Taco Bell Manager Job Description & Interview
Job Description and Duties
What Does a Taco Bell Manager Do?
Taco Bell management opportunities include shift leader, assistant manager, and restaurant manager job titles. While specific job duties differ for each position, Taco Bell managers perform the same basic responsibilities, including supervising workers, ensuring customer satisfaction, and overseeing operations.
Additional Duties and Roles
Shift leaders set employee schedules and assist in hiring and training new associates. Assistant managers also hire and train new workers as well as delegate work and carry out various administrative duties. Restaurant managers mainly perform administrative tasks, such as answering telephones, placing food orders, and communicating with Taco Bell corporate offices.
Salary and Compensation
How Much Do They Get Paid?
Taco Bell careers in management feature competitive salary options. The average salary package for a Taco Bell manager is $36k per year. Pay rates may increase with experience gained. Managers with Taco Bell may also receive employment benefits, including 401(k) retirement plans, paid time off, and healthcare coverage.
Age Requirements and Scheduling
The majority of Taco Bell managers work full-time schedules, or 40 hours per week. Some shift leaders may work part-time hours or as weekend shift leaders. Management jobs with Taco Bell typically require workers 18 and older.
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Taco Bell Manager Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Taco Bell Manager: As manager my duties are to make schedules for employees. So I’ll sit up there and I create your weekly schedule for you so you know what times you have to come to work and what time you have to leave. I also have to do deposits so I might have to go to the bank, drop off money. Well that was back then. I have to drop off the money, count the money, pickup the money. I’m also in control of labor. So it’s just making sure that the business could at least make a profit that day. If we got more people on the schedule that we did not need that’d mean the business wasn’t making a profit that day, too many people working. So I was making sure labor was under control. I had to make sure that the store was up to par as far as criticals. They’re called criticals. So you do a critical walk and that’s just to make sure that all foods and everything is meeting its correct temperature. Employees are dressed properly, groomed correctly, smiles and ready to work.
Interviewer: What was the work environment like?
Taco Bell Manager: The Taco Bell work environment for me was an awesome experience. Like I said, I really enjoyed the people I work with. If you go into any business and you talk to people and you treat them the way you like them to talk and treat you, any place you work at could be a great experience for you. It was pretty great. It’s comfortable. I worked with a great group of people.
Interviewer: Please describe the application and interview process.
Taco Bell Manager: Well back then, not like today where you have to go online and fill out applications, back then you can just walk in and fill out an application. With Taco Bell, I actually got that job through open interviews that they had going on. So I just walked in, filled out the application, talked with the hiring manager, and it’s all about selling yourself. So the first thing you got to know how to do in life to me, is be able to sell yourself. If you could sell yourself, you could have just about any job you need to have or want to have. At least that’s how I feel.
Interviewer: What questions did the interviewer ask during the job interview?
Taco Bell Manager: So they asked you questions like, “Can you add?” They asked you questions like, “Are you friendly oriented?” So, “Are you great with talking with people? How do you handle angry or disgruntled employees or customers because you get both?” They asked you, “How well are you at being able to…” Looking for a good word for it. But okay, so just for example, if I have a customer that is unsatisfied or unhappy with the order that they received and they took too long. It’s just about how would you handle that? What would you do to please that customer? Because what you don’t want is someone to call corporate. So it’s all about they asked you questions about “What would you do to please the customer? How do you please a customer and what would you do to make sure the customer’s happy, if they’re unhappy?”
Interviewer: How were you notified that you received the job?
Taco Bell Manager: Well that day I was notified. By the end of my interview I myself was hired. They let me know I was hired. Seemed like I would be a great fit. I started immediately, immediately for me meant the next day. They get you in there pretty quickly if they like what they hear.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Taco Bell Manager: The advice I would give if you’re seeking for Taco Bell employment is going in with a positive attitude. Feel great about any job or any position you applying for. If you start it off with a great positive attitude, you will get all that back because Taco Bell most definitely bump you up or advance you. They give you advance opportunities very quickly if you do very well.
Taco Bell Manager Interview Video
Video Transcript
Interviewer: Please describe your job title and primary duties.
Taco Bell Manager: All right, so when I first started at Taco Bell, I was just a crew member. Then within a year I was promoted to a shift lead manager. Then within a year from that I was promoted to assistant GM. Basically what I did was, as assistant GM, which is what I filled out for this, I was kind of in charge when the GM was gone or I was just kind of like the right hand man for the general manager. Basically what I did, was I did a lot of closing. Taco Bell’s open until four or five, six in the morning sometimes so I would work the eight to six shift. I did work five days a week, ten hour shifts so I was fifty hours a week but my salary based pay was for forty hours a week. It was a lot of hours. I also did inventory. Especially during the nighttime I would do inventory of all the stock we had in the store. Just kind of recorded it while also making the food for whoever was in the drive through. Then I would do the truck as well, so when the truck would come in the morning on Tuesday, I would actually work mornings. Come unload the truck and set everything where it’s supposed to be placed. Other than that the assistant GM is also in my store in charge of the scheduling. I made the scheduling, I think for the thirty-two workers that we had there. Which that also took a lot of time, probably about five, six hours a week just getting everyone’s availabilities. Other than that I just kind of make sure the restaurant was flowing smoothly and made sure customers were happy, dealt with complaints and yeah.
