Swensen's Grill and Ice Cream, commonly referred to as Swensen's, operates as a chain of ice cream restaurants that also sells hot food. The restaurant chain maintains a network of over 300 locations across North America, South America, Asia, and the Middle East. The large restaurant chain frequently conducts hiring in order to add quality associates to store teams.
Facts About Working at Swensen's
Minimum Age to Work at Swensen's: 16 years old (How old do you have to be to work at Swensen's?)
Swensen's Hours of Operation: Sun-Thurs: 11:00am-11:00pm; Fri-Sat: 11:00am-1:30am
Available Positions at Swensen's: Server, Kitchen Staff, Commissary, Shift Manager, Unit Manager
Swensen’s Job Opportunities
Anyone looking to join the company should exhibit attentive natures and devotion to guest satisfaction. The ice cream shop chain also looks for workers that possess open work availability along with the ability to stand for extended periods of time. An ice cream shop that operates as a full restaurant, Swensen’s provides a number of careers throughout each location. Individuals looking for part-time work may take interest in fun, easy-going jobs in customer service and food production. Hardworking, driven job hunters may want to apply for leadership careers within the store. Whether looking to interact with customers, create tantalizing dishes, or manage talent, the ice cream shop offers excellent career opportunities for individuals interested in working in the food service industry.
Swensen’s offers quality, quantity, and value to customers and fantastic work experiences to employees. Upon hire, workers enjoy friendly welcoming to existing teams and throughout training. Once established, associates thrive in supportive work environments filled with uplifting individuals. Workers that wish to progress within the company may access opportunities for career development. Crew members may eventually advance to top management positions and even choose open new locations.
Swensen’s Positions and Pay Scales
As the restaurant chain grows, Swensen’s looks for entry-level workers and experienced professionals to staff various restaurant positions. Associates enjoy rewarding careers offering quality pay and lucrative job benefits. Potential employees must satisfy set age requirements before receiving hiring consideration. Entry-level employees usually need to reach the age of 16 for job consideration. Age requirements for store management careers stand at 18 years old. Job hopefuls should check with individual locations to ensure age requirements, since rules may vary by store location. The following section lists the duties and pay rates for common jobs with the company:
Restaurant Server – Servers interact with customers and ensure total satisfaction. Typical duties include taking orders, scooping and adding treats to ice cream orders, delivering food, and ringing up transactions on POS systems. The restaurant chain serves a full menu of appetizers, salads, gourmet burgers, and sandwiches as well as mover 150 unique flavors of ice cream. Servers need to possess in-depth knowledge of current menus and the ability to communicate items to customers. Additionally, servers need to know the potential allergens within foods. Servers usually start out earning minimum wage and earn tips, as well.
Food Prep – Food preps make hot foods offered by the restaurant portion of the ice cream shop. Associates use grills, fryers, and assortments of kitchen utensils to create meals in efficient and timely manners. Monitoring food dates and rotating items to ensure freshness remains essential to the job. Food preps also need to keep work stations clean and organized. The position requires food preps to lift over 45 pounds and move around continually throughout given shifts. Previous food preparation or cooking experience often benefits prospective workers. Food preps usually start out earning minimum wage. The restaurant offers raises with experience.
Manager – Managers carry all responsibilities relating to store operations. Essential areas of responsibility include labor management, store profitability, supply ordering, guest satisfaction, and health and safety regulation. A majority of managerial tasks focus on monitoring staff and regulating duties to ensure customers receive correct orders quickly. Managers need to possess previous leadership experience and the ability to communicate with people. College educations and computer skills serve as prerequisites for employment. The average salary for a restaurant manager ranges from $40,000 to $80,000 a year.
Tips For Applying
Each franchised unit conducts hiring autonomously. Job hunters need to show up to locations in person to pick up applications, as no online process exists. Candidates may find restaurants by utilizing the store locator function on the company website. When going to a location to pick up an application, candidates should dress presentably and show up during slower hours. Applicants should generally avoid lunch and dinner hours or arrive between 2:00 to 4:00 pm. Picking up an application at the right time may award a candidate the opportunity to personally speak to a manager and establish a rapport.
Swensen’s reviews applications and selects potential hires relatively quickly. Generally, the ice cream chain takes about one week to decide on candidates after receiving applications. Locations in need of new talent may interview and even hire candidates the same day. For most locations, hiring managers or store owners call candidates to set up interviews. Candidates who wish to inquire about the application status may call the chain to inquire about decisions. In many cases, calling and inquiring proves favorable for associates as the act shows interest in the job and determination.
Benefits of Working at Swensen’s
Franchise owners determine work benefits, and packages may vary by restaurant location. At many locations, qualified workers receive health benefits supporting medical, dental, and vision needs. Flexible spending accounts, term life insurance, and disability coverage may also add to employee benefits packages. Franchise owners also regularly assist associates with future savings by offering 401(k) retirement plans. Employment hopefuls should contact local Swensen’s locations to inquire about work benefits offered.
Further Details on Swensen’s
Swensen’s remains focused on continued company growth and entering into new markets. To foster expansion, the ice cream chain offers lucrative franchise opportunities to success-driven entrepreneurs with a desire to serve high-quality ice cream. Committed to company success, Swensen’s lends years of expert experience, store support, and management training to franchisees. Franchise types include master franchise, single-store franchise, and co-branding partnership. The ice cream chain makes beginning the franchise process easy by offering a simple franchise web form.