Steve Madden Interview Questions & Tips

How to Get a Job at Steve Madden

An extremely recognizable name in the footwear industry, Steve Madden sells high quality formal and dress shoes across the country. As an upscale shoe retailer, Steve Madden often seeks out employees who convey class and professionalism in the hiring process. Through company job interviews, Steve Madden stores may find employment seekers with that convey the qualities and values of the international shoe store chain.

Multiple Interviews

Most Steve Madden locations schedule at least two interviews with potential crew members. How quickly the hiring process proceeds depend on how fast applicants schedule their interviews. Generally, applicants spend about three to five days in the hiring process. The Steve Madden interview usually consists of a one-on-one question and answer session between an applicant and a store leader or manager. Questions mostly revolve around work history, the applicant's reliability at work, and personal or professional skills. Applicants need to sell themselves throughout the interview by highlighting attributes that would make them right for the company. The ability to speak in a consistent tone is essential in the Steve Madden interview.

Emphasize an Interest in Fashion and Footwear

An interest in shoes is key for anyone looking for a job with Steve Madden. Interviewees should demonstrate their interest in fashion and footwear during the interview process. Job interview participants should also take the time to learn a little about Steve Madden products and company history. Candidates should also get a feel of the atmosphere Steve Madden presents and decide if it is a good environment to work in. Dress and wardrobe for the interview should match the company image as best as possible. Attending the interview ready to ask a few questions about the company may show genuine enthusiasm for the opportunity with Steve Madden.

Steve Madden Sales Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
Steve Madden Employee: I was a sales associate at Steve Madden, and I dealt with shoes all the time, a lot of customer communication, and just handling all different types of shoes, and making sales and goals – weekly goals, daily goals, all types. Stuff like that.

Interviewer: What was the work environment like?
Steve Madden Employee: It was a good work environment. It’s sales, so there was a lot, you know, trying to make your goals and trying to have people buy more. It was good. It was just a lot of meeting goals. Had to push to make a lot of sales.

Interviewer: Please describe a typical day as an employee.
Steve Madden Employee: It was pretty good. We will just go in and first of all we’d see if we added a new styles or new promotions going on, and then if we did then we would have to let our customers know, put up signs and posters, and stuff like that. And then, we just kind of sell it out to our customers, try as much as we can. Definitely cleaning and, you know, taking care of the store itself and making sure everything’s organized and going well.

Interviewer: How would you describe the application and interview process?
Steve Madden Employee: It was just a regular application online, and then they call you in for a group interview. You just go in and pretty much just sit with a couple of other people. That’s where they asked you a bunch of questions about yourself and your background, and from there on, that was it.

Interviewer: What questions did the interviewer ask during the job interview?
Steve Madden Employee: They actually made me sell something to them. They gave me an item, just like a keychain or something, and they asked me to sell it to the manager that was interviewing, and so I did. I tried to sell it as best as I can.

Interviewer: What set you apart from other candidates?
Steve Madden Employee: It was had to be that I definitely was able to sell the item to the manager and my previous skills as customer service and being to communicate with people. Good customer service is a really big thing. They want to make sure that you are able to help your customers and provide them with excellent service.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
Steve Madden Employee: It’s kind of a big risk. You have to meet a lot of the goals, and you have to be able to sell. If you like to sell, then you’re going to do a good job. If you like the environment or retail, then you’ll love the job. It’s a good job. It’s fun, if you like shoes, too.


  • sammy says:

    is it a group interview?

  • K.Elayaraja says:

    is it a group interview?

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