RadioShack Interview Questions & Tips

Straightforward Interview Process

Job seekers looking to obtain employment with RadioShack must complete each step in the hiring process, which includes interviewing with store and district managers. The RadioShack interview process often varies across more than 4,700 North American store locations, though most interviewees meet with hiring managers one-on-one at least twice. Store managers typically conduct initial RadioShack job interviews, with district management often in charge of administering additional interview sessions. Usually simple and relaxed, RadioShack interviews normally range in duration from about 20 or 30 minutes for entry-level job seekers up to an hour and a half for managerial candidates.

Common Interview Questions

Applicants interested in entry-level sales associate positions usually need to demonstrate selling skills during RadioShack job interviews. Hiring managers often pick out RadioShack products or other nearby objects and ask interviewees, “How would you sell this item to a customer?” RadioShack interview questions also probe for previous experience in dealing with upset customers or persuading shoppers to make add-on purchases. Potential employees regularly face situational questions like, “What would you do if a customer asked you to lower the price of an item?” and “How would you respond to a shopper who refused assistance and was ‘just looking’?”, as well.

Manager Interviews

In addition to demonstrating aptitude in selling merchandise, prospective managers commonly field RadioShack interview questions checking for the ability to perform everyday job duties specific to retail management. RadioShack hiring officials typically require managerial interviewees to answer questions like, “What would you do if you were the only manager on-duty during a particularly busy shopping day?” and “When recruiting new employees, how do you know which candidates will be the best?” Aspiring managers also respond to queries probing into past successes and failures on the job and frequently must discuss the steps they took or should have taken to overcome professional shortcomings.

How to Get a Job at RadioShack

Applicants should remain calm and professional during each meeting of the RadioShack hiring process. Relax and take a moment to formulate a thoughtful, complete, and well-organized answer to each RadioShack interview question. Respond to questions confidently by speaking with enthusiasm and maintaining good eye contact with the RadioShack hiring manager at all times. Above all, remain positive and clearly demonstrate enthusiasm to work for RadioShack. The chain of electronics stores typically hires job seekers exhibiting energetic personalities and professional appearances at RadioShack interviews. Minimize piercings, cover tattoos, and dress respectably when interviewing with the electronics retailer.

RadioShack Sales Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
RadioShack Employee: I was just a basic sales associate. If I wasn’t cleaning up, I was basically trying to sell cell phones – that was a big thing. That was actually the biggest thing, because we would get emails about either praising us or reaming us about our horrible or awesome cell phone sales for the week, or the day even. So you needed to help people in electronics, or computer parts, boards and speakers. We even had this parts drawer that was about five feet long and six feet high just full of little tiny parts, capacitors and fuses, and all that stuff people needed – had to know a little bit about that. It wasn’t the most popular section, but after you worked there for a month, even if you’re not too hot on the stuff there, you end up picking it all up.

Interviewer: What was your favorite part about working there?
RadioShack Employee: Commissions. The commission was pretty sweet. You got a commission for every cell phone contract you sold, and you got a commission if you got warranties. Anything sold in the store with a warranty, you got a commission. You got commissions for accessories you sold on cell phones. So, you could work 60 hours in two weeks and sell six cell phones, and accessories on them, and get a $100+ on it.

Interviewer: Please describe a typical day as an employee.
RadioShack Employee: If you weren’t cleaning up, you were putting stuff away. Shipments are oddly frequent there. The biggest thing was you always had to ask people about cell phones. It was the biggest thing. They drilled that into your head. Ask everybody about their cell phone when they come in the door. If they’re leaving, one of the biggest catch things, and it actually worked a lot better than I expected it to, was ask: “What kind of cell phone do you have there?” Sometimes, you see people with it in their straps or in their hands. Ask them: “I’ve seen that phone. It’s kind of old. You might be ready for an upgrade, if you’d like.” That was a catcher, like: “You might get a free phone. Let’s check for an upgrade.” And, you usually went from there.

Interviewer: How would you describe the application and interview process?
RadioShack Employee: Standard. Go in, get the application, write down your availability. If I remember correctly, they do a little survey of your knowledge as far as electronics are concerned. I know they ask that in the actual interview, at least. Then, references, work history.

Interviewer: What questions did the interviewer ask during the job interview?
RadioShack Employee: They asked what you knew about computers. They asked what you knew about cell phones. One of the things I remember from the manager that hired me was asking me to take out my cell phone and sell it to him, like: “Tell me about your cell phone, and tell me how you would sell it.” You had to list off some stuff about it, so hopefully, you knew it has X amount of pixels in the camera and really fast loading speeds, as far as the apps were concerned. It’s an android phone, so it has a bigger marketplace. They wanted your cell phone knowledge, your computer knowledge, electronic parts knowledge, and people skills.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
RadioShack Employee: They’re more professional than they would seem so when you go in there. When you ask for an application, ask for the manager. Make sure you’re kept up. Maybe you have some nicer clothes on that day. For your interview, make sure you’re not wearing jeans but the whole button-up shirt and tie and nice pants deal when you do that. Know your stuff, because they won’t hire you if you don’t include the questions or you can’t sell your own cell phone.

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