Hiring process information for an interview at The North Face
Applying for an Entry-Level Retail Job at The North Face
Capitalizing on the surging popularity of wilderness chic, The North Face represents a rapidly growing fashion retail chain fulfilling the outdoor apparel and equipment needs of customers through a nationwide network of more than 40 store locations. Each store continuously hires new employees to keep up with the increasing demand for The North Face brand products. Job seekers commence the hiring process by applying for open positions online or in-person. Applicants opting to drop off resumes personally in stores sometimes earn immediate interview consideration. Other candidates typically wait a week or two before receiving invitations to job interviews.
Interview Questions to Expect
The duration and structure of the interview process largely depends on the hiring requirements of the job vacancy. Candidates seeking entry-level sales associate jobs generally participate in a solitary one-on-one or group interview. Potential managers and supervisors usually need to complete two or three North Face interviews often comprising a combination of phone screenings, 1:1 interviews, and panel interview sessions. Interview questions generally delve into the customer service abilities, outdoor experiences, and previous jobs of applicants. Questions such as the following arise frequently during interviews:
- "What does good customer service look like?"
- "Which outdoor activities do you enjoy?"
- "Describe what you can bring to the North Face team in one word."
- "Tell me about a time when you had to assist multiple customers simultaneously."
What to Wear
Proper interview attire should appropriately reflect the nature of the desired position without being overly casual or formal. Clothing worn to The North Face interviews should ideally project a combination of professionalism and love of the outdoors.