First built in Minneapolis, MN, and later made a subsidiary of the Carlson group, Radisson Hotels now enjoys over 400 locations around the world. Applicants interested in entry-level hospitality positions should visit the company website or by turning in paper applications at a hotel location. Professionals with hotel management experience should consider supervisory openings.
Facts About Working at Radisson
Minimum Age to Work at Radisson: 18 years old (How old do you have to be to work at Radisson?)
Radisson Hours of Operation: Open 24 hours a day, 7 days a week
Available Positions at Radisson: Front Desk, Housekeeper, Banquet Server, Laundry Attendant, Assistant Manager, Manager
Radisson Job Opportunities
With a variety of positions available in the hospitality industry, Radisson seeks to fill jobs such as front desk attendants, housekeepers, door attendants, concierge, and other various restaurant roles and maintenance positions. Entry-level worker must only meet general hiring requirements, such as standing at least 18 years of age and in possession of high school diplomas. Previous experience remains beneficial but not specifically required for most entry-level positions. Applicants should exhibit team-oriented attitudes, flexible scheduling options, and excellent customer-service skills.
Career-minded individuals, especially ones with decisive natures, innate leadership skills, and desires to work in the hospitality industry, should seek to join the Radisson management team. The hotel chain offers numerous opportunities as supervisors, as employees newer to the management field may work as department supervisors, such as front desk supervisor, housekeeping supervisor, or food and beverage leader. More experienced supervisory candidates may fill assistant hotel manager and general manager roles with the franchised hotel chain. Unlike most entry-level positions, managers must possess previous experience working in the hospitality industry and typically should possess at least a two-year degree in a related field.
Positions and Salary Information for Radisson
Hotel positions typically remain open throughout the night, seven days a week, including holidays, meaning candidates must assume flexible scheduling options in order to work for the hospitality chain. Workers standing at least 18 years old may find meaningful employment in the following positions:
Housekeeper – Housekeeping employees prepare and change bed linens, bath towels, and other necessary toiletries. Housekeepers must also remove trash, restock supplies used to clean rooms, and report deficiencies or issues in guest rooms and common areas. Other responsibilities include ensuring the cleanliness of hallways, common areas, elevators, and service corridors. These associates should possess extraordinary attention to detail, abilities to multitask, and strong team spirit as well as flexible scheduling, i.e. availability to work nights and weekends, if needed. Housekeepers typically earn minimum hourly wage and may make up to $9.00 an hour with experience.
Door Attendant – Also known as bellpersons, door attendants act as the first and last impressions guests receive upon arrival and departure from hotels. Employees must assist travelers with luggage, hotel amenities, and room information, as necessary. Door attendants may also serve as delivery persons, taking guests messages, packages, flowers, and other items arriving during patron stay. Bellpersons must possess the ability to stand for long periods of time and the capability for lifting and moving repeatedly. Door attendants typically earn minimum wage but maintain the capacity to earn tips, as well.
Front Desk Associate – Front desk associates retain the responsibility for receiving and processing incoming and departing patrons. Additional responsibilities include keeping track of hotel accommodations, handling guest needs accordingly and in timely fashions, and making reservations as necessary. Employees in the position must hold strong attention to detail, excellent verbal, interpersonal, and written skills, and adherence to confidentiality necessities. Front desk associates also must maintain schedule flexibility, with working holidays, nights, and weekends possible obligations. Average hourly compensation rests around $8.00 to $9.00.
Concierge – A concierge acts as a guest service agent in charge of ensuring travelers receive all necessary information pertaining to hotel stays as well as area attractions, restaurants, and travel accommodations to and from the hotel. These crew members must greet guests in warm, friendly, and professional manners at all times. Further responsibilities include serving patrons on a one-to-one basis, working closely with vendors to satisfy guest needs, and continual research to ensure up-to-date knowledge of hotel amenities and nearby offerings. Concierge employees generally earn between $8.00 and $9.00 in hourly wages.
Management – The hotel chain operates with a management structure of department supervisors, assistant hotel managers, and general managers. Department supervisors lead subordinate employees in separate departments, each servicing a different aspect of guest relations. Strong emphasis on customer service prevails, as each manager must stand as representative of the hotel chain, answering guest requests, comments, and complaints. Assistant hotel managers and general managers typically retain responsibility for hiring new staff, assuring proper training takes place to ensure all patron needs continually get met, and various administrative tasks to meet corporate goals. Department supervisors typically earn hourly wages of around $11.00 to $12.00, while assistant hotel managers may make annual salary options around $40,000. Hotel general managers earn salaries of up to $80,000 with regularity, with specific pay usually resting on elements of tenure, hotel location, and any added bonus structure.
Tips for Applying
Applicants typically find little resistance to applying for positions with the hotel chain. The interview process usually takes anywhere from one to two weeks once all hiring materials receive review. Candidates who take the time to accurately fill out application forms with current information, previous work experience, and related education generally hear from hiring managers within a week or two of submission. Inaccurate or incomplete applications may cause candidates to face disqualification from interviewing. Always check over all information to ensure completeness. If applying online, job seekers may create a profile in order to apply for multiple positions at once.
To ensure prompt response from hotel management staff, applicants should ensure all information provided on hiring materials remains accurate and up-to-date. Job seekers should keep in mind hiring managers may necessitate patience during the hiring process depending on multiple factors, including the number of applicants for similar positions, administrative responsibilities, and guest needs. Application follow-ups should take place over the phone or in person and should not interrupt peak check in and check out times. Ask hiring managers what the best time to inquire about hiring decisions and try to limit follow-ups to no more than once a week.
Benefits of Working at Radisson
The hotel chain offers total comprehensive work-life benefits to all employees. Job benefits include health, dental, and vision care, elective life insurance, and both short-term and long-term disability. Other work benefits comprise of flex-spending accounts, tuition reimbursement, and enrollment in company-match 401(k) retirement plans. Additionally, team members may qualify for vacation and holiday plans, paid training, and domestic-partner coverage.
More Information on Radisson
Radisson Hotels offers United States Government employees travelling within the country the per diem rate, with an emphasis on the hotel motto of 100% Guest Satisfaction. Travelers may prefer to reserve rooms online, which the hotel chain offers through easily accessible booking options utilizing the government rate. Guests must present either government identification or military orders on arrival for check-in. The government rate may combine with other applicable discounts, such as patrons using Club Carlson points, which serves as the membership program for the hospitality chain.