Rally’s Interview Questions & Tips

Company Overview

The Rally's fast food restaurant chain operates in almost 30 states across America. Although mostly known for hamburgers and cheeseburgers, Rally's also serves hot dogs, chicken sandwiches, French fries, and milkshakes. The restaurant chain operates in conjunction with sister fast food chain Checkers Drive-In. Rally's locations across the country routinely hire new workers for numerous vacancies. Like most other fast food restaurants, Rally's requires that potential hires complete a job interview before gaining employment.

One-on-One Interviews

Rally's generally conducts the interview process as a single question-and-answer session between the applicant and a restaurant manager. The interview usually lasts between 20 and 30 minutes, largely depending on the position. Questions cover several topics, the most important ones being the ability to provide good customer service and follow directions.

Common Interview Questions

Rally's interview questions often consist of various scenarios where applicants must provide their own resolutions. Interviewers monitor what the candidate says and judge whether the answer fits with Rally's company values. Variations of common questions include:

• "What can you offer to Rally's?"
• "Why did you leave your last job?"
• "How long do you plan to work for Rally's?"

What the Company Looks for in an Employee

To compete with other fast food burger restaurants, Rally's puts a high priority on hiring qualified new employees. General skills potential Rally's associates need to have include:

• cleanliness
• accountability
• punctuality
• confidence
• sociable attitudes

Preparing for the Interview

Effective strategies to use in preparing for the Rally's job interview include reviewing the Rally's menu and a little about the company history. Looking over some of the common interview questions used in the fast food industry may help applicants come up with answers in a more efficient manner. Conveying strong communication skills will arguably be one of the defining characteristics of any Rally's applicant.

Rally’s Cashier Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.

Rally’s Cashier: My job title is the cashier. Simplest, easy job. First time ever being a cashier there and in general.

Interviewer: And what were some of the duties?

Rally’s Cashier: Well since I was a cashier I would have to also be the person that cleans up before the shift is over. So usually I’d just go in there, just go straight to the cashier, do that for the entire time, and then help clean up in the back.

Interviewer: Please describe the application and interview process.

Rally’s Cashier: I went through Indeed.com. I ended up having two interviews, I guess one from the supervising and one from like the actual manager because this is my first job ever. And basically it was really simple. They just asked me questions on how good I am with teamwork, multitasking, and maybe a flexible shift. That’s what they were looking for. That’s about it.

Interviewer: How were you notified that you received the job?

Rally’s Cashier: Three weeks maybe. I’m not sure, but it didn’t take too long. Because I used to work at Cleaning Clinic, which took me almost like a month and a half for them to reach out to me. But it didn’t take that long for them to contact me. I got contacted by email. But they will call you. And they just basically said orientation starts, work your way around the kitchen and stuff. I don’t know what to call it, not the kitchen, but the area you do the preparations at. They just basically did it like that.

Interviewer: What set you apart from other candidates?

Rally’s Cashier: I’m so nice to people and I just have an addiction of smiling. I think that’s what it was. I was smiling talking to them in a friendly matter. So being a cashier you need that. You don’t want to set off the wrong impression on the person on the other side. So having a nice greeting is a key aspect of working there.

Interviewer: What other advice would you give to a job seeker looking to gain employment?

Rally’s Cashier: I would say you would have to have a set schedule. Make sure you know what you’re getting yourself into when it comes to working there, positive attitude always. At any job, I say have a positive attitude. And finally, I would say fast paced. Rallies is a restaurant that has to be open all day, so you got to have a fast pace and that’s about it.

Rally’s Shift Manager Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.

Rally’s Shift Manager: Rally’s, I was a shift manager there also. I came in as a shift manager. The trainer there was, it was cool. It was just different because I worked at KFC. Just only thing different is the food and working fast.

Interviewer: Please describe the application and interview process.

Rally’s Shift Manager: Well the application I did on paper. It’s a little paper. I got a call back the same day actually. I got this a little faster this time. When I got there the training was easy. Just basically the basic things, how to make a burger. And everything is like basically self-taught. Like this is simple. Like put a burger. Boom. And then they had like the little pictures that remind you how the burgers go in order and stuff. It just one thing I didn’t like is just memorizing all the ingredients of all different burgers. That’s the only thing.

