With a defined presence domestically and internationally, Renaissance Hotels caters to an upmarket segment of travelers. As a subsidiary brand owned by Marriott International, the hotel consistently onboards new staff in both entry-level and managerial capacities across the contiguous United States.
Facts About Working at Renaissance
Hiring Age: 18 years old (How old do you have to be to work at Renaissance?)
Available Positions: Guest Service Agent, Guest Service Representative, Part-Time Front Desk Associate, Full-Time Front Desk Associate, Food And Beverage Associate, Sales Representative, Housekeeper, Guest Breakfast Attendant, Room Attendant, Front Desk Clerk, Assistant Housekeeping Supervisor, Part-Time Night Auditor, Full-Time Night Auditor, Hotel Maintenance Worker, Laundry Attendant, Van Driver, Hotel Sales Manager, Front Office Clerk, Cook, Breakfast Host/Hostess, Greeter
Renaissance Job Opportunities
Renaissance seeks individuals looking to join the hospitality industry in a variety of roles and functions. Entry-level associates may find work in front-of-house positions, such as front desk agents, valets, and concierge jobs. Others may enjoy work as housekeepers, maintenance workers, and various food-related positions. General requirements remain straightforward, as possessing a high school diploma and standing at 18 years old allow most candidates to apply. Though not necessary for most entry-level positions, experience in customer service or the hospitality industry may elevate career seekers above candidates without previous experience.
Candidates with extensive knowledge and familiarity of the hotel industry regularly qualify for supervisory positions with Renaissance. Managerial positions vary in form, as the hotel chain needs immediate supervisors for subordinate workers as well as assistant and general managers to lead the entire operation. Hiring requirements typically reflect the position needs, as previous experience leading employees, interacting with guests in the hospitality industry, and further education prove necessary to attain supervisor positions. As the hotel chain typically promotes from within, most department leaders typically enjoy long-term growth opportunities with frequency. Depending on the level of management, the hotel chain may require bachelor’s degrees for consideration.
Renaissance Positions and Salary Information
Most entry-level employees enjoy relatively clear-cut paths to employment, as the only requirements needed rest at possession of a high school diploma or equivalent and standing at least 18 years old. Managerial positions may necessitate several more prerequisites, such as advanced schooling and background in the hospitality industry as well as some supervisory experience. The hotel chain frequently hires for the following positions:
- Valets assist guests upon arrival and during departure.
- Duties include opening doors for arriving guests, directing hotel and commercial traffic on property, and ensuring legal parking to maintain efficient traffic flow.
- Valets may also provide hotel information to patrons, including hotel amenities, hours of operation, various services, and local points of interest.
- These associates retain responsibility for keeping parking areas safe, clean, and secure.
- Valets tend to make around minimum wage to start, though may earn more with tips.
- Housekeepers clean hotels according to company standards.
- These crew members must respond in timely fashions to guest and management requests alike and perform duties like replacing dirty linens, restocking toiletries and towels, and removing all trash and room service items.
- Housekeepers also need to vacuum, dust, polish, straighten room items, and clean bathrooms.
- Employees should ensure uniforms and personal appearance remain clean and professional.
- Daily jobs include motions such as standing, lifting, and bending for extended periods.
- Housekeepers typically earn starting hourly pay around minimum wage.
Front Desk Clerk
- Front desk clerks act as hotel ambassadors for guests.
- Clerks provide friendly, attentive, and helpful assistance to arriving and departing travelers, including prompt check-in and check-out procedures, answering guest requests, and handling cash and credit transactions discreetly and timely.
- Employees should show schedule flexibility, as most locations necessitate working varied shifts, including days, nights, overnights, weekends, and holidays.
- Front desk clerks generally earn between $9.00 and $10.00 per hour.
- Hosts and hostesses function as concierges.
- Responsibilities include answering, recording, and processing guest calls, requests, messages, and concerns.
- Other duties consist of gathering and providing information to travelers about hotel amenities, local events, and both restaurant and transportation options.
- Strong interpersonal skills, appropriate etiquette, and desires to help others typically assist applicants desiring hospitality positions.
- Hosts and hostesses earn hourly wages between $8.00 and $9.00, with the possibility of tips, as well.
- Each area of hotel operations, such as housekeeping, food and beverage, and front desk, features one or more managers working under the direction of a general manager.
- Working together, managers work to maximize the profitability of each hotel by projecting sales numbers, creating budgets to reflect labor versus cost, and onboarding new employees.
- Managers also utilize feedback from both guests and team members to identify any areas in need of improvement.
- Other responsibilities include training, scheduling, and evaluating employees.
- Managerial salary options range from $20,000 up to $80,000 a year, depending on multiple factors, not limited to but including tenure, job responsibilities, and hotel location.
Tips for Applying
Applicants may either apply online using the company job portal or fill out paper applications at a physical hotel location. When applying online, career seekers create profiles allowing for job alerts when new positions become available. Fill all hiring information out with complete, concise, and accurate information. Provide the most current and readily accessible contact information, as well. Failure to provide or incorrectly filling out information may result in disqualification from the hiring process.
For job seekers still waiting to hear from hotel hiring personnel, options may include following up on application status via telephone, email, or in person. While most hiring managers typically contact applicants within a week or two, various factors such as an abundance of applicants for similar positions, daily duties, and distractions may all play a role in timely communique. If following up in person, endeavor to wear proper business attire as managers may elect to conduct on-the-spot interviews. Keep contact limited to once a week to avoid possibly putting off hiring managers.
Benefits of Working at Renaissance
Renaissance Hotels offer employees a competitive and comprehensive job benefits package, though specific work benefits may vary depending on location and whether the specific site operates as a franchise. Workers enjoy paid training, uniform reimbursement, and hotel room discounts at most locations. Associates also generally receive pay and advancement opportunities commensurate with the hotel industry, along with the possibility of enrollment in 401 (k) plans. Eligible employees also receive:
- Health coverage
- Life insurance options and paid time off
- Vacation, and
- Holiday pay.
Addtional Information about Renaissance
The hotel chain offers guests easily accessible and navigable website options when booking stays. Additionally, Renaissance also offers travelers options to seek and search out food, drink, shopping, and event options via convenient location searches tied directly to the company site. An option called Renaissance Navigator actually allows guests the ability to interact with local experts in hotel cities and towns, who guide guests to the best amenity experiences possible.