Hiring process information for an interview at Speedway
Hiring Process at a Glance
Speedway, the fourth largest chain of company-owned gasoline and convenience stores in the United States, looks to interview candidates seeking opportunities in the customer-service field. Job hopefuls may apply in-person at a neighboring store or online. After contacting applicants via telephone to schedule hiring sessions, the company moves desirable job seekers onto one-to-one interviews. Managerial positions may participate in panel interviews with district and area managers before receiving invitations to attend 1:1 interviews. Most entry-level employment hunters encounter a single, face-to-face interview as standard procedure. The entire hiring process usually lasts anywhere from two to four weeks.
Common Interview Questions
Applicants typically meet with a recruiter for a one-to-one interview in a Speedway regional office. Common interview questions include:
- "Will you be able to work flexible shifts?"
- "Can you be a team-player?"
- "What would you do if a customer demanded a refund?"
Managerial candidates should wear more formal attire than entry-level applicants for job interviews. Upper-level applicants often field questions like:
- "Describe a time when you had to deal with a difficult customer; what was the problem? What was the outcome of the situation?"
- "How would you approach an employee who breaks company policy?"
Speedway Cashier Interview Video
Interviewer: Please describe your job title and primary duties.
Speedway Cashier: My job title was a cashier at Speedway. My primary duties was taking customers’ orders and ringing them out at the cash register. Also, I was in charge of changing the coffee pot, keeping the store clean at all times, taking out trash, the food, making sure they’re up-to-date and everything like that.
Interviewer: What was the work environment like?
Speedway Cashier: The neighborhood wasn’t the best neighborhood, so it was a bit rowdy at times, but within the work hours it was pretty professional, I would say. We were supposed to behave in a professional manner and it was comfortable that way.
Interviewer: What was your favorite part about working there?
Speedway Cashier: We didn’t really have any perks or anything in the job, so I would say the customer interaction was my favorite parts. You’d get different customers. Since it was like a gas station and convenience store, you get different customers at any given time of the day. Also, the reoccurring customers, the conversations you had with them, the interactions. They were always interesting.
Interviewer: How would you describe the application and interview process?
Speedway Cashier: I actually went into the store and they were hiring and they had an application sheet already available. I actually just went ahead and filled out the application right there. Then, after that, I got a call back, and they said I should go to the recruitment office, which was like about a mile away from there. I went to the recruitment office the next day and I sat down with a guy who interviewed me. Then, after that, he asked for my information and he got me all set up and I got the job. It was pretty fast. I think it went … I was able to get the job within 3 days of me getting the call back, and I got scheduled for like the next Monday.
Interviewer: What set you apart from other candidates?
Speedway Cashier: Just because I think I was able to give … My answers at the interview was very clear and precise. I was able to correlate my previous work experience to what I was going to do there, because I already had experience working in customer service, so I was able to show that and show the fact that I’m very professional and I’m willing to come to work every day. That’s basically what they need: someone who’s professional, who’s going to show up to work, because the job is pretty straightforward if you follow the basic training.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Speedway Cashier: I would just say be open. I think when I was scheduled, I wasn’t supposed to get more than like 15 hours a week, but the scheduling is very flexible and I ended up getting 10 more hours than I expected to get. Just try to keep an open mind. At first, like the first two days, was me on a computer doing training, so you might get frustrated about that, but it gets better.