Interviewer: What questions did the interviewer ask during the job interview?

Rally’s Shift Manager: They asked you about your past experience, how well you get along with other employees. Customer service skills are key because they will know how you react to, especially like, you know, you’ve got customers that complain or anything. How do you react to that? And that’s some things about some people that don’t have the capability for. So that’s it.

Interviewer: How were you notified that you received the job?

Rally’s Shift Manager: Oh, just less than a week. Call me on the phone. If they can’t call your phone, they hit you an email. Tell you to call them back or leave a voicemail, but then it don’t take that long.

Interviewer: What set you apart from other candidates?

Rally’s Shift Manager: My personality and just, I think my personality stands out and just, I’m always a happy person. Energy off the roof. I hate to see a person sad. I’m the type of person, I just care a lot.

Interviewer: What other advice would you give to a job seeker looking to gain employment?

Rally’s Shift Manager: Just come there, be yourself, have a lot of energy, be eager to work. Don’t come here all like, “Oh, I want to work. Here’s your application.” Come there. You have some energy. Ready to work like just show the employer that you are ready to work.

Rally’s Cashier Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.

Rally’s Cashier: I was a cashier responsible for taking money from customers as they order food, and also taking orders, either in person, or a drive through.

Interviewer: What was the work environment like?

Rally’s Cashier: It was decent. It was not as clean as I would have liked it to be. Kind of dim lighting, but decent to work in. Friendly, and overall decent atmosphere.

Interviewer: What was your favorite part about working there?

Rally’s Cashier: Well, getting experience working with customers, and how cash registers work. And working in a fast-paced environment, taking orders, swiping credit cards and things like that.

Interviewer: Please describe the application and interview process.

Rally’s Cashier: I applied in person. I went in the store, picked up a physical application, and then I filled it out and I turned it in. It wasn’t hard. They just asked for basic stuff; name, email, availability. No pre-assessment, no pre-employee assessment or anything.

Interviewer: What questions did the interviewer ask during the job interview?

Rally’s Cashier: It was a pretty simple interview. Nothing too challenging. When am I available to start? Why did I apply to this position? How could I benefit the company in this position? I can’t think of any challenging questions they asked me. How would I deal with a irate customer? I guess that’s what they asked me. That was the only challenging.

Interviewer: How were you notified that you received the job?

Rally’s Cashier: It took them about a couple of weeks. I didn’t have to call back or anything. They just called me and offered me the job, and I accepted it.

Interviewer: What set you apart from other candidates?

Rally’s Cashier: My previous work experience. I worked at a number of other jobs, prior to Rally’s. A variety, not just cashier. And also, my availability. I was flexible with working.

Interviewer: What other advice would you give to a job seeker looking to gain employment?

Rally’s Cashier: Either apply online, or go in person. Personally, I did it in person, so they may be able to find an application online. But if online doesn’t work, pick up a physical application and turn it in, and then hopefully you are selected.

Rally’s Cook Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.

Rally’s Cook: Cashier and I cook on a grill. And basically I was just cooking sometimes, or cashier, just ringing people up, giving the orders.

Interviewer: What was the work environment like?

Rally’s Cook: I say every Rally’s is different in some way. When I worked I was in Cleveland, working in the Rally’s in Cleveland. So work environment, it was okay. I’m not going to say it was the cleanest but, I mean, we tried our best to keep it clean. And the people there, I’m not going to say everybody, but some people, you know, you can’t work with everybody. You know what I’m saying? But for the most part, it was cool.

Interviewer: What was your favorite part about working there?

Rally’s Cook: I would have to say my manager, or my managers, because they were real understanding with me. My whole time there, I was only there for three months, but my whole time they was understanding. Cool managers made it so I was good, they made it so it was all good, made it so we could all work together. So we was all at the same pace.

Interviewer: Please describe the application and interview process.

