Ruby Tuesday Interview Questions & Tips

Hiring process information for an interview at Ruby Tuesday

Applying for an Interview

Responsible for staffing nearly 800 restaurants nationwide, Ruby Tuesday maintains a workforce of more than 40,000 employees by interviewing and hiring new workers on a consistent basis. Prospective team members and managers must apply for jobs online and await contact from restaurant hiring personnel regarding the scheduling of interviews. Applicants choosing to take initiative and stop by local restaurants in-person between peak lunch and dinner hours often earn the chance to speak with a hiring manager directly. Candidates opting to contact hiring managers by phone a week or two after applying also frequently enjoy increased interview consideration.

One-on-One or Group Interviews

Depending on the position and volume of applicants, job interviews may assume several forms. The most common interview format involves a 1:1 question-and-answer session. Group interviews sometimes prove necessary for filling entry-level Ruby Tuesday jobs, while managerial candidates may encounter a panel of interviewers during the hiring process. Prepare for interviews by asking which format to expect when scheduling the session, going over professional achievements and skills to highlight at the meeting, and researching important aspects of the restaurant chain, such as the menu and company history. Attend the interview on time and dressed up in attire that reflects the level of the position desired.

Questions to Prepare For

Ruby Tuesday interview questions for entry-level applicants mainly center on previous work experiences, necessary job skills, and reasons for seeking employment with the casual-dining restaurant chain. In addition to explaining why they want to work at the restaurant or what they like about the company, interviewees regularly field questions like:

  • "How would you make sure a customer received impeccable service?"
  • "What did you enjoy most about working at other restaurants?"
Interviewers also frequently ask prospective team members to describe how they dealt with a stressful situation or ethical dilemma in the past. Applicants often have to validate their interpersonal and sales skills by pretending to sell an item from the menu, as well. Entry-level job seekers generally only need to go through a single interview to complete the hiring process.

Interviews for Management Positions

Managerial candidates, on the other hand, may have to interview multiple times with different combinations of general managers, district managers, and human resources officials. Hiring personnel typically use the interview process to extensively examine the previous restaurant experience of aspiring managers and the ways in which former jobs prepared applicants for the current career opportunity. Interviewees tend to face relatively broad, open-ended questions like:

  • "How do you ensure a positive guest experience 100% of the time?"
  • "What steps would you take to make sure sales goals are met each month?"
Candidates may also have to answer behavioral interview questions about handling specific restaurant situations and observe a work shift as part of the Ruby Tuesday hiring process for prospective managers.

Ruby Tuesday Prep Cook Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Ruby Tuesday Prep Cook: My job title was prep cook, so I pretty much come in the morning and make all the salads for the salad bar, or I would portion out food for the line cooks to use, weigh it out. That was pretty much it, and just keep it clean.

Interviewer: What was the work environment like?
Ruby Tuesday Prep Cook: I really enjoyed the work environment there because it was in the back of the restaurant. It was kind of like a family and friends atmosphere. Sometimes you hate them, but most of the time you love them. So, I enjoyed it. It was good.

Interviewer: What was your favorite part about working there?
Ruby Tuesday Prep Cook: Getting to know all of these people that were my age. When you get along with these people, you get to know them really well, and it’s very efficient.

Interviewer: How would you describe the application and interview process?
Ruby Tuesday Prep Cook: Traditional. I applied, put in an application, and they called me for an interview with a group of other people, and I think we went through some safety videos and stuff like that. And that’s about it.

Interviewer: What questions did the interviewer ask during the job interview?
Ruby Tuesday Prep Cook: Just traditional questions. What kind of experience you have in the restaurant industry. More specific was the type of work – “Would you be willing to maybe put in extra hours unexpectedly in that type of job?” It might be a little difficult to get time off. They frequently need everyone there.

Interviewer: What set you apart from other candidates?
Ruby Tuesday Prep Cook: I’ve worked in a lot of restaurants. I had a lot of experience, and my references were pretty good. Again, you just have to be outgoing, you have to be confident, and that’s it.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Ruby Tuesday Prep Cook: Come across as really enthusiastic. If you put in an application and don’t hear from them, call them back. Follow up and be proactive, and follow up on it.

More Ruby Tuesday Interview Videos:

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2 thoughts on “Ruby Tuesday Interview Questions & Tips

  1. Dany

    They asked me “what kind of service do you expect from waiters?” & “why would you be a good waiter?”

    Reply
  2. rachael

    i was asked what was my favorite resturant and why.. Also I was asked what i expect in a waitress and customer service

    Reply

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