Hiring process information for an interview at Starbucks
How to Get a Job at Starbucks
The Starbucks hiring process takes less than a week to complete on average, with many applicants spending as little as three days going through the necessary motions for hire. Some locations hold open house hiring events, which serve as company-sponsored job fairs, to recruit new workers. The typical avenue most employees gain hiring consideration through remains the online careers page accessible through the company website. Applicants may also submit resumes and other hiring materials to Starbucks locations physically.
Navigating the Hiring Process
The relatively short and easy hiring process varies slightly by position desired. Barista candidates begin the hiring process with an online or in-person solicitation for employment. After receiving applicant information, Starbucks hiring manager review all candidates and select the most eligible workers to schedule job interviews. Large volumes of applicants for the same position may delay the amount of time it takes for Starbucks hiring personnel to contact prospective associates. The Starbucks hiring process then progresses into face-to-face job interviews with store managers, which may last anywhere from 15 minutes to an hour. During the interview, Starbucks hiring managers ask about strengths and weaknesses, expectations of work environments, ability to work as part of a team and in potentially fast-paced settings, experience working cash registers, preparing foods, making coffees, and overall customer service abilities. Some Starbucks interview questions touch on career aspirations, such as: "Do you see yourself with Starbucks in five years?" and "How will this position help you long-term?"
Applicants in search of managerial positions with the international coffeehouse chain go through a relatively similar hiring process. Job seekers must still submit all forms necessary for employment consideration either online or in-person to initiate hiring. Starbucks reviews the information and then contacts potential new-hires. Workers with background in coffeehouse management or as managers in retail settings often have their information pulled before other candidates. Managerial hopefuls then sit through in-person job interviews, much like entry-level associates; however, unlike entry-level Starbucks job seekers, managers generally participate in multiple interviews during the hiring process. Starbucks takes aspiring managers through initial screening with a panel of managers and then a one-on-one interview with a district manager. Workers must submit to background checks prior to official hiring after successfully completing all parts of the Starbucks interview process.
What is Expected of Employees?
Starbucks represents one of the trendiest and widely reputed companies in the world. The leading coffeehouse chain internationally with more than 20,000 locations worldwide, Starbucks promotes team-oriented and close-knit work environments. Applicants are encouraged to establish working relationships with regular customers and to bond with fellow employees. The average Starbucks features rich decor, soft lighting, and pleasant atmospheres. Workers should demonstrate a genuine love of coffee and passion for customer service as well as the ability to adapt to sometimes fast-paced expectations while maintaining the relaxed auras of Starbucks locations in order to impress Starbucks hiring managers.
Dress for Starbucks interviews should include clothing leaning more on the formal side. Dress slacks or presentable skirts and appropriate tops, such as button down shirts or conservative tops, represent ideal clothing for Starbucks employment hunters. Applicants should always attend Starbucks interviews well-groomed and exuding confidence. Personalities, as well as abilities, play an equally vital role in securing employment with the cafe chain. Review company information prior to attending any Starbucks interview and generate a few questions to ask hiring managers in order to further demonstrate desire for the job and the opportunity to work with the coffeehouse chain. Most applicants receive a job offer during or directly following what proves to be the final interview.
Starbucks Interview Video
Interviewer: Please describe your job title and primary duties?
Starbucks Employee: I was a crew member. I worked on the weekends because I was in school at the time. I mainly went in when people called off work and they needed someone. At the time I was 16, turning 17, so I was in school full-time. So I would go in and do tables, take orders, cashier, clean up after people, just the regular crew member kind of stuff.
Interviewer: What was the work environment like?
Starbucks Employee: It was fast paced. It was busy. Where I worked was kind of like Belden, it was like a bigger city. There were a lot of people coming in. I never worked in the mornings, so I didn’t get the morning “go to work” rush. It wasn’t as bad. It was mainly between 4 to around 6. So, it was slow-paced sometimes, but sometimes you get people right after school that go to Starbucks to hang out and stuff like that.
Interviewer: What was your favorite part about working there?
Starbucks Employee: The people. They were nice people. You get to see different people every day and just getting to know people and seeing different personalities of the people coming in.
Interviewer: Please describe a typical day.
Starbucks Employee: Typical day, you check in, start your job. Sometimes you have downtime, sometimes you don’t. But when you do have downtime, you have to find things to do to make the process faster to get everything done. Sometimes, even though I only closed twice, that was probably the worst thing ever. You have to count for everything; count your register, make sure all your money is set, make sure everything is good to go. Then you take the trash out to the dumpster. I remember one time I was being rushed and actually forgot to take the garbage out. I took it out, but I didn’t take it out to the dumpster. So I got in trouble for that. Besides that, it wasn’t that bad, actually.
Interviewer: How would you describe the application and interview process?
Starbucks Employee: Application, you put your regular name, date, age, social security number, previous employers, availability, signature, and consent for all that stuff. Then, it asks for references. And the actual interview was regular interview style. You come in, talk to the hiring manager. “Why do you want to work here?”, “What time are you available?”, “Where have you worked before?”, “Can I call previous managers?”, “What goals and skills do you have that can better your experience here?”, “What skills do you have that can improve the work area?”, “What can you offer?”, “Why should we take you in?”, “Why should we employ you?”, just basic stuff like that.
Interviewer: What should an applicant wear to the interview?
Starbucks Employee: I definitely wouldn’t wear something like a dress suit for a business meeting or something, but then also jeans are not acceptable to me. Something in between like a casual formal kind of thing, not too dressy but also not too simple, like you were going to school or something.
Interviewer: What questions did the interviewer ask during the interview?
Starbucks Employee: They did throw some random questions in there. I feel like those questions were for personality reasons. Even if you applied to Starbucks online, they make you take this personality test afterwards, and some of the questions I didn’t like because they were repetitive. They would ask you: “What’s your personality like?”, “Are you a nice person?” They give scenarios, like: “If you’ve had a bad day, how do you react? Do you take it out on other workers, or do you continue your day as normal?” Or, “If you see another worker who is down or sad, do you go up to them, ask them what’s wrong, and see if you can help, or do you just continue about your business?” Another question would be: “A worker is slacking, do you pick up the work for them, do you report them to the manager, or do you just go on like you didn’t see anything happen?” and stuff like that. But the actual face-to-face interview, they would ask questions about family, how school is going, just things that aren’t related to the job but related to you, so they can get a better idea of who you are and stuff like that.
Interviewer: What set you apart from other candidates?
Starbucks Employee: The time that I was available and that I was willing to work when others weren’t. So, somebody would call off or had a sudden emergency. I had nothing to do, so I would take the position for them and fill in for that day.
Interviewer: What other advice would you give someone looking for employment?
Starbucks Employee: Just to be open, be honest when you go to the interview. What I did was I called every day. Not every day but once a week – let them know that sure, I’m still interested in the job. Because the more interest you show, the more likely you are getting the job. Like, if you just call once and say, “Hey, I’m still interested,” but then never call again, they think that maybe you lost interest and you don’t want the job anymore. So, I would call once a week and ask to speak to the hiring manager. If they aren’t there, ask when they are available, and if they don’t pick up or don’t say when they are available, keep calling until you can actually get in contact with the hiring manager and speak and tell them how interested you are with the job and your availability and when you’re open. Just always tell them when you are available because that’s the main thing they’re looking for. If it doesn’t fit their schedule, then they’re not going to give you the job.