Rally’s Cook: All right, so filled out the application. It took me, I would say, about a week and a half to get a phone call back. I had an interview, I actually had two interviews. I went to an interview, spoke to the guy, basically telling him all my history, my background. And he was interested. I had another interview, I would say, about three days later, a Friday.
After that I started working. The next step followed on Monday. For me it was like a smooth process, smooth easy process. Really it didn’t take long at all for them to contact me.

Interviewer: What questions did the interviewer ask during the job interview?

Rally’s Cook: He was asking family stuff, things I was interested in, things I used to do like if I play any sports, high school, did I graduate high school, stuff like that. What else did he ask me? Oh yeah, he asked me did I serve anytime in the military or anything, which I did not.

Interviewer: How were you notified that you received the job?

Rally’s Cook: It took them about three days I said. Yeah, I started that Monday, so about three days. Then they contacted me. The first interview I got contacted through email and then put my phone number down so they was calling me. Second interview I got the job. They called me and I got it. I came in, I watched the videos for the cooks and stuff. So yeah, easy simple process.

Interviewer: What other advice would you give to a job-seeker looking to gain employment?

Rally’s Cook: Go for it. There’s nothing wrong with working fast food, you know what I’m saying? It’s easy steady pay. Who don’t like money? You know what I’m saying? It’s cool just make sure you- I’m not going to say make sure you’re a people-person but make sure you can work with others so everything is smooth. You don’t want to work with people you don’t like, you know what I’m saying? It’s not cool.
So something else I just want to say, just think about it like this, strive for the community and the company. You get what you put in, you know what I’m saying? You put that effort in, just strive and get what you want and get what you need you got to work. Just like networking, you got to do it or you’re not going to get nowhere. Honestly, honestly, so just go for it. I like Rally’s.

Rally’s Crew Member Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Rally’s Crew Member: Crew member. I think that was it, crew member. Job duties… working in fast food, you kind of do a lot of everything, so I had to cook fries, I had to clean. I prepared burgers, cooked meat. There’s a lot of cleaning actually that goes on in fast food.

Interviewer: Please describe a typical day as an employee.
Rally’s Crew Member: A typical day… well, this was a summer job for me, so I was there for most of the day. In the morning, kind of slow. We would open around 10:00 because there’s no breakfast, and it’s open for lunch and dinner. Around 10:00am, the grills and fires are going. We get busy around noon, lunchtime. We get really busy around noon because everyone is on their lunch break. A typical day, like I said, just a little bit of everything. We have different stations, so part of the day, I might be cooking fries, or a different part of the day, I might be grilling meat or assembling sandwiches, or the drink or dessert station. A typical day, I could be at any of the positions for any amount of time basically.

Interviewer: How would you describe the application and interview process?
Rally’s Crew Member: It was also an online application, but it was pretty fast because they needed people, especially in the summertime. You apply online. They call you in for an interview. I had an interview with one of the managers – similar questions as a typical interview. They want to if you have teamwork skills – what do you like working in a fast-paced environment, if you’re able to think on your feet and for yourself. A lot of times, you have to make decisions independently, like someone didn’t get an order of fries, or someone missed a sandwich. You kind of have to go back and tell the grill people, I need this and that, and they just have to make it whether it’s going to the manager or they didn’t get so and so. You kind of be independent. They just want to know if you’re capable of doing those things.

Interviewer: What set you apart from other candidates?
Rally’s Crew Member: Probably being able to think fast on my feet. During the interview process, they ask you a situational type of question, like if this happened, how would you react, or if so and so was going on, what would be your response? It’s kind of like a situation where you just have to… you probably have maybe 10 to 15 seconds to think, and then you have to act. I believe I gave pretty good answers for those, so that’s what set me apart.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Rally’s Crew Member: I would say that you wouldn’t apply unless you have patience, especially working with customers and customer service, because a lot of times, people can get irritable, or if they’re having a bad day, they’re likely to take it out on you as they’re not going to see you again – so to them, you’re just a complete stranger – which surprisingly happens a lot. It requires a lot of patience, being able to think fast and quickly on your feet.

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Rally's Application