Shoppers Drug Mart Interview Questions & Tips

Typical Hiring Process

Pharmacy job seekers may benefit from participation in the Shoppers Drug Mart interview process. The national pharmacy chain regularly hires motivated, dedicated, and friendly workers to staff entry-level jobs and professional careers. To begin the hiring process, applicants must submit the required hiring materials. A few days later, hiring managers contact prospective employees to schedule job interviews. Depending on the position desired and number of eligible workers, some applicants may not receive interview notice for several weeks.

Questions to Expect

Common customer service jobs, such as cashier, cosmetician, and customer service assistant positions, typically only require applicants to participate in one interview. Generally, has an applicant partake in a 1:1 question-and-answer session with a store manager. The associate interview covers basic topics, such as relevant work experience and problem solving skills. Common Shoppers Drug Mart interview questions include:

  • "Do you have any experience in retail/pharmacy?"
  • "Why should I hire you?"
  • "Can you describe a time where you went out of your way to provide customer service?"
  • "What expectations do you have of work at Shoppers Drug Mart?"
The company also likes to keep applicants on their toes by asking unusual interview questions like, "Why are manhole covers round?"

Interviews for Management Positions

For management jobs, Shoppers Drug Mart uses two rounds of interviews for candidate evaluation. District managers typically conduct managerial interviews, and they look for applicants with the operational capabilities and personalities that fit the job. Interview questions mostly relate to customer service and team management. Some important questions include:

  • "How do you deal with a difficult customer?"
  • "What do you do when an employee is difficult to deal with?"
  • "What are your biggest weaknesses?"

How to Stand Out

Like most pharmacies, Shoppers Drug Mart favors applicants that exude confidence. When answering questions, show positivity and focus on customer care. Smile often, maintain consistent eye contact with the interviewer, and demonstrate enthusiasm for the job to increase odds of earning employment. The company prefers to hire experienced workers, and applicants should highlight any previous experience possessed. Professionalism is also paramount. Arrive early to make a good first impression. Come prepared to the interview by having an understanding of the company, resumes on hand, and professional attire.

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