More than 500 hotels operate as part of the Sheraton brand worldwide. In order to maintain high standards of guest services, each hotel must remain sufficiently staffed around the clock. The international hotel chain keeps each location properly staffed by hiring workers on a consistent basis. Individuals pursuing employment in the hospitality industry should apply online for available jobs.
Facts About Working at Sheraton
Minimum Age to Work at Sheraton: 18 years old (How old do you have to be to work at Sheraton?)
Sheraton Hours of Operation: Open 24 hours a day, 7 days a week
Available Positions at Sheraton: Banquet server, front desk agent, housekeeper, lead cook, management, room attendant
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Sheraton Hotel Interview Videos
Sheraton Job Opportunities
The comprehensive variety of services offered at each Sheraton hotel creates an equally varied assortment of entry-level jobs and professional career opportunities. Entry-level hotel associates generally work directly with guests or behind the scenes. Jobs involving direct interaction with guests include entry-level positions like front desk agent, bellhop, and room service server. The hotel chain also hires employees to work as servers and bartenders in onsite restaurants and lounges. Other jobs, such as room and laundry attendant positions, typically entail little or no contact with hotel guests.
Job seekers with previous experience in the hospitality industry often qualify for hotel management positions. Careers in hotel management feature an array of job titles ranging from supervisor to general manager. Each location usually hires a team of experienced hospitality workers to support the general manager and oversee specific aspects of managing a hotel property. Hiring requirements typically become more numerous and advanced as job seekers apply for positions further down the career path. In addition to demanding multiple years of employment in a related position, certain managerial job titles stand available only to applicants with a Bachelor’s degree.
Sheraton Positions and Salary Information
While prospective managers often need a college degree to gain employment, most entry-level candidates simply need to have a high school diploma and meet the minimum hiring age of 18. For positions involving consistent contact with guests, however, applicants sometimes must possess a year or so of customer service experience obtained from a previous job. Sheraton hotels frequently hire to fill the following jobs:
Front Desk Agent – Working in lobby areas, front desk agents assist guests with checking in and out of the hotel smoothly and efficiently. The entry-level job entails greeting arriving guests, verifying reservation information, collecting and processing payments, and handing out room keys. Front desk agents also need to anticipate the needs of guests and respond to special requests. Employees must remain ready to handle unexpected situations in a competent, friendly, and professional manner. In addition to dealing with hotel guests, front desk agents handle cash and ensure the accuracy of the total monetary transactions processed during each work shift. Front desk associates enjoy hourly pay rates typically hovering between $10.00 and $12.00.
Room Attendant – Also known as housekeepers, room attendants clean both vacant and occupied guest rooms on a daily basis. Essential responsibilities include cleaning the bedroom and bathroom areas, replenishing the towels and other supplies, making the beds, and sweeping the floors. Room attendants also take responsibility for properly organizing and maintaining hotel cleaning carts and linen closets. Candidates applying for the entry-level position need no prior experience, though Sheraton hotels prefer to hire room attendants already familiar with working in the hospitality industry. Room attendant jobs generally pay around $8.00 or $9.00 per hour.
Management – The management team provides leadership to the various hotel departments, like food and beverage, guest services, housekeeping, human resources, and sales. Each area of hotel operations features one or more managers working under the supervision of an overall general manager. Together, managers work to maximize the profitability of the hotel by forecasting sales, budgeting costs, hiring productive associates, and increasing occupancy rates. Managers also use guest feedback to identify areas of weakness and develop strategies for improvement. Training, scheduling, and evaluating employees fall within the scope of managerial jobs, as well. Pay scales range from about $15.00 or $16.00 an hour for supervisors to $75,000 or more in annual salary for general managers. Depending on hotel location and performance, some general managers enjoy salary options exceeding $100,000 per year.
Tips For Applying
Interested candidates may peruse and apply for Sheraton jobs online by navigating to the Careers website from the bottom of the company homepage. The hotel chain conveniently enables job seekers to search open positions by geographic area, interest group, job level, property location, functional area, and employment fraction. Applicants should take advantage of the ability to filter out extraneous listings in order to conduct a focused, personalized job search as efficiently as possible. To apply online, job seekers must first create a profile by providing an email address and creating a username and password. Candidates may then complete the application form, which asks for personal data, academic background, and work experience. The online form also gives applicants the opportunity to attach a cover letter, resume, and any other supporting material. Job seekers should have the necessary information gathered and prepared ahead of time to save time.
At least a week or two after applying, candidates still waiting to hear from hotel hiring officials should consider following up and checking on the application status. Whether following up by phone, email, or in person, applicants should maintain a professional tone and reiterate enthusiasm for the job in addition to asking about the submitted forms. Job seekers opting to follow up in person should also make sure to dress in professional attire when planning to speak with the hotel manager in charge of hiring.
Benefits of Working at Sheraton
Sheraton Hotels & Resorts offers a full range of employment benefits to qualified workers. Eligible associates enjoy job benefits like comprehensive healthcare coverage, a company-sponsored 401(k) retirement plan, life and disability insurance, and discounts on hotel rooms. Employees also take advantage of world-class training and development programs, which often lead to opportunities for career advancement.
Additional Information on Sheraton
Part of the Starwood collection of hospitality brands, Sheraton operates as a sister company to eight other hotel chains. The parent company oversees more than 1,100 hotel properties in roughly 100 countries worldwide. As the largest of the sister hotel chains, Sheraton serves as the flagship brand of the entire hospitality company. The hotel chain furnishes each room with the trademarked Sweet Sleeper Bed, which guests can also purchase online to use at home.