Sleepy’s stands as the largest privately owned specialty mattress retailer in the United States. As the company continues to grow, new employees, known as mattress professionals, work hard to guarantee 100% customer satisfaction across more than 1,000 locations.
Facts About Working at Sleepy's
Minimum Age to Work at Sleepy's: 18 years old (How old do you have to be to work at Sleepy's?)
Sleepy's Hours of Operation: Mon-Sat: 10:00am-9:00pm; Sun: 12:00pm-6:00pm
Available Positions at Sleepy's: Sales Associate, Customer Service Representative, Administrative Assistant, Assistant Sales Manager, Sales Manager, Inventory Auditor, Delivery Driver, Delivery Associate, Assistant Store Manager, General Store Manager, Human Resources Generalist, Human Resources Manager, Maintenance Technician
Sleepy’s Job Opportunities
Rigorous training and instruction allow associates to claim the title of expert mattress professionals. Passionate, sales-oriented individuals help customers find personalized, healthy sleep solutions. Customer service representatives at the corporate level maintain availability seven days a week to assist customers with questions or problems. Delivery professionals ensure customers receive mattresses quickly and efficiently, which makes the entire process smooth and stress-free.
Energetic individuals passionate about sleep fit in well at Sleepy’s. Backgrounds in sales, retail, or customer service prove advantageous to prospective workers looking to begin careers in the mattress sales industry. Associates receive intensive mattress-based training upon hire and continue ongoing training and skill development. The mattress retailer offers workers the benefits of job security, career advancement opportunities, and competitive compensation.
Sleepy’s Employment and Salary Packages
Employment opportunities at Sleepy’s prove excellent starting points for entering careers in the mattress sales or home furnishings industry. Prospective workers may apply for retail jobs as sales professionals. Individuals seeking entry-level customer care jobs may fill out application forms for positions as customer service representatives.
Sales Professional – Sales professionals stand responsible for making in-store customer experiences great. Subject to industry-leading three-week training programs, workers become experts on a wide range of mattresses, bed frames, protectors, headboards, sheets, and pillows. Associates assess the sleep needs of customers and recommend the best solutions while employing approved selling tactics to meet sales goals. Building strong business relationships with customers also holds high importance. Qualified candidates demonstrate strong personalities, previous experience in commission-based sales environments, and proficiency with computers. Typical sales professionals earn annual salary packages ranging from $25,000 to $40,000, depending on performance.
Customer Care Representative – Customer care representatives work full-time operating phones in corporate call centers. Job duties include screening incoming calls in order to best address the needs of customers, employees, and other businesses, reviewing credit letters, notifying customers, reviewing warranty claims and inspection reports in order to accept or deny claims, handling inbound or outbound calls, and reporting to management. Salary packages depend on experience; however, entry-level associates typically earn hourly wages between $10.00 and $12.00. Candidates should hold prior experience working in high-volume call centers, possess intermediate computer skills, demonstrate excellent verbal and written communication skills, and must work non-standard business hours such as evenings, weekends, and holidays.
Tips For Applying
In order to apply for full-time or part-time jobs at Sleepy’s, individuals may fill out online application forms, seek out employee referrals, or apply through recruitment agencies. To apply online, candidates must first complete online profiles through the company talent network. By signing up to the talent network, applicants may keep track of applications, submit to multiple job openings, and stay in contact with hiring managers. Hiring processes typically take two to three weeks and consists of aptitude tests, behavioral screening, and interviews with sales managers.
Applicants who fill out talent network profiles may easily stay up to date on application statuses by checking profiles or contacting hiring personnel over phone or email. Applications usually stay on file with the talent network for extended periods of time, so individuals not selected for employment may re-apply at later dates when job openings become available again. Candidates who applied through recruiters may need to call recruitment centers in order to ask about application statuses.
Benefits of Working at Sleepy’s
Sleepy’s cares for valuable workers which make the company a success by offering industry-leading job benefits. Sales professionals enjoy flexible schedules, paid training, and uncapped commission programs. Employees at the corporate-level enjoy competitive pay rates, professional development opportunities, and fun, friendly work environments. Eligible full-time associates receive further job benefits, including healthcare insurance, flex-spending accounts, dental, vision, disability, and life insurance, company sponsored 401(k) retirement plans, paid time off for vacation, holidays, and sick days, employee discounts, and tuition assistance.
More Details on Sleepy’s
Established in 2011, Sleepy’s Bedder Days program assists needful members of the community and families displaced by natural disasters. The program makes a difference in the lives of such people by donating mattresses and bedding supplies. In the aftermath of Hurricane Sandy in 2012, the program partnered with mattress manufacturers to give 133 luxury mattresses to victims who lost everything in the storm.