Operating more than 100 aircraft and traveling to more than 60 different cities, Singapore Airlines often employs bright and self-motivated individuals dedicated to representing a trusted and respected brand. With a variety of positions available with minimal hiring requirements, both entry-level and career-minded candidates may choose to apply through the company online job portal.
Facts About Working at Singapore Airlines
Minimum Age to Work at Singapore Airlines: 18 years old (How old do you have to be to work at Singapore Airlines?)
Singapore Airlines Hours of Operation: Available 24 hours a day, 7 days a week
Available Positions at Singapore Airlines: Cabin Crew, Administrative Officer, Trainee Station Manager, Corporate Planner, Engineer, Flight Operator, Human Resources Associate, Marketing and Singapore Sales Associate, Safety/Security and Environment Associate, Cadet Pilot, Pilot
Singapore Airlines Job Opportunities
Entry-level part-time and full-time opportunities may exist in areas such as customer service, baggage and cargo handling, inflight catering, ground regulations, and airport emergency response. All employees develop through training and exposure to the airline industry. With a job rotation scheme, workers never tire performing monotonous tasks and instead learn specializations ranging across various functional areas. Prior experience or education may determine initial ranks and pays. College degree carriers often start in junior management statuses and with exposure, training, and desired performance, may rise to positions as prestigious as vice-president and above.
Young workers at the beginning stages of careers and veteran professionals receive facilitated interaction in an effort to achieve comprehensive, company-wide communication and education opportunities. During the first year of employment with the company, new hires receive access to assigned mentors meant to serve as role models. All employees also receive the potential to rise within the company with tenure and after proving reliability.
Singapore Airlines Positions and Salary Information
The minimum hiring age enforced by the airline company generally rests at the age of 18 years old. While entry-level positions exist for inexperienced workers, such as customer service officers, some positions mandate special requirements for hire, like cabin crew members and customer affairs managers. Whereas some positions necessitate education or experience, others demand height or physical capabilities. A varying set of desires helps the airline craft diverse workforces and encourage applicants to discover fitting departments of pursued hire. A list of positions often open to applicants hoping to find employment with the airline sits below:
Cabin Crew – To receive consideration for guest service-focused positions, cabin crew members must satisfy a lengthy list of requirements. Women must stand a minimum 5-foot, 2-inches, while men must exceed 5-foot, 4-inches. Applicants must also hold a college degree or general certificate of education. Upon hire, cabin crew members must complete a four month training course covering topics such as product knowledge, service procedures, passenger handling, grooming, communication, safety equipment, and first aid practices. During the application process, job hopefuls must submit an application form, passport-sized photo, birth certificate, educational certificates, and identity cards. Cabin Crew members receive minimum pay during training. Upon completion, allowances heighten to nearly $3,000 a month. Pay may additionally increase to $5,000 month salary with experience and tenure.
Customer Service Officer – As part of a dynamic team, customer service officers provide fliers with reservation support and member services via phone calls. Qualifying applicants receive training upon hire. Required skills may include a college degree, a customer-oriented attitude, and team cooperation capabilities. Telephone etiquette, writing and verbal skills, and the ability to work quickly under pressure also serve applicants well. Customer service officers most likely receive between $2,000 and $3,000 monthly.
Customer Affairs Manager – Building relationships with guests becomes the leading duty for customer affairs managers. Candidates must prove able to respond to customer feedback and restore patron confidence. Customer affairs managers must report patron concerns so the airline may improve products and services. Qualified applicants must provide a university degree, although no prior experience proves necessary. Ideal employees display passionate attitudes toward customer service and communication skills. Customer affairs managers may receive annual salary options between $35,000 and $80,000.
Tips For Applying
The application process starts online using the company career page portal. Job hopefuls should prepare a current resume before beginning the online application form for submission. The creation of a username and password serves as a required step in case the application process stalls unexpectedly, which allows applicants to return to the partially completed form without penalty. Some positions, such as cabin crew member, require attendance at recruitment sessions. A list of dates and locations for the recruitment events exists on the company careers webpage. Cabin crew jobs may also require the submission of a headshot photograph. If a desired positon shows no availability online, the careers portal also allows applicants to simply submit a resume for general consideration.
A hiring manager contacts qualifying candidates for a first round of interviews after applications undergo initial processing. Job hopefuls should note written tests may lie between first and final interviews. Inquiry about tests and how to prepare should take place during the in-person hiring sessions. Prospective associates may call the human resources office if not receiving contact within two weeks; however, a beneficial response may not result. Applicants may instead complete forms for various jobs to ensure personal qualifications match up with a proper position opening.
Benefits of Working at Singapore Airlines
In addition to gaining experience in various airline industry roles and opportunities for company advancement, Singapore Airlines employees also may receive eligibility for job benefits. Packages may include standard work benefits in addition to free travel, discounted vacation accommodations, and paid vacation days. Eligible employees earn access to varying health benefits, including medical, dental, and vision plans. The company also offers qualified associates retirement benefits, such as enrollment in 401(k) retirement plans.
More Information on Singapore Airlines
Through the online KrisShop, a division of the company frequent flyer program available on the company website, fliers may preorder merchandise for delivery during trips. Inflight items range from travel essentials to makeup and liquor. Customers may preorder bottles costing up to $270 for collection on flights. To purchase, fliers must access the shop prior to the travel date, choose an item of interest, and provide a flight number, passport name, and passport number in order to receive ordered items at the appropriate time.