Interviewer: What was the work environment like?
Taco Bell Manager: It was very intense. Something that I had to get used too. It was only my second job when I started at Taco Bell. As I was there for like a year or two, I kind of got used to it. You must learn that winters are slower, summers are faster. In the summer, very intense. I’m a calmer type of person however my general manager at the time was not. It just depends on who you’re working with. On my shifts I would like to run a more calmer shift. However if I seen the workers get a little frustrated, I always did the more relaxed approach rather than fast food, knowing it to be very hectic and yelling. I tried to create a more calmer environment but other that that it was very fast paced, intense environment.
Interviewer: How would you describe the application and interview process?
Taco Bell Manager: It was kind of like they asked me for a promotion from shift lead to assistant, if I would take it. I said I would take it. Then the first thing was to interview with the area coach, other GMs from the Taco Bell corporation that were in this little area, also the district partner as well. I went to an interview there. They really liked the interview. Then I moved on to the next step which was basically was like answer a question panel. It was basically another meeting with all of them, like another interview but it was more question based and situations that I have been in. Then that was the second step. The third step was just company information. I took probably like a hundred and twenty question test. From then it was just questions about the company, the corporation, the foundations of the company, just simple stuff. Then after that, they were just like kind of, okay well you got your promotion.
Interviewer: How were you notified that you received the job?
Taco Bell Manager: I as working as a shift lead at the time, as I was going through all this. It was probably about a week or two, yeah probably about a week or two and then from then I went to another store and completed a two week training as an assistant manager. Which they do for every level you move up. Then I went back to my original store. Then just kind of became assistant GM.
Interviewer: What other advice would you give to a job seeker looking to gain employment?
Taco Bell Manager: I would say be very flexible, if you are flexible on all dynamics. Whether that’s the hours that you want to work or that’s your personality, whether it’s your work ethics, just make sure you’re flexible. Then you can adjust very easily. It is an easy place to move up. Just know that they’re always watching you.
Interview Tips From a Taco Bell Manager Video
Video Transcript
Interviewer: What qualities do you look for in an applicant?
Taco Bell Manager: I was looking for someone that was very dynamic and flexible. I know myself, I look for people who have qualities in myself. Just because I know what I can do. I really am intrigued in people that can be on time. I can read people. If you have a good persona at that first impression, especially in a fast food restaurant, because you’re coming to an interview, I want you to have a really great first impression. I want you to be dressed as well. I want you to be very perky the first time I meet you especially. I really look for that first impression to be very critical.
Interviewer: What kinds of answers do you look for in an interview?
Taco Bell Manager: I like answers that are depending on the question but I like answers that are very punctual, very straightforward, and also kind of risky at the same time but not too risky. You have to show that you can adapt in different environments.
Interviewer: What is one of the best answers you’ve been given in an interview?
Taco Bell Manager: I told the interviewee to tell me a little about yourself. They actually reversed the question on me and said, “Why don’t you tell me a little bit about yourself? You’re interviewing me, I would like to learn more about you.” Back to the riskiness, I really like that, that this person actually reversed it back to me so that it was definitely a risk. Good thing I reacted good to it. That was actually probably the best answer I’ve ever received.
Interviewer: How can an applicant tell if the interview went well?
Taco Bell Manager: If I am asking you more questions. If the interview is longer than five minutes or ten minutes or if it’s long enough and you think I learned enough about you where I want to hire you. I think you should feel safe at that point.
Interviewer: What should an applicant do to prepare for the interview?
Taco Bell Manager: Basic interviewing skills especially basic personality skills as well. Just be able to hold a conversation. I understand that people are nervous. Fast food’s a lot of people’s first job. Just be personable.
Interviewer: What should an applicant do after leaving the interview?
Taco Bell Manager: I actually like follow ups. I would already start planning, “This is the day I’m going to call. Let’s see if they’ve made a decision or if they decided to wait a little bit longer.” I would already start planning the follow up call.
Interviewer: Describe the advancement opportunities for someone starting out.
Taco Bell Manager: It’s very easy depending on the qualities of the worker. You could easily go to a crew member within the first couple months that you’re there and then to a shift lead manager and then to assistant GM manager. I mean I was able to do it in two years I became assistant GM. It’s very, very easy.
