectful at all times and conclude interviews with thank-you letters or emails within 36 hours.
Benefits of Working for Public Storage
Comprehensive and competitive work benefit packages prepare employees for prosperous futures with financial resources and valuable protection. Group medical insurance plans and prescription drug coverage provide workers with wellness options. Long- and short-term disability and supplemental life insurance also support future security. Eligible staff members enjoy paid time off for vacations, holidays, and sick time. Performance-based incentives and employee referral programs create positive work environments fueled by rewards. Additional job benefits include:
- 401(k) retirement plans
- Employee assistance programs
- Jury and military leave, and
- Dental and vision coverage.
Employee discounts also add to productive work atmospheres and range from education and wireless cell phone plans to rental vehicles and gyms.
More Information on Public Storage
The self-storage company must engage in auctions to recoup losses after customers fall months behind in rent. After several written requests and phone calls, state laws allow businesses to recuperate owed amounts by selling the contents of storage spaces to the highest bidders. Similar to the popular show Storage Wars, Public Storage hosts auctions throughout the year even though the process almost always results in lost money. Auctions remain time-consuming and seldom bring enough money to cover previously owed rent and cost of holding the sale. Winning bidders should return photographs, tax records, and bills to the main office to allow owners the option to pick the property up free of charge. Buyers also receive contact information of owners in order to return certain pieces of property back.