Sheetz Interview Questions & Tips

Background Checks and Face-to-Face Interviews

Located mostly on the American East Coast and in the Midwest, Sheetz gas stations and convenience stores provide numerous employment options for both entry-level job seekers and career-minded individuals. Basic job titles like cashier and store associate typically require candidates to attend only one face-to-face interview before hiring managers grant employment offers. Upper-level applicants usually face a longer hiring process, as potential managers may take skills assessments and interview with multiple recruitment personnel on different occasions. Both upper- and entry-level associates may undergo criminal background investigations and drug screenings before beginning employment with the gasoline retailer.

How to Get a Job at Sheetz

Ideal modes of interview preparation include reviewing employment history, researching basic company information, and rehearsing popular interview questions. Entry-level candidates should choose a business-casual outfit to wear, while applicants vying for management positions ought to secure more professional garb for the job interview. Plan to arrive 10 or 15 minutes before the scheduled interview time, as hiring managers sometimes need a few minutes to finish up current tasks before seeing applicants.

Questions to Expect

Greet the interviewer cordially and take note of his or her name. Common questions asked at entry-level job interviews include:

  • "What is your availability?"
  • "How would you describe great customer service?"
  • "Why do you want to work at a gas station?"

How to Stand Out

Hiring managers may appreciate applicants who communicate flexible schedules, as new associates often start out working nights and weekends. Though experience is not a precursor for obtaining entry-level work with Sheetz, applicants with customer service backgrounds usually perform well during interviews. Candidates who do not possess prior work experience should demonstrate genuine desire to work for the company and motivation to hone necessary job skills. Overall, interviewees who display positive attitudes make good impressions on hiring staff.

Interviews For Management Candidates

Sheetz management candidates commence the interview process with basic math assessments and personality tests. After recruitment staff review test results, management applicants sit with various corporate officials to determine eligibility for the job. Interview questions often prove situational and behavioral in nature, and applicants may respond to prompts like:

  • "How would you handle a customer who yells at you?"
  • "How would you deal with a situation where an employee reports sexual harassment?"
  • "What is your management philosophy?"
Use examples from previous management experience when possible. Additionally, applicants who align responses with company values may impress hiring personnel. Other more personable questions include:
  • "What is your proudest career achievement so far?"
  • "Where do you see yourself in the next five years?"
  • Stay in touch with recruitment staff throughout the process, and express gratitude for the opportunity after each interview session.

    Insider Tips

    We speak with former employees about working for Sheetz:

    Sheetz Sales Associate Interview Video

    Video Transcript

    Interviewer: Please describe your job title and primary duties?
    Sheetz Sales Associate: My job title was sales person. You handle everything from back of house making food and all the MTO stuff, any of the cleaning duties go to sales people, and then register work is a sales person. Past that, that’s pretty much everything in the store, off hand. Truck is also done by everyone, sales people and shift supervisors, which are like your tier-one managers. It’s all pretty…I don’t know, flowing? I guess, is how I would describe it. It’s compartmentalized between shifts, but within the shift itself, it’s pretty free flow.

    Interviewer: What was your favorite part about working there?
    Sheetz Sales Associate: Register. I like to interact with people. I like to talk to them. I don’t know. The conversations that you can have in 30 seconds are fun, fleeting, but don’t require a whole lot of thought. You know what I mean?

    Interviewer: Please describe the application and interview process.
    Sheetz Sales Associate: I applied online. My application got accepted in a week, probably, within a week. One in-person interview with an assistant manager or store manager, depending on who is there at the time. I met with an assistant manager, and then they make the decision if they think you’d be a good fit to do the background and drug test which, if you pass, then you get hired and you have to go through the training segments, which is approximately two weeks.

    Interviewer: What questions did the interviewer ask during the job interview?
    Sheetz Sales Associate: I remember them asking if it was my first job which, at the time, it wasn’t, but they wanted to know if you had done work before. They wanted to know if you had ever worked in food service, or if you cooked lunch at home. If you had any kind of experience doing that. I remember them asking how I felt about having to show up to a job and what not, and it was very much making sure you’re new employees who don’t have background, are gonna be a decent employee, show up, and not wasting money on training, essentially.

    Interviewer: How were you notified that you received the job?
    Sheetz Sales Associate: After the interview with the assistant manager, I was hired probably inside two or three days. No, the drug test and everything. After I did that, which was the next day, if I remember correctly. They got back to me within a couple of days and said that I passed and that if I wanted the position it was still available for me, and what not.

    Interviewer: What other advice would you give to a job seeker looking to gain employment?
    Sheetz Sales Associate: Be prepared for a lot of daily tasks. It’s usually what they do. There’s a list that each shift has and it’s just a full 8 by 11 sheet of paper that has different task work on it and you have to get your sheet done every shift.

    It can get kind of repetitive, obviously. There’s often enough, depending on what shift you are…You’re the only person doing your task list, especially if you worked thirds or second shift. First shift has more people. So it’s a lot easier and they’re not as hardcore about making sure that shift gets everything done, since there’s usually more food prep going on. There’s more customers coming through.

    But past that, I would say just make sure that the repetitiveness won’t get to you, and as long as you can handle that, you can work there for as long as you want without any real issue.


    • James says:

      What questions do they ask you?

    • Sue says:

      My bf was asked one question… “why did u come to sheets?” and he got the job

    • Tara says:

      how much do they pay you hourly- full time ? What kind of drug test do they give you, a urine test right ? Also, how long do you usally wait to get the second phone call for your second interview from sheetz ? And, what should i bring to the job with me ?

    • Patience says:

      What time do Sheetz hiring people usually call when they accepted you for the job? If they didnt, do they call or email you telling you they aren’t interested?

    • brittiny says:

      @ patience. It doesn’t always mean they don’t need you. What would be a good idea is to call them and let them know you are really interested in the job. Some employers want you to show them that you are really interested.

    • Matt says:


      Hourly and Payrates vary depending upon state, and background. If you are someone with experiecne, you can get anywhere around $9.50 and hour, if you are just starting out, it may be only $8.50.

      It is best not to ask about Drug Screenings. If you are worried about the type of screening, you may need to rethink your personal recreational habits. Never EVER ask about drug tests during an interview, or in general to a company you wish to work for, it will normally get your application shredded. Noone wants to waste time and money on someone who will fail a drug test. As a note, many companies are going away from urine screenings as they can be false, or mislead with other products. A lot of companies are now paying a hospital fee to have blood drawn, or a hair sample taken. Most of these tests can go back a few years.

      Normally two weeks is standard in any retail industry for a call back on an interview. Remember that the person interviewing you has a job to do, and cannot always spare time to call applicants, or review interview notes. If you do not hear anything within 2 weeks, try putting in an application somewhere else.

      When it comes to what to bring, start with yourself, make yourself look presentable, dress nicely, such as dress pants and dress shirt/blouse. You want to look your best, so they will be impressed. First impressions are everything right now, so if they want to shake hands, make sure you give them a decent handshake. Next make sure you have a copy of your resume, and references avaiable to the interviewer. If they like you from the interview, they will want to see what you have done before, and any education you may have. If you have 0 work history, try to get a letter of recomendation from a Professor, or another educational figure in your school. References should be at minimum three, maximum 5 so they can call soemone to verify your work ethics, and how you act. Most places do not call references, as it is a pain, but don’t make that decision for them, let them decide how they want to go about your application.

      Lastly, and most importantly, remember to smile, and be friendly, and try to remain calm. The person you are meeting with is someone who gets up and goes to work everyday to make a living just like you want to do. They are people just like you and I, and if you can remain calm during an interview, it shows how well you can handle pressure while working.

      Hope this helps.

    Worked Here Before? Tell Us About It!

    Your email address will not be published. Required fields are marked *

    Please only comment if you have worked for this company before.