Background Checks and Face-to-Face Interviews
Located mostly on the American East Coast and in the Midwest, Sheetz gas stations and convenience stores provide numerous employment options for both entry-level job seekers and career-minded individuals. Basic job titles like cashier and store associate typically require candidates to attend only one face-to-face interview before hiring managers grant employment offers. Upper-level applicants usually face a longer hiring process, as potential managers may take skills assessments and interview with multiple recruitment personnel on different occasions. Both upper- and entry-level associates may undergo criminal background investigations and drug screenings before beginning employment with the gasoline retailer.
How to Get a Job at Sheetz
Ideal modes of interview preparation include reviewing employment history, researching basic company information, and rehearsing popular interview questions. Entry-level candidates should choose a business-casual outfit to wear, while applicants vying for management positions ought to secure more professional garb for the job interview. Plan to arrive 10 or 15 minutes before the scheduled interview time, as hiring managers sometimes need a few minutes to finish up current tasks before seeing applicants.
Questions to Expect
Greet the interviewer cordially and take note of his or her name. Common questions asked at entry-level job interviews include:
- "What is your availability?"
- "How would you describe great customer service?"
- "Why do you want to work at a gas station?"
How to Stand Out
Hiring managers may appreciate applicants who communicate flexible schedules, as new associates often start out working nights and weekends. Though experience is not a precursor for obtaining entry-level work with Sheetz, applicants with customer service backgrounds usually perform well during interviews. Candidates who do not possess prior work experience should demonstrate genuine desire to work for the company and motivation to hone necessary job skills. Overall, interviewees who display positive attitudes make good impressions on hiring staff.
Interviews For Management Candidates
Sheetz management candidates commence the interview process with basic math assessments and personality tests. After recruitment staff review test results, management applicants sit with various corporate officials to determine eligibility for the job. Interview questions often prove situational and behavioral in nature, and applicants may respond to prompts like:
- "How would you handle a customer who yells at you?"
- "How would you deal with a situation where an employee reports sexual harassment?"
- "What is your management philosophy?"
We speak with former employees about working for Sheetz:
Sheetz Sales Associate Interview Video
Interviewer: Please describe your job title and primary duties?
Sheetz Sales Associate: My job title was sales person. You handle everything from back of house making food and all the MTO stuff, any of the cleaning duties go to sales people, and then register work is a sales person. Past that, that’s pretty much everything in the store, off hand. Truck is also done by everyone, sales people and shift supervisors, which are like your tier-one managers. It’s all pretty…I don’t know, flowing? I guess, is how I would describe it. It’s compartmentalized between shifts, but within the shift itself, it’s pretty free flow.
Interviewer: What was your favorite part about working there?
Sheetz Sales Associate: Register. I like to interact with people. I like to talk to them. I don’t know. The conversations that you can have in 30 seconds are fun, fleeting, but don’t require a whole lot of thought. You know what I mean?
Interviewer: Please describe the application and interview process.
Sheetz Sales Associate: I applied online. My application got accepted in a week, probably, within a week. One in-person interview with an assistant manager or store manager, depending on who is there at the time. I met with an assistant manager, and then they make the decision if they think you’d be a good fit to do the background and drug test which, if you pass, then you get hired and you have to go through the training segments, which is approximately two weeks.
Interviewer: What questions did the interviewer ask during the job interview?
Sheetz Sales Associate: I remember them asking if it was my first job which, at the time, it wasn’t, but they wanted to know if you had done work before. They wanted to know if you had ever worked in food service, or if you cooked lunch at home. If you had any kind of experience doing that. I remember them asking how I felt about having to show up to a job and what not, and it was very much making sure you’re new employees who don’t have background, are gonna be a decent employee, show up, and not wasting money on training, essentially.
Interviewer: How were you notified that you received the job?
Sheetz Sales Associate: After the interview with the assistant manager, I was hired probably inside two or three days. No, the drug test and everything. After I did that, which was the next day, if I remember correctly. They got back to me within a couple of days and said that I passed and that if I wanted the position it was still available for me, and what not.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Sheetz Sales Associate: Be prepared for a lot of daily tasks. It’s usually what they do. There’s a list that each shift has and it’s just a full 8 by 11 sheet of paper that has different task work on it and you have to get your sheet done every shift.
It can get kind of repetitive, obviously. There’s often enough, depending on what shift you are…You’re the only person doing your task list, especially if you worked thirds or second shift. First shift has more people. So it’s a lot easier and they’re not as hardcore about making sure that shift gets everything done, since there’s usually more food prep going on. There’s more customers coming through.
But past that, I would say just make sure that the repetitiveness won’t get to you, and as long as you can handle that, you can work there for as long as you want without any real issue.