One of the largest mobile services providers in the United States, Sprint offers thousands of employment opportunities in the telecomm industry. Workers regularly choose from entry-level jobs and professional careers featuring development programs, excellent pay, and steady hours.
Facts About Working at Sprint
Minimum Age to Work at Sprint: 18 years old (How old do you have to be to work at Sprint?)
Sprint Hours of Operation: Available 24 hours a day, 7 days a week
Available Positions at Sprint: Retail Consultant, Lead Retail Consultant, Technical Support Specialist, Consumer Customer Service Representative, Supervisor - Customer Service, Assistant Manager, Retail Store Manager, Account Executive - Business Sales and Marketing, Account Manager - Business Sales, Business Analyst, Business Account Manager, Sales Account Executive - Wireless, Public Sector Account Executive, Regional Account Manager - Federal/Government Accounts, Regional Account Manager, Territory Representative, Account Executive Hunter, Technical Consultant, Outside Sales Account Executive, Credit Supervisor, Auditor, Indirect Account Executive
Sprint Employee Interview Videos
Sprint Employment Opportunities
Sprint retail locations sell mobile phones and accessories featuring 4G Network access. Job seekers looking for work in the telecomm industry encounter team-oriented and sales-centric work environments with the promise of advancement and generous base wages. Supportive job settings often lead workers into managerial and corporate career paths offering full-time schedules, lucrative salary options, and access to comprehensive employment benefits packages. Historically, telecomm retail sales jobs impose no formal requirements for hiring consideration. Managers and individuals in search of work in corporate fields must possess certain academic and professional backgrounds.
Workers looking for lasting careers or simple part-time jobs may find viable employment options through the major cell phone carrier. Each store hires dedicated staffs of employees to maintain operations, receive shipments, stock shelves, display merchandise, and assist customers. Around 1,000 Sprint stores operate throughout the United States, which provides ample opportunities for motivated individuals to find meaningful work. Due to the nature of products sold in store, the mobile phone retailer often requires applicants to possess some prior knowledge of the industry and/or trending product lines and accessories. In addition to retail and corporation operations, job seekers may apply for call centers jobs heavily involved in customer service and troubleshooting. Paid training available to new-hires generally covers most operational aspects of business; however, previous experience in retail or with electronics, such as cell phones and tablets, often increases odds of employment.
Sprint Job Outlook and Pay Information
The nationwide mobile phone services company maintains fun and exciting work environments conducive to personal and professional growth. Applicants regularly encounter large teams of associates working together to meet sales goals and provide exceptional customer service. Sprint also offers employment benefits packages to further incent employees. Workers may remain subject to drug screening and background checks prior to official hiring. Some of the most readily available job titles sit listed below:
- The cellphone services provider screens for highly motivated, team-centric, and persistent individuals to work as retail consultants.
- Primary responsibilities place retail consultants in teams of other sales associates working to meet sales and customer service goals.
- Each employee must greet customers in friendly, attentive, and courteous manners, recommend cellphone models and accessories, effectively stock out shelves, and answer telephones as needed.
- Inspired associates often receive bonuses or other incentives for performance.
- Both part-time and full-time retail consultant jobs remain available.
- Pay scales mostly start out at $8.00 per hour and rise with experience up to $15.00 or $16.00.
- Other highly sought-after work with the cellphone company includes customer management jobs.
- Traditionally known as call center customer service agents, customer management employees work in large groups at satellite offices responsible for catering to patrons needs.
- During an average day, a customer management associate answers questions about products, services, billing, and other policies, sets up/deactivate cellphone accounts, troubleshoots merchandise, and sells products.
- Basic computer skills and the ability to float between projects remain vital for employment consideration.
- Typing abilities and data entry skills also factor into overall hiring decisions.
- The entry-level positions provides both full-time and part-time opportunities.
- Starting pay begins well above minimum wage at $12.00 an hour or so, depending on previous experience.
- Associates excelling in entry-level positions may receive promotion into managerial roles.
- Specific job titles available under the retail management category include lead sales consultant, assistant store manager, and retail store manager.
- Lead retail consultants organize sales and technical support teams, motivate workers to produce and perform, open and close store locations, and schedules subordinate associates.
- Assistant store managers and retail store managers take responsibility for hiring and training new employees, ordering products and coordinating shipments, analyzing sales and reporting gains/losses, and ensuring customer satisfaction.
- While most assistant store managers and retail store managers work full-time, lead retail consultants assume both part-time and full-time schedules, with hours generally hovering between 20 and 40 per week.
- Sprint compensates managers well and generally pays between $11.00 and $14.00 hourly for lead retail consultant jobs and upward of $80,000 annual salary for retail store manager positions.
Tips For Applying
In order to fully impress Sprint hiring personnel, applicants must demonstrate strong abilities to thrive within teams. Job seekers must also display self-motivated and dedicated personalities to fit in with existing business plans. Retail stores place heavy emphasis on sales, which spur daily goals and remain at the center of most tasks. Highlight previous experience in sales or customer service to win over hiring managers during the application process. Passion for cellphones and products sold by the company in specific may further improve employment prospects.
Telecomm job hopefuls typically wait no longer than a week to hear back from Sprint recruitment personnel regarding applications. Retail sales positions may feature hiring protocol lasting only a couple of days. The prominent mobile phone provider usually contacts prospective hires by telephone. Prior to hearing back from the telecomm retail chain, applicants may call, email, or visit stores to inquire about the next steps in the employment process. Telephone and personal visits generally prove the best methods to check on the status of an application. Showing initiative and following up with the company serve as excellent ways to demonstrate dedication and self-motivated attitudes.
Benefits of Working at Sprint
Individuals working 20 or more hours per week automatically qualify for job benefits packages. The cellphone retail chain offers comprehensive lines of work benefits consisting of healthcare coverage, financial planning assistance, product discounts, and paid time off. Specific employment benefits available include:
- Medical, dental, vision, and prescription drug plans
- Employee stock purchase plans
- Education assistance
- Adoption assistance
- 401(k) retirement plans with company match
- Holidays off and personal time.
More Information on Sprint
As a way to better understand the more than 36,000 employees working for the mobile phone company, Sprint created think-tank groups called Employee Research Groups or ERGs. The different groups offer mentoring and diversity sensitivity training as well as direct lines of communication with company leaders to foster relationships between the corporate headquarters and minority groups working for the corporation. ERGs also serve as methods to instill comradery and understanding of minority groups and to bring people together over social